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Business Units	Duration	Average Cost	Total Cost
Customer Support	15,129.53	0.04	651.70
Italy 3,130.35 0.02 55.11         Mauritius 321.99 0.07 23.99         France 923.52 0.02 17.32         Oman 17.71 0.13 2.30         Cote d'Ivoire 29.38 0.34 10.08         Poland 229.64 0.15 33.30         Romania 127.21 0.00 0.58         Switzerland 40.17 0.07 2.87         Spain 573.20 0.01 5.16         Belgium 139.94 0.06 8.89         Reunion 44.54 0.56 24.90         Gabon 47.80 0.32 15.37         United States 6,223.03 0.01 92.96         Bahamas, The 81.05 0.22 17.58         Argentina 48.55 0.12 5.63         United Kingdom 659.98 0.01 5.61         Latvia 3.69 0.17 0.64         Uruguay 122.66 0.09 11.54         French Guiana 18.46 0.22 4.06         Mexico 115.93 0.00 0.44         Colombia 288.43 0.00 0.87         Azerbaijan 18.10 0.24 4.40         Honduras 89.76 0.14 12.49         Dominican Republic 35.76 0.08 2.70         Malta 53.41 0.53 28.51         Serbia 76.36 0.33 25.20         South Africa 306.70 0.16 50.45         Namibia 45.49 0.03 1.14         Germany 172.90 0.01 1.72         Cameroon 62.73 0.31 19.33         Turks and Caicos Islands 11.92 0.20 2.38         Norway 27.35 0.01 0.14         Costa Rica 55.59 0.04 2.46         United Arab Emirates 53.95 0.13 6.94         Nicaragua 7.70 0.20 1.54         Ghana 1.57 0.18 0.28         Korea, Rep. 16.35 0.02 0.25         Guinea 24.81 0.37 9.07         Panama 22.50 0.10 2.25         Kenya 72.78 0.15 10.55         Morocco 3.71 0.49 1.82         Guatemala 94.82 0.13 12.27         Cyprus 81.39 0.08 6.10         Ireland 17.09 0.05 0.87         Sint Maarten (Dutch part) 2.80 0.10 0.27         Ecuador 65.24 0.17 11.10         Cayman Islands 9.66 0.17 1.64         Turkey 34.78 0.19 6.67         New Caledonia 12.77 0.21 2.68         Portugal 53.49 0.09 4.81         Trinidad and Tobago 0.33 0.12 0.04         Canada 34.52 0.00 0.06         Burkina Faso 41.21 0.35 14.36         Haiti 49.20 0.19 9.22         Mali 0.25 0.35 0.09         Peru 18.98 0.00 0.04         Netherlands 1.47 0.05 0.07         Senegal 51.56 0.21 10.64         Israel 2.27 0.18 0.42         Martinique 11.40 0.17 1.91         Bulgaria 1.21 0.28 0.34         Madagascar 2.76 0.62 1.70         Brazil 7.27 0.01 0.05         Iceland 2.42 0.01 0.02         Cuba 23.37 0.59 13.79         India 5.33 0.02 0.08         El Salvador 6.61 0.20 1.31         Congo, Dem. Rep. 17.77 0.37 6.57         Nigeria 11.07 0.10 1.08         Zimbabwe 4.02 0.44 1.75         Taiwan, China 30.42 0.09 2.75         Rwanda 4.55 0.23 1.02         Venezuela, RB 4.71 0.08 0.37         Bangladesh 2.59 0.01 0.03         Australia 25.03 0.04 1.06         Curacao 2.18 0.14 0.31         Uganda 8.46 0.24 2.06         Albania 4.95 0.33 1.63         Guadeloupe 6.31 0.22 1.39         Jamaica 1.38 0.19 0.26         Antigua and Barbuda 7.09 0.27 1.90         Angola 17.84 0.33 5.89         Nepal 0.69 0.21 0.14         Greece 1.60 0.06 0.10
Recruitment	5,444.38	0.04	227.09
