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Alert day 2026-11-10 · window 2026-11-04 → 2026-11-10 · baseline = previous 4 weeks
Madagascar 4
AMBER +44%
$/min last 7 days
0.0650
usual (4 weeks)
0.0450
company 0.0503
excess cost
$216
on 10,838 min
cost last 7 days
$704
2026-10-07: 0.0478 $/min, 1,252 min, $60 10-07 2026-10-08: 0.0221 $/min, 1,003 min, $22 2026-10-09: 0.0296 $/min, 1,261 min, $37 2026-10-10: 0.0807 $/min, 74 min, $6 2026-10-11: 0.0162 $/min, 1,211 min, $20 2026-10-12: 0.0302 $/min, 1,428 min, $43 2026-10-13: 0.0292 $/min, 1,051 min, $31 2026-10-14: 0.0193 $/min, 1,133 min, $22 10-14 2026-10-15: 0.0694 $/min, 875 min, $61 2026-10-16: 0.0249 $/min, 1,092 min, $27 2026-10-17: 0.0430 $/min, 55 min, $2 2026-10-18: 0.0157 $/min, 1,026 min, $16 2026-10-19: 0.0280 $/min, 1,260 min, $35 2026-10-20: 0.0326 $/min, 1,154 min, $38 2026-10-21: 0.0396 $/min, 859 min, $34 10-21 2026-10-22: 0.0358 $/min, 1,648 min, $59 2026-10-23: 0.0411 $/min, 1,414 min, $58 2026-10-24: 0.1389 $/min, 173 min, $24 2026-10-25: 0.0237 $/min, 1,344 min, $32 2026-10-26: 0.0516 $/min, 1,725 min, $89 2026-10-27: 0.0459 $/min, 1,797 min, $82 2026-10-28: 0.0431 $/min, 1,065 min, $46 10-28 2026-10-29: 0.0414 $/min, 1,668 min, $69 2026-10-30: 0.0616 $/min, 1,510 min, $93 2026-10-31: 0.1483 $/min, 97 min, $14 2026-11-02: 0.0872 $/min, 1,731 min, $151 2026-11-03: 0.1315 $/min, 1,505 min, $198 2026-11-04: 0.0754 $/min, 1,991 min, $150 2026-11-05: 0.0743 $/min, 1,707 min, $127 11-05 2026-11-06: 0.0434 $/min, 2,012 min, $87 2026-11-07: 0.1103 $/min, 115 min, $13 2026-11-08: 0.0665 $/min, 1,993 min, $133 2026-11-09: 0.0547 $/min, 1,496 min, $82 2026-11-10: 0.0743 $/min, 1,522 min, $113
Grey = baseline days, coloured = the 7-day window; dashed line = usual $/min.
Main reasons — routes (carrier × country), window vs baseline
#CountryCarrierShare of excessMin before → now$/min before → nowImpactWhat happened
1Cote d'IvoireBZQ 38% 46 → 372 0.3976 → 0.3820 +$116Minutes +718% (46 -> 372)
2Congo, Dem. Rep.RC 23% 174 → 438 0.3700 → 0.3700 +$70Minutes +152% (174 -> 438)
3SenegalCP 13% 30 → 247 0.2000 → 0.2000 +$41Minutes +718% (30 -> 247)
4MauritiusRC 3% 0 → 55 — → 0.1671 +$9New route on RC: 55 min at $0.167
5ReunionRC 3% 0 → 35 0.2527 → 0.2525 +$9Minutes +42,881% (0 -> 35)
6Congo, Dem. Rep.BZQ 3% 0 → 23 0.3538 → 0.3600 +$8Minutes +349,115% (0 -> 23)

Baseline minutes are scaled to 7 days. Impact = the route's contribution to the desk's higher average (mix + rate). Routing alternatives: see Cost Analysis → Routing opportunities.

Agents behind it
AgentMinutes$/minusualExcess
Thomas Issa 8920.25050.0651+$183
Gabriel Roy 6740.10580.0180+$41
Damian Wayne 1,0620.07240.0673+$29
Iris Duval 7890.07770.0180+$26
Charlie Dubois 9080.06140.0509+$15
Amielle Darcet 8180.06140.0294+$13
Kevin Boucher 1050.04480.0843$0
Axel Perrier 9560.03770.0380$-7

Excess = (agent's $/min − desk's usual $/min) × agent's minutes in the window.

History
2026-11-10 +44%2026-11-09 +83%2026-11-08 +112%2026-11-07 +131%2026-11-06 +142%2026-11-05 +160%2026-11-04 +136%2026-11-03 +108%2026-11-02 +65%