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Alert day 2026-11-09 · window 2026-11-03 → 2026-11-09 · baseline = previous 4 weeks
Madagascar 4
RED +83%
$/min last 7 days
0.0736
usual (4 weeks)
0.0403
company 0.0505
excess cost
$336
on 10,091 min
cost last 7 days
$742
2026-10-06: 0.0319 $/min, 890 min, $28 10-06 2026-10-07: 0.0478 $/min, 1,252 min, $60 2026-10-08: 0.0221 $/min, 1,003 min, $22 2026-10-09: 0.0296 $/min, 1,261 min, $37 2026-10-10: 0.0807 $/min, 74 min, $6 2026-10-11: 0.0162 $/min, 1,211 min, $20 2026-10-12: 0.0302 $/min, 1,428 min, $43 2026-10-13: 0.0292 $/min, 1,051 min, $31 10-13 2026-10-14: 0.0193 $/min, 1,133 min, $22 2026-10-15: 0.0694 $/min, 875 min, $61 2026-10-16: 0.0249 $/min, 1,092 min, $27 2026-10-17: 0.0430 $/min, 55 min, $2 2026-10-18: 0.0157 $/min, 1,026 min, $16 2026-10-19: 0.0280 $/min, 1,260 min, $35 2026-10-20: 0.0326 $/min, 1,154 min, $38 10-20 2026-10-21: 0.0396 $/min, 859 min, $34 2026-10-22: 0.0358 $/min, 1,648 min, $59 2026-10-23: 0.0411 $/min, 1,414 min, $58 2026-10-24: 0.1389 $/min, 173 min, $24 2026-10-25: 0.0237 $/min, 1,344 min, $32 2026-10-26: 0.0516 $/min, 1,725 min, $89 2026-10-27: 0.0459 $/min, 1,797 min, $82 10-27 2026-10-28: 0.0431 $/min, 1,065 min, $46 2026-10-29: 0.0414 $/min, 1,668 min, $69 2026-10-30: 0.0616 $/min, 1,510 min, $93 2026-10-31: 0.1483 $/min, 97 min, $14 2026-11-02: 0.0872 $/min, 1,731 min, $151 2026-11-03: 0.1315 $/min, 1,505 min, $198 2026-11-04: 0.0754 $/min, 1,991 min, $150 11-04 2026-11-05: 0.0743 $/min, 1,707 min, $127 2026-11-06: 0.0434 $/min, 2,012 min, $87 2026-11-07: 0.1103 $/min, 115 min, $13 2026-11-08: 0.0672 $/min, 1,346 min, $90 2026-11-09: 0.0545 $/min, 1,415 min, $77
Grey = baseline days, coloured = the 7-day window; dashed line = usual $/min.
Main reasons — routes (carrier × country), window vs baseline
#CountryCarrierShare of excessMin before → now$/min before → nowImpactWhat happened
1Congo, Dem. Rep.RC 35% 132 → 583 0.3700 → 0.3700 +$150Minutes +343% (132 -> 583)
2Cote d'IvoireBZQ 26% 21 → 325 0.4494 → 0.3841 +$112Minutes +1,445% (21 -> 325); Rate $0.4494 -> $0.3841 (-15%)
3SenegalCP 12% 4 → 258 0.2000 → 0.2000 +$51Minutes +6,280% (4 -> 258)
4Congo, Rep.BZQ 6% 0 → 64 — → 0.3800 +$24New route on BZQ: 64 min at $0.380
5MauritiusCP 3% 0 → 75 — → 0.1922 +$15New route on CP: 75 min at $0.192
6FranceRC 2% 2,815 → 4,336 0.0180 → 0.0180 +$9Minutes +54% (2,815 -> 4,336)

Baseline minutes are scaled to 7 days. Impact = the route's contribution to the desk's higher average (mix + rate). Routing alternatives: see Cost Analysis → Routing opportunities.

Agents behind it
AgentMinutes$/minusualExcess
Thomas Issa 8140.29220.0522+$205
Damian Wayne 9720.09210.0375+$50
Gabriel Roy 6670.10130.0180+$41
Charlie Dubois 7620.07030.0421+$23
Amielle Darcet 8560.05150.0293+$10
Samuel Jacobson 8620.04790.0410+$7
Julien Fernandez 7590.04900.0161+$7
Iris Duval 6680.04970.0180+$6

Excess = (agent's $/min − desk's usual $/min) × agent's minutes in the window.

History
2026-11-09 +83%2026-11-08 +112%2026-11-07 +131%2026-11-06 +142%2026-11-05 +160%2026-11-04 +136%2026-11-03 +108%2026-11-02 +65%