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Alert day 2026-11-08 · window 2026-11-02 → 2026-11-08 · baseline = previous 4 weeks
Madagascar 4
RED +112%
$/min last 7 days
0.0786
usual (4 weeks)
0.0370
company 0.0511
excess cost
$431
on 10,375 min
cost last 7 days
$816
2026-10-05: 0.0266 $/min, 917 min, $24 10-05 2026-10-06: 0.0319 $/min, 890 min, $28 2026-10-07: 0.0478 $/min, 1,252 min, $60 2026-10-08: 0.0221 $/min, 1,003 min, $22 2026-10-09: 0.0296 $/min, 1,261 min, $37 2026-10-10: 0.0807 $/min, 74 min, $6 2026-10-11: 0.0162 $/min, 1,211 min, $20 2026-10-12: 0.0302 $/min, 1,428 min, $43 10-12 2026-10-13: 0.0292 $/min, 1,051 min, $31 2026-10-14: 0.0193 $/min, 1,133 min, $22 2026-10-15: 0.0694 $/min, 875 min, $61 2026-10-16: 0.0249 $/min, 1,092 min, $27 2026-10-17: 0.0430 $/min, 55 min, $2 2026-10-18: 0.0157 $/min, 1,026 min, $16 2026-10-19: 0.0280 $/min, 1,260 min, $35 10-19 2026-10-20: 0.0326 $/min, 1,154 min, $38 2026-10-21: 0.0396 $/min, 859 min, $34 2026-10-22: 0.0358 $/min, 1,648 min, $59 2026-10-23: 0.0411 $/min, 1,414 min, $58 2026-10-24: 0.1389 $/min, 173 min, $24 2026-10-25: 0.0237 $/min, 1,344 min, $32 2026-10-26: 0.0516 $/min, 1,725 min, $89 10-26 2026-10-27: 0.0459 $/min, 1,797 min, $82 2026-10-28: 0.0431 $/min, 1,065 min, $46 2026-10-29: 0.0414 $/min, 1,668 min, $69 2026-10-30: 0.0616 $/min, 1,510 min, $93 2026-10-31: 0.1483 $/min, 97 min, $14 2026-11-02: 0.0872 $/min, 1,731 min, $151 2026-11-03: 0.1315 $/min, 1,505 min, $198 11-03 2026-11-04: 0.0754 $/min, 1,991 min, $150 2026-11-05: 0.0743 $/min, 1,707 min, $127 2026-11-06: 0.0434 $/min, 2,012 min, $87 2026-11-07: 0.1103 $/min, 115 min, $13 2026-11-08: 0.0684 $/min, 1,313 min, $90
Grey = baseline days, coloured = the 7-day window; dashed line = usual $/min.
Main reasons — routes (carrier × country), window vs baseline
#CountryCarrierShare of excessMin before → now$/min before → nowImpactWhat happened
1Congo, Dem. Rep.RC 37% 97 → 699 0.3700 → 0.3700 +$207Minutes +619% (97 -> 699)
2Cote d'IvoireBZQ 28% 0 → 397 0.3150 → 0.3968 +$157Minutes +104,014% (0 -> 397); Rate $0.3150 -> $0.3968 (+26%)
3SenegalCP 8% 0 → 234 — → 0.2000 +$47New route on CP: 234 min at $0.200
4GabonRC 5% 12 → 82 0.4587 → 0.4512 +$29Minutes +605% (12 -> 82)
5Congo, Rep.BZQ 4% 0 → 64 — → 0.3800 +$24New route on BZQ: 64 min at $0.380
6FranceRC 3% 2,717 → 4,700 0.0180 → 0.0180 +$15Minutes +73% (2,717 -> 4,700)

Baseline minutes are scaled to 7 days. Impact = the route's contribution to the desk's higher average (mix + rate). Routing alternatives: see Cost Analysis → Routing opportunities.

Agents behind it
AgentMinutes$/minusualExcess
Thomas Issa 9260.33480.0310+$276
Damian Wayne 9730.08670.0260+$48
Gabriel Roy (new)6260.0988—+$39
Charlie Dubois 8390.06800.0448+$26
James Lacombe 1,4310.05070.0517+$20
Samuel Jacobson 8350.05330.0392+$14
Julien Fernandez 7500.05100.0158+$10
Axel Perrier 6690.04530.0371+$6

Excess = (agent's $/min − desk's usual $/min) × agent's minutes in the window.

History
2026-11-08 +112%2026-11-07 +131%2026-11-06 +142%2026-11-05 +160%2026-11-04 +136%2026-11-03 +108%2026-11-02 +65%