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Business Units	Duration	Average Cost	Total Cost
Customer Support	15,272.66	0.05	687.78
United Kingdom 771.14 0.01 6.47         Italy 3,012.12 0.02 54.11         United Arab Emirates 85.54 0.14 11.64         Germany 260.08 0.01 2.60         France 1,595.69 0.02 28.47         Mauritius 488.52 0.07 36.39         South Africa 268.68 0.12 31.71         Switzerland 56.45 0.06 3.14         Cyprus 97.47 0.08 7.31         Colombia 181.53 0.00 0.54         Spain 729.14 0.01 6.48         United States 4,824.22 0.00 20.70         Poland 118.38 0.15 17.16         Ecuador 119.04 0.17 20.05         Honduras 119.90 0.14 16.25         Guatemala 71.38 0.13 9.49         Dominican Republic 46.88 0.08 3.54         Albania 22.66 0.33 7.48         Senegal 49.61 0.20 9.92         Norway 11.67 0.01 0.06         Guinea 52.46 0.38 19.90         Serbia 120.41 0.33 39.73         Costa Rica 47.42 0.04 1.94         Belgium 203.85 0.06 13.22         Mexico 147.05 0.00 0.44         Uruguay 264.66 0.10 26.23         Morocco 24.71 0.49 12.12         Portugal 43.28 0.09 3.90         Panama 75.05 0.10 7.49         Congo, Dem. Rep. 37.09 0.38 13.91         New Caledonia 36.38 0.21 7.63         Reunion 35.60 0.56 19.90         Australia 45.28 0.04 1.81         Ireland 14.38 0.05 0.68         Burkina Faso 38.21 0.34 13.05         Ghana 111.63 0.19 20.77         Brazil 24.65 0.01 0.16         French Guiana 21.71 0.22 4.78         Romania 53.86 0.00 0.22         Niger 2.61 0.30 0.78         Cameroon 110.42 0.31 34.02         Korea, Rep. 14.84 0.02 0.22         Argentina 63.60 0.12 7.38         Malta 22.52 0.51 11.57         Togo 16.75 0.29 4.77         Tunisia 23.78 0.65 15.46         Cuba 3.07 0.59 1.81         Guadeloupe 0.55 0.14 0.07         Trinidad and Tobