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Business Units	Duration	Average Cost	Total Cost
Customer Support	17,210.97	0.04	682.97
United States 7,084.61 0.01 50.38         Cyprus 62.76 0.08 4.71         Romania 172.24 0.00 0.69         France 1,493.37 0.02 27.78         Spain 548.89 0.01 4.94         Italy 3,666.27 0.02 65.00         United Kingdom 519.65 0.01 4.42         South Africa 266.15 0.18 46.59         Madagascar 4.68 0.62 2.89         Korea, Rep. 116.85 0.02 1.75         Uruguay 132.43 0.10 12.92         Niger 9.57 0.30 2.85         Poland 272.98 0.15 39.58         Canada 35.86 0.00 0.06         Congo, Dem. Rep. 4.90 0.38 1.84         Antigua and Barbuda 17.79 0.27 4.77         Cote d'Ivoire 55.59 0.36 20.28         Costa Rica 34.39 0.03 0.99         Belgium 64.47 0.06 4.14         Guatemala 101.25 0.14 14.41         Colombia 313.27 0.00 0.94         Peru 53.46 0.00 0.11         Germany 103.87 0.01 1.03         Senegal 99.49 0.20 19.90         French Guiana 101.28 0.22 22.28         Malta 40.42 0.53 21.41         Cameroon 73.93 0.31 23.09         Argentina 11.51 0.12 1.33         Portugal 65.69 0.09 5.91         Mexico 70.50 0.00 0.21         Ghana 21.22 0.18 3.82         Norway 3.76 0.01 0.02         Honduras 67.29 0.14 9.19         Haiti 18.74 0.20 3.67         Ecuador 72.60 0.19 13.70         Namibia 90.24 0.03 2.26         Dominican Republic 48.12 0.08 3.66         Panama 22.02 0.10 2.21         Reunion 56.16 0.56 31.40         Pakistan 9.70 0.03 0.29         Serbia 81.67 0.33 26.95         Guinea 27.20 0.36 9.81         Mauritius 406.70 0.07 30.30         Nicaragua 4.12 0.20 0.82         Taiwan, China 37.18 0.08 2.94         Mali 1.23 0.35 0.43         United Arab Emirates 20.34 0.12 2.50         Guadeloupe 10.58 0.22 2.33         Cayman Islands 15.92 0.17 2.71         Switzerland 110.36 0.08 8.40         Turks and Caicos Islands 81.66 0.20 16.33         Australia 4.90 0.04 0.19         Netherlands 1.63 0.05 0.08         Gabon 26.27 0.32 8.45         Bahamas, The 96.75 0.22 20.94         Nepal 2.75 0.16 0.44         Oman 18.17 0.13 2.36         Morocco 16.91 0.39 6.54         Burkina Faso 23.92 0.35 8.27         Latvia 4.01 0.17 0.69         Cuba 41.72 0.59 24.61         Martinique 1.19 0.17 0.20         Zimbabwe 6.17 0.36 2.24         El Salvador 19.73 0.19 3.75         New Caledonia 12.77 0.21 2.68         Kenya 2.19 0.15 0.32         Bangladesh 2.99 0.01 0.03         Nigeria 11.10 0.10 1.15         Trinidad and Tobago 5.92 0.12 0.73         Azerbaijan 6.84 0.24 1.66         Iceland 7.08 0.01 0.06         Greece 6.70 0.06 0.40         Sint Maarten (Dutch part) 2.07 0.10 0.20         Turkey 21.90 0.17 3.76         Angola 22.81 0.33 7.53         Ireland 1.35 0.05 0.07         Rwanda 8.86 0.25 2.17         India 16.12 0.02 0.29         Georgia 6.05 0.23 1.39         Saudi Arabia 0.97 0.10 0.10         Israel 0.64 0.18 0.12         Venezuela, RB 2.87 0.08 0.22         Curacao 2.69 0.14 0.39
Recruitment	4,888.63	0.05	229.19
France 204.85 0.02 3.84         Switzerland 33.00 0.10 3.13         Italy 407.16 0.02 7.25         Poland 48.15 0.15 6.98         United States 2,953.47 0.01 22.86         Dominican Republic 0.11 0.08 0.01         United Kingdom 154.44 0.01 1.31         Colombia 69.66 0.00 0.21         Brazil 21.56 0.01 0.14         Uruguay 32.87 0.07 2.36         Bahamas, The 13.75 0.22 3.02         Spain 153.45 0.01 1.38         Cuba 40.24 0.59 23.74         Mexico 86.34 0.00 0.26         Germany 26.93 0.01 0.27         Peru 7.15 0.00 0.01         Australia 7.06 0.04 0.28         South Africa 12.35 0.18 2.16         Romania 17.91 0.00 0.07         Malta 40.04 0.52 20.95         Serbia 7.51 0.33 2.48         Turks and Caicos Islands 19.03 0.20 3.81         Ecuador 15.97 0.15 2.42         Guatemala 15.24 0.12 1.88         India 4.44 0.01 0.06         Portugal 0.72 0.09 0.06         Honduras 61.63 0.14 8.59         Oman 23.16 0.13 3.01         Belgium 2.10 0.09 0.18         Cote d'Ivoire 112.36 0.38 42.73         Congo, Dem. Rep. 8.24 0.38 3.09         Guinea 8.54 0.35 2.95         Panama 18.91 0.10 1.94         Kenya 5.17 0.15 0.75         Ghana 26.05 0.17 4.43         Mauritius 17.03 0.07 1.27         Norway 3.16 0.01 0.02         Costa Rica 18.83 0.05 0.85         Turkey 2.11 0.19 0.41         New Caledonia 1.13 0.21 0.24         Nigeria 7.34 0.10 0.76         Korea, Rep. 6.86 0.02 0.10         Senegal 52.09 0.20 10.42         Reunion 22.95 0.56 12.83         Argentina 0.80 0.12 0.09         Cayman Islands 0.22 0.17 0.04         Cyprus 0.41 0.08 0.03         Angola 16.00 0.33 5.28         French Guiana 6.40 0.22 1.41         Rwanda 5.85 0.30 1.77         Cameroon 6.55 0.32 2.10         Haiti 51.89 0.23 12.05         Martinique 0.20 0.17 0.03         Sint Maarten (Dutch part) 9.25 0.10 0.89
MAD FTD - Team Chris	23,562.62	0.04	1,038.02
New Caledonia 54.70 0.21 11.49         Portugal 119.75 0.09 10.78         Reunion 288.03 0.52 149.93         Spain 514.80 0.01 4.63         United Arab Emirates 1,241.81 0.12 152.74         Italy 519.72 0.02 9.00         Rwanda 135.37 0.24 32.49         France 12,178.82 0.02 228.31         Switzerland 85.71 0.09 8.08         United Kingdom 41.78 0.01 0.36         Belgium 1,707.80 0.06 102.32         Canada 63.74 0.00 0.12         Guadeloupe 103.37 0.22 22.74         United States 4,040.99 0.01 24.79         Germany 37.85 0.01 0.36         Turks and Caicos Islands 11.25 0.20 2.25         Mauritius 1,597.11 0.07 118.98         Luxembourg 1.19 0.17 0.20         French Guiana 18.70 0.22 4.11         Martinique 14.52 0.17 2.44         Haiti 287.18 0.15 44.22         Brazil 11.04 0.01 0.07         Bahamas, The 0.06 0.22 0.01         South Africa 16.72 0.17 2.83         Cyprus 34.06 0.08 2.55         Mexico 14.86 0.00 0.04         Poland 0.27 0.15 0.04         Romania 3.00 0.00 0.01         Cameroon 23.19 0.31 7.10         Sweden 0.36 0.11 0.04         Togo 4.98 0.23 1.12         Korea, Rep. 37.72 0.02 0.57         Saudi Arabia 4.92 0.11 0.55         Namibia 0.47 0.03 0.01         Hungary 21.42 0.05 1.07         Netherlands 0.02 0.05 0.00         Norway 1.56 0.01 0.01         Angola 9.02 0.33 2.98         Czech Republic 8.05 0.06 0.52         Malta 10.03 0.54 5.45         Cote d'Ivoire 237.10 0.30 70.57         Dominican Republic 4.97 0.08 0.41         Gabon 4.09 0.32 1.32         Senegal 44.66 0.20 8.93         Serbia 3.56 0.33 1.18         Zambia 0.80 0.36 0.29         Chile 0.90 0.01 0.01         Japan 0.05 0.03 0.00         Australia 0.06 0.05 0.00         Virgin Islands (U.S.) 0.48 0.02 0.01
