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Business Units	Duration	Average Cost	Total Cost
Customer Support	17,925.79	0.05	820.79
Italy 3,851.41 0.02 68.15         France 882.01 0.02 16.53         United Kingdom 912.16 0.01 7.61         United States 7,040.19 0.01 105.20         Reunion 107.22 0.56 59.94         Switzerland 50.59 0.07 3.34         Cameroon 50.36 0.31 15.61         Belgium 139.14 0.09 12.75         Spain 913.13 0.01 8.22         Germany 295.21 0.01 2.91         Romania 218.92 0.01 2.19         Morocco 40.19 0.49 19.78         Namibia 45.16 0.03 1.13         Cayman Islands 27.42 0.17 4.66         Poland 333.71 0.15 48.39         Cote d'Ivoire 8.23 0.38 3.12         Ireland 8.61 0.05 0.44         Uruguay 105.54 0.10 10.74         Colombia 176.11 0.00 0.53         Ecuador 93.71 0.17 15.95         Australia 56.37 0.04 2.26         Bahamas, The 91.88 0.22 20.09         Guatemala 66.58 0.13 8.74         Venezuela, RB 13.67 0.08 1.07         Iceland 42.38 0.01 0.38         Honduras 66.99 0.14 9.20         Cuba 50.84 0.59 29.99         El Salvador 23.99 0.12 2.98         Mauritius 356.12 0.07 26.53         Burkina Faso 21.37 0.34 7.35         Cyprus 93.99 0.08 7.05         Haiti 17.76 0.23 4.13         Costa Rica 55.92 0.05 2.70         United Arab Emirates 93.27 0.13 11.71         Trinidad and Tobago 3.64 0.12 0.45         Canada 81.48 0.00 0.15         South Africa 369.38 0.17 62.44         Mexico 82.80 0.00 0.25         Angola 52.19 0.33 17.22         Turks and Caicos Islands 1.63 0.20 0.33         Malta 38.13 0.51 19.36         Congo, Dem. Rep. 10.09 0.37 3.70         Ghana 93.62 0.18 16.85         Argentina 22.02 0.12 2.55         Austria 12.87 0.11 1.42         Senegal 133.62 0.20 26.80         Dominican Republic 20.36 0.08 1.65         Rwanda 9.53 0.23 2.14         Serbia 19.64 0.33 6.48         Gabon 28.11 0.41 11.50         Guinea 18.43 0.39 7.22         Nigeria 88.49 0.10 9.23         New Caledonia 20.27 0.21 4.26         Latvia 1.11 0.17 0.19         Martinique 5.88 0.17 0.99         Antigua and Barbuda 115.01 0.27 30.82         Peru 53.98 0.00 0.11         French Guiana 42.69 0.22 9.39         Bangladesh 3.40 0.01 0.03         Sint Maarten (Dutch part) 6.19 0.10 0.59         Korea, Rep. 48.17 0.02 0.72         Zimbabwe 3.97 0.29 1.17         Azerbaijan 5.82 0.24 1.41         Oman 1.87 0.13 0.24         Portugal 33.32 0.09 3.02         Netherlands 1.32 0.05 0.07         Panama 20.49 0.10 2.05         Curacao 4.52 0.14 0.65         India 4.57 0.01 0.06         Kuwait 10.24 0.03 0.30         Madagascar 24.66 0.62 15.23         Brazil 19.89 0.01 0.13         Turkey 16.55 0.19 3.18         Guadeloupe 4.97 0.22 1.09         Saudi Arabia 5.34 0.10 0.53         Mozambique 8.81 0.32 2.85         Norway 7.58 0.01 0.04         Algeria 4.54 0.74 3.36         Albania 3.97 0.33 1.31         Nicaragua 4.63 0.20 0.93         Cambodia 0.44 0.07 0.03         Tunisia 5.44 0.90 4.91
IL - Retention - FR Team Regis	1,772.33	0.09	162.54