Mauritius 123.80 0.07 9.22         France 493.12 0.02 8.79         Cote d'Ivoire 22.05 0.35 7.72         Cameroon 15.05 0.32 4.81         Poland 57.62 0.15 8.35         Reunion 26.81 0.56 14.99         United States 3,155.77 0.02 47.62         Italy 396.59 0.02 6.97         Turks and Caicos Islands 26.74 0.20 5.35         Uruguay 27.35 0.11 3.09         Mexico 90.17 0.00 0.27         United Kingdom 163.30 0.01 1.39         Ghana 103.42 0.18 18.25         Sint Maarten (Dutch part) 12.36 0.10 1.19         Angola 15.55 0.33 5.13         Peru 31.22 0.00 0.06         Germany 29.60 0.01 0.30         Malta 13.72 0.54 7.38         Switzerland 26.36 0.10 2.50         Nigeria 22.63 0.10 2.35         South Africa 32.65 0.18 5.71         Spain 98.89 0.01 0.89         Costa Rica 40.09 0.04 1.78         Colombia 87.25 0.00 0.26         Panama 20.22 0.10 2.03         Ecuador 21.56 0.19 4.04         United Arab Emirates 10.82 0.13 1.45         French Guiana 10.06 0.22 2.21         Argentina 9.57 0.09 0.85         Rwanda 5.89 0.27 1.60         Honduras 36.52 0.14 5.07         Belgium 26.79 0.04 0.96         Benin 20.76 0.33 6.85         Portugal 9.71 0.09 0.87         Guatemala 26.93 0.13 3.60         New Caledonia 12.47 0.21 2.62         El Salvador 0.13 0.21 0.03         Senegal 10.80 0.20 2.16         Haiti 2.66 0.23 0.61         Congo, Dem. Rep. 39.01 0.36 14.21         Algeria 6.50 0.62 4.03         Romania 5.92 0.00 0.02         Burkina Faso 15.94 0.35 5.53         Gabon 6.74 0.32 2.17         Nicaragua 1.19 0.20 0.24         Australia 14.03 0.04 0.55         Bahamas, The 0.28 0.22 0.06         Brazil 1.60 0.01 0.01         Cyprus 3.24 0.08 0.24         Dominican Republic 7.18 0.08 0.59         Korea, Rep. 5.77 0.02 0.09
IL - Retention - FR Team Regis	1,349.31	0.07	95.04
New Caledonia 30.65 0.21 6.44         Cote d'Ivoire 0.23 0.30 0.07         France 247.72 0.02 4.64         Switzerland 1.58 0.10 0.15         United States 589.12 0.02 8.84         Cameroon 13.06 0.42 5.48         United Arab Emirates 132.32 0.12 16.28         Mauritius 147.56 0.07 10.99         Comoros 0.51 0.53 0.27         Haiti 49.28 0.15 7.20         Angola 28.77 0.33 9.49         Congo, Dem. Rep. 39.33 0.37 14.64         Dominican Republic 26.36 0.07 1.98         Portugal 24.67 0.09 2.22         Mali 18.14 0.35 6.35
MAD FTD - Team Daniella	8,770.03	0.04	389.76
France 3,349.75 0.02 62.68         United Arab Emirates 308.40 0.12 37.93         Belgium 388.98 0.07 28.55         Portugal 44.25 0.09 3.98         Reunion 74.19 0.56 41.47         United Kingdom 14.93 0.01 0.13         Italy 166.64 0.02 3.00         United States 2,943.39 0.01 44.07         Mauritius 621.49 0.07 46.30         Haiti 101.79 0.14 13.91         Canada 39.94 0.00 0.07         Cote d'Ivoire 19.03 0.34 6.46         Spain 39.88 0.01 0.36         Morocco 34.37 0.49 16.84         Cyprus 161.70 0.08 12.13         Senegal 1.96 0.20 0.39         Netherlands 0.56 0.05 0.03         Croatia 9.11 0.32 2.91         Dominican Republic 72.52 0.08 5.95         Guadeloupe 0.73 0.22 0.16         New Caledonia 0.10 0.21 0.02         Cameroon 15.50 0.32 4.96         Argentina 0.05 0.12 0.01         Brazil 2.00 0.01 0.01         Rwanda 13.53 0.24 3.25         Korea, Rep. 0.04 0.02 0.00         Switzerland 95.13 0.07 6.93         Mexico 3.34 0.00 0.01         Bahamas, The 2.27 0.22 0.50         Germany 22.82 0.01 0.23         Chile 38.07 0.01 0.23         French Guiana 5.29 0.22 1.16         Peru 7.39 0.00 0.01         Kuwait 18.43 0.03 0.53         Turks and Caicos Islands 3.97 0.20 0.79         Romania 2.02 0.00 0.01         South Africa 20.74 0.18 3.63         Martinique 1.92 0.17 0.32         Mali 4.10 0.35 1.44         Gabon 119.72 0.32 38.40
