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Alert day 2026-11-11 · window 2026-11-05 → 2026-11-11 · baseline = previous 4 weeks
Madagascar 4
AMBER +37%
$/min last 7 days
0.0643
usual (4 weeks)
0.0469
company 0.0500
excess cost
$198
on 11,364 min
cost last 7 days
$731
2026-10-08: 0.0221 $/min, 1,003 min, $22 10-08 2026-10-09: 0.0296 $/min, 1,261 min, $37 2026-10-10: 0.0807 $/min, 74 min, $6 2026-10-11: 0.0162 $/min, 1,211 min, $20 2026-10-12: 0.0302 $/min, 1,428 min, $43 2026-10-13: 0.0292 $/min, 1,051 min, $31 2026-10-14: 0.0193 $/min, 1,133 min, $22 2026-10-15: 0.0694 $/min, 875 min, $61 10-15 2026-10-16: 0.0249 $/min, 1,092 min, $27 2026-10-17: 0.0430 $/min, 55 min, $2 2026-10-18: 0.0157 $/min, 1,026 min, $16 2026-10-19: 0.0280 $/min, 1,260 min, $35 2026-10-20: 0.0326 $/min, 1,154 min, $38 2026-10-21: 0.0396 $/min, 859 min, $34 2026-10-22: 0.0358 $/min, 1,648 min, $59 10-22 2026-10-23: 0.0411 $/min, 1,414 min, $58 2026-10-24: 0.1389 $/min, 173 min, $24 2026-10-25: 0.0237 $/min, 1,344 min, $32 2026-10-26: 0.0516 $/min, 1,725 min, $89 2026-10-27: 0.0459 $/min, 1,797 min, $82 2026-10-28: 0.0431 $/min, 1,065 min, $46 2026-10-29: 0.0414 $/min, 1,668 min, $69 10-29 2026-10-30: 0.0616 $/min, 1,510 min, $93 2026-10-31: 0.1483 $/min, 97 min, $14 2026-11-02: 0.0872 $/min, 1,731 min, $151 2026-11-03: 0.1315 $/min, 1,505 min, $198 2026-11-04: 0.0754 $/min, 1,991 min, $150 2026-11-05: 0.0743 $/min, 1,707 min, $127 2026-11-06: 0.0434 $/min, 2,012 min, $87 11-06 2026-11-07: 0.1103 $/min, 115 min, $13 2026-11-08: 0.0665 $/min, 1,993 min, $133 2026-11-09: 0.0642 $/min, 2,011 min, $129 2026-11-10: 0.0771 $/min, 1,811 min, $140 2026-11-11: 0.0597 $/min, 1,714 min, $102
Grey = baseline days, coloured = the 7-day window; dashed line = usual $/min.
Main reasons — routes (carrier × country), window vs baseline
#CountryCarrierShare of excessMin before → now$/min before → nowImpactWhat happened
1Congo, Dem. Rep.RC 26% 173 → 439 0.3700 → 0.3700 +$69Minutes +153% (173 -> 439)
2Cote d'IvoireBZQ 18% 81 → 252 0.3977 → 0.3774 +$48Minutes +211% (81 -> 252); Rate $0.3977 -> $0.3774 (-5%)
3SenegalCP 15% 46 → 266 0.2000 → 0.2000 +$40Minutes +484% (46 -> 266)
4Congo, Dem. Rep.BZQ 7% 2 → 55 0.3600 → 0.3600 +$19Minutes +2,890% (2 -> 55)
5BelgiumBZQ 6% 568 → 943 0.1450 → 0.1450 +$17Minutes +66% (568 -> 943)
6MauritiusRC 4% 0 → 56 — → 0.1671 +$9New route on RC: 56 min at $0.167

Baseline minutes are scaled to 7 days. Impact = the route's contribution to the desk's higher average (mix + rate). Routing alternatives: see Cost Analysis → Routing opportunities.

Agents behind it
AgentMinutes$/minusualExcess
Thomas Issa 8580.21160.0828+$141
Gabriel Roy 5460.12630.0184+$43
Iris Duval 8990.08100.0177+$31
Kevin Boucher 2310.13280.0771+$20
Charlie Dubois 1,1050.06260.0506+$17
Damian Wayne 1,0780.06200.0735+$16
Amielle Darcet 8000.06450.0297+$14
James Lacombe 1,2270.04780.0565+$1

Excess = (agent's $/min − desk's usual $/min) × agent's minutes in the window.

History
2026-11-11 +37%2026-11-10 +44%2026-11-09 +83%2026-11-08 +112%2026-11-07 +131%2026-11-06 +142%2026-11-05 +160%2026-11-04 +136%2026-11-03 +108%2026-11-02 +65%