IL - Retention - FR Team Regis	1,306.10	0.04	48.75
France 173.59 0.02 3.25         United States 971.28 0.01 7.53         Comoros 12.20 0.53 6.50         Cote d'Ivoire 11.51 0.30 3.40         Cameroon 43.39 0.42 18.21         Belgium 4.68 0.04 0.16         Haiti 25.50 0.12 3.18         United Arab Emirates 36.06 0.12 4.44         Mauritius 27.90 0.07 2.08
MAD FTD - Team Daniella	11,206.98	0.03	369.61
France 2,443.86 0.02 45.81         Belgium 183.44 0.07 13.02         Portugal 33.46 0.09 3.01         Reunion 39.67 0.52 20.70         Italy 19.97 0.02 0.34         United States 6,859.34 0.01 44.23         Guadeloupe 18.43 0.22 4.05         Niger 119.75 0.28 33.41         United Kingdom 60.25 0.01 0.51         Bahamas, The 23.20 0.22 5.09         Turks and Caicos Islands 18.35 0.20 3.67         Haiti 164.72 0.17 28.50         Cameroon 21.46 0.31 6.57         New Caledonia 5.78 0.21 1.21         South Africa 1.02 0.13 0.13         Spain 49.56 0.01 0.45         United Arab Emirates 337.85 0.12 41.56         Chad 14.01 0.45 6.30         Switzerland 0.43 0.08 0.03         Mauritius 298.08 0.07 22.21         Brazil 1.89 0.01 0.01         Togo 3.70 0.27 1.00         Dominican Republic 9.05 0.07 0.62         Netherlands 0.37 0.05 0.02         Germany 57.01 0.01 0.51         Canada 93.56 0.00 0.17         Mexico 8.61 0.00 0.03         Benin 33.55 0.33 11.07         Senegal 131.53 0.31 40.61         Gabon 70.41 0.33 22.88         Rwanda 1.84 0.24 0.44         Sweden 1.81 0.11 0.20         Cyprus 1.54 0.08 0.12         Guatemala 0.50 0.15 0.08         Ireland 2.21 0.05 0.11         Martinique 21.17 0.17 3.56         Argentina 0.06 0.12 0.01         Austria 49.86 0.11 5.49         Cote d'Ivoire 5.27 0.35 1.82         Ecuador 0.42 0.18 0.08
IL - Retention - FR Step 1	3,430.84	0.04	144.98
United States 2,734.52 0.01 20.33         Guadeloupe 3.28 0.22 0.72         French Guiana 2.71 0.22 0.60         Haiti 144.17 0.19 27.73         Mali 40.82 0.35 14.29         Cameroon 71.19 0.31 21.78         France 131.57 0.02 2.47         United Kingdom 49.80 0.01 0.42         Belgium 4.62 0.09 0.39         Niger 44.74 0.26 11.63         Dominican Republic 20.43 0.08 1.68         Senegal 37.75 0.20 7.55         Saudi Arabia 1.21 0.11 0.13         Spain 4.22 0.01 0.04         Morocco 1.57 0.49 0.77         Turks and Caicos Islands 75.96 0.20 15.19         Cote d'Ivoire 27.19 0.35 9.38         Congo, Dem. Rep. 22.51 0.38 8.44         Canada 0.82 0.00 0.00         United Arab Emirates 11.79 0.12 1.45
Job Search	1,633.63	0.01	22.21
Canada 1,307.33 0.00 2.36         United States 134.66 0.01 0.71         Italy 15.78 0.02 0.28         United Kingdom 46.95 0.01 0.40         Norway 12.29 0.01 0.06         Bahamas, The 6.27 0.20 1.23         Mauritius 28.75 0.07 2.14         Taiwan, China 0.53 0.08 0.04         Namibia 6.92 0.03 0.17         South Africa 28.15 0.18 4.93         Antigua and Barbuda 6.79 0.27 1.82         Azerbaijan 6.05 0.24 1.47         Ghana 18.60 0.18 3.35         Poland 0.35 0.15 0.05         Dominican Republic 0.65 0.08 0.05         Cyprus 8.85 0.08 0.66         Malta 4.70 0.53 2.48