MAD FTD - Team Chris	17,316.92	0.05	922.08
France 7,653.33 0.02 143.28         Belgium 2,103.79 0.06 136.20         Spain 286.93 0.01 2.58         New Caledonia 91.81 0.21 19.28         United Arab Emirates 1,227.18 0.12 150.94         French Guiana 4.05 0.22 0.89         Mauritius 2,365.34 0.07 176.22         Reunion 154.87 0.56 86.10         Portugal 283.43 0.09 25.51         Italy 222.79 0.02 3.91         United States 1,727.66 0.01 25.89         Canada 3.61 0.00 0.01         Martinique 9.52 0.17 1.60         Switzerland 294.22 0.09 27.71         Germany 121.86 0.01 1.21         Cameroon 29.37 0.31 8.99         Dominican Republic 8.78 0.08 0.72         Gabon 58.48 0.32 18.84         Guadeloupe 33.53 0.22 7.38         Brazil 2.67 0.01 0.02         Bahamas, The 1.24 0.22 0.27         Mexico 1.19 0.00 0.00         Korea, Rep. 71.52 0.02 1.07         United Kingdom 47.56 0.01 0.40         Rwanda 78.99 0.24 18.96         Sweden 0.43 0.11 0.05         Haiti 180.59 0.12 22.41         Saudi Arabia 4.87 0.10 0.48         Turks and Caicos Islands 14.06 0.20 2.81         Romania 0.34 0.00 0.00         Senegal 44.06 0.25 10.83         South Africa 116.03 0.17 20.30         Cyprus 0.24 0.08 0.02         Poland 0.06 0.15 0.01         Japan 0.15 0.03 0.00         Argentina 7.06 0.12 0.82         Australia 0.43 0.04 0.02         Namibia 0.00 0.03 0.00         Cote d'Ivoire 6.09 0.30 1.80         Netherlands 22.01 0.05 1.10         Kenya 1.12 0.15 0.16         Albania 0.61 0.33 0.20         Togo 0.01 0.23 0.00         Morocco 5.70 0.49 2.79         Luxembourg 0.24 0.17 0.04         Antigua and Barbuda 0.12 0.27 0.03         Malaysia 28.98 0.01 0.22
IL - Retention - FR Step 1	1,734.08	0.08	133.79
United Arab Emirates 59.83 0.12 7.36         United States 1,180.31 0.01 17.69         France 96.83 0.02 1.82         Congo, Dem. Rep. 96.77 0.37 36.12         Haiti 91.55 0.23 20.85         Canada 28.38 0.00 0.05         Cote d'Ivoire 12.97 0.35 4.48         South Africa 64.06 0.18 11.21         Reunion 21.87 0.56 12.23         Turks and Caicos Islands 30.18 0.20 6.04         Senegal 6.32 0.20 1.26         Cameroon 7.52 0.31 2.30         Chad 3.06 0.45 1.38         Gabon 34.43 0.32 11.02
Job Search	1,559.64	0.02	28.52
South Africa 62.83 0.18 11.00         Poland 40.99 0.15 5.94         Romania 42.71 0.00 0.17         Mauritius 35.59 0.07 2.65         Germany 15.50 0.01 0.15         Norway 11.42 0.01 0.06         France 3.43 0.02 0.06         United Kingdom 37.98 0.01 0.32         Canada 1,085.89 0.00 1.98         United States 159.98 0.01 1.11         Australia 0.11 0.02 0.00         Sint Maarten (Dutch part) 5.23 0.10 0.50         Italy 21.19 0.02 0.35         Ecuador 0.22 0.17 0.04         Ghana 4.84 0.18 0.87         Namibia 4.07 0.03 0.10         Uruguay 4.71 0.13 0.59         Morocco 2.09 0.60 1.26         Cyprus 6.47 0.08 0.49         Spain 2.92 0.01 0.03         Mexico 1.50 0.00 0.00         Belgium 9.99 0.09 0.85