Alert day 2026-11-04 · window 2026-10-29 → 2026-11-04 · baseline = previous 4 weeks
Madagascar 4
RED +136%
$/min last 7 days
0.0813
usual (4 weeks)
0.0344
company 0.0519
excess cost
$372
on 7,935 min
cost last 7 days
$645
Grey = baseline days, coloured = the 7-day window; dashed line = usual $/min.
Main reasons — routes (carrier × country), window vs baseline
| # | Country | Carrier | Share of excess | Min before → now | $/min before → now | Impact | What happened |
|---|---|---|---|---|---|---|---|
| 1 | Congo, Dem. Rep. | RC | 39% | 60 → 559 | 0.3700 → 0.3700 | +$182 | Minutes +837% (60 -> 559) |
| 2 | Cote d'Ivoire | BZQ | 28% | 0 → 322 | 0.3150 → 0.3981 | +$128 | Minutes +84,477% (0 -> 322); Rate $0.3150 -> $0.3981 (+26%) |
| 3 | Senegal | CP | 5% | 0 → 122 | — → 0.2000 | +$24 | New route on CP: 122 min at $0.200 |
| 4 | Congo, Rep. | BZQ | 5% | 0 → 64 | — → 0.3800 | +$24 | New route on BZQ: 64 min at $0.380 |
| 5 | Mauritius | CP | 3% | 0 → 75 | — → 0.1922 | +$14 | New route on CP: 75 min at $0.192 |
| 6 | Haiti | BZQ | 3% | 5 → 94 | 0.1763 → 0.1571 | +$14 | Minutes +1,774% (5 -> 94); Rate $0.1763 -> $0.1571 (-11%) |
Baseline minutes are scaled to 7 days. Impact = the route's contribution to the desk's higher average (mix + rate). Routing alternatives: see Cost Analysis → Routing opportunities.
Agents behind it
| Agent | Minutes | $/min | usual | Excess |
|---|---|---|---|---|
| Thomas Issa | 890 | 0.3002 | 0.0161 | +$237 |
| Damian Wayne | 878 | 0.0813 | 0.0400 | +$41 |
| Samuel Jacobson | 723 | 0.0903 | 0.0332 | +$40 |
| James Lacombe | 897 | 0.0628 | 0.0513 | +$26 |
| Charlie Dubois | 1,029 | 0.0550 | 0.0446 | +$21 |
| Julien Fernandez | 488 | 0.0682 | 0.0193 | +$16 |
| Axel Perrier | 531 | 0.0451 | 0.0352 | +$6 |
| Mario Lejeune | 945 | 0.0394 | 0.0618 | +$5 |
Excess = (agent's $/min − desk's usual $/min) × agent's minutes in the window.
History
2026-11-05 +160%2026-11-04 +136%2026-11-03 +108%2026-11-02 +65%