New Caledonia 1.49 0.21 0.31         France 552.02 0.02 10.34         Switzerland 25.49 0.10 2.42         Germany 99.55 0.01 0.94         United States 561.78 0.02 8.43         Haiti 6.92 0.13 0.87         Congo, Dem. Rep. 149.19 0.36 54.10         Gabon 85.86 0.36 31.23         Mali 9.00 0.35 3.15         United Arab Emirates 88.31 0.12 10.86         Reunion 27.95 0.56 15.62         Belgium 90.41 0.06 5.87         Mauritius 28.71 0.07 2.14         Cote d'Ivoire 39.69 0.35 13.69         Central African Republic 5.96 0.43 2.56
Recruitment	4,793.17	0.05	249.65
France 539.51 0.02 9.92         Spain 148.01 0.01 1.33         United States 2,389.94 0.01 35.61         Guatemala 47.86 0.15 6.95         Congo, Dem. Rep. 26.03 0.36 9.34         Germany 37.96 0.01 0.38         South Africa 96.38 0.17 16.71         Italy 271.20 0.02 4.74         United Kingdom 128.58 0.01 1.09         Colombia 65.44 0.00 0.20         Mauritius 72.92 0.07 5.43         Mexico 45.33 0.00 0.14         Sint Maarten (Dutch part) 8.98 0.10 0.86         Gabon 9.96 0.32 3.19         Switzerland 35.90 0.06 2.02         Ghana 51.23 0.17 8.94         Cuba 20.86 0.59 12.31         Burkina Faso 14.00 0.34 4.80         Poland 54.30 0.15 7.87         Uruguay 12.00 0.08 0.91         Canada 147.84 0.00 0.27         Belgium 18.40 0.07 1.25         Senegal 53.41 0.20 10.68         United Arab Emirates 31.26 0.13 4.19         Costa Rica 16.89 0.05 0.89         Ecuador 32.44 0.18 5.69         Rwanda 21.25 0.30 6.44         Dominican Republic 24.69 0.08 2.02         Romania 76.35 0.01 0.76         Morocco 37.46 0.49 18.35         Honduras 15.98 0.14 2.29         Argentina 10.64 0.12 1.23         Turks and Caicos Islands 4.46 0.20 0.89         Cameroon 5.90 0.31 1.81         Haiti 23.59 0.24 5.65         Serbia 6.41 0.33 2.12         Brazil 9.33 0.01 0.06         Guinea 20.86 0.38 7.97         Peru 5.75 0.00 0.01         Martinique 4.30 0.17 0.72         Algeria 18.49 0.62 11.46         Tunisia 0.46 0.65 0.30         Angola 48.15 0.33 15.89         Curacao 1.29 0.14 0.18         French Guiana 26.52 0.22 5.83         Antigua and Barbuda 13.02 0.27 3.49         Bahamas, The 2.90 0.22 0.64         Cyprus 3.31 0.08 0.25         Sierra Leone 7.23 0.34 2.46         Iceland 14.29 0.01 0.13         Guadeloupe 3.00 0.22 0.66         New Caledonia 10.91 0.21 2.29
IL - Retention - FR Step 1	1,177.20	0.08	88.92
France 170.39 0.02 3.19         Gabon 100.36 0.34 33.80         United States 579.99 0.01 8.70         Haiti 6.17 0.24 1.48         South Africa 16.09 0.18 2.82         United Arab Emirates 127.82 0.12 15.72         Turks and Caicos Islands 39.14 0.20 7.83         Chad 5.39 0.45 2.42         Brazil 11.09 0.01 0.07         Congo, Dem. Rep. 4.16 0.37 1.54         Senegal 2.06 0.20 0.41         Cameroon 2.09 0.31 0.64         Italy 27.12 0.02 0.49         Belgium 85.35 0.12 9.82
MAD FTD - Team Chris	21,709.18	0.09	1,910.79
United Arab Emirates 4,564.71 0.12 561.46         France 9,041.93 0.02 168.85         Switzerland 236.96 0.07 17.49         Mauritius 107.30 0.07 7.99         Belgium 1,710.10 0.07 126.09         United Kingdom 21.44 0.01 0.18         Italy 505.52 0.02 8.61         Guadeloupe 0.06 0.22 0.01         Reunion 601.44 0.56 336.01         Martinique 4.93 0.17 0.83         Germany 342.81 0.01 3.33         Spain 48.64 0.01 0.44         United States 2,283.12 0.01 34.12         Gabon 1,815.86 0.33 596.48         South Africa 31.64 0.18 5.54         Portugal 43.44 0.09 3.91         Rwanda 30.09 0.23 6.82         Haiti 3.80 0.12 0.46         New Caledonia 75.36 0.21 15.83         Canada 14.48 0.00 0.03         Oman 11.00 0.13 1.43         Luxembourg 0.72 0.17 0.12         Brazil 13.26 0.01 0.09         Korea, Rep. 1.64 0.02 0.02         Romania 15.49 0.01 0.15         Cameroon 19.87 0.32 6.36         Argentina 0.12 0.12 0.01         Mexico 0.11 0.00 0.00         Dominican Republic 0.13 0.08 0.01         Iceland 143.46 0.01 1.29         Congo, Dem. Rep. 19.38 0.35 6.78         Cyprus 0.34 0.08 0.03         French Polynesia 0.04 0.22 0.01
MAD FTD - Team Daniella	12,343.64	0.09	1,138.06
France 4,352.92 0.02 81.54         Belgium 1,057.97 0.08 80.72         Rwanda 1.86 0.24 0.45         Gabon 1,456.07 0.33 478.79         United States 1,865.17 0.01 27.93         Switzerland 170.30 0.09 15.10         Reunion 163.81 0.56 91.47         United Kingdom 26.98 0.01 0.23         Italy 230.42 0.02 4.14         South Africa 23.66 0.18 4.14         Spain 23.06 0.01 0.21         United Arab Emirates 2,356.81 0.12 289.89         Canada 27.19 0.00 0.05         Haiti 16.39 0.20 3.25         Peru 0.02 0.00 0.00         Togo 3.23 0.29 0.92         Cyprus 18.19 0.08 1.36         Brazil 5.40 0.01 0.04         Martinique 14.91 0.17 2.50         Chile 11.80 0.01 0.07         Dominican Republic 146.87 0.08 12.04         Mauritius 162.55 0.07 12.11         Germany 59.20 0.01 0.59         Portugal 20.54 0.09 1.85         Sweden 9.92 0.11 1.09         Cameroon 70.79 0.31 21.66         Turks and Caicos Islands 2.49 0.20 0.50         Mexico 5.98 0.00 0.02         French Guiana 4.49 0.22 0.99         Senegal 0.15 0.20 0.03         Guadeloupe 9.58 0.22 2.11         Luxembourg 1.81 0.17 0.31         New Caledonia 8.50 0.21 1.78         Ecuador 0.36 0.18 0.06         Iceland 14.30 0.01 0.13
Job Search	647.08	0.04	24.50
United Kingdom 101.48 0.01 0.86         Canada 205.64 0.00 0.37         United States 76.63 0.01 0.89         Dominican Republic 0.76 0.08 0.06         Romania 63.80 0.01 0.64         Cyprus 39.53 0.08 2.96         Mauritius 59.74 0.07 4.45         South Africa 33.64 0.18 5.89         Belgium 2.26 0.09 0.19         Bahamas, The 0.16 0.20 0.03         Norway 0.59 0.01 0.00         Taiwan, China 0.03 0.09 0.00         Poland 0.76 0.15 0.11         Italy 14.37 0.02 0.25         Ghana 4.62 0.18 0.83         Namibia 0.63 0.03 0.02         Malta 6.60 0.50 3.32         Nigeria 8.29 0.12 0.96         Uruguay 0.68 0.13 0.09         Australia 8.74 0.05 0.40         Ecuador 17.20 0.13 2.17         Colombia 0.93 0.00 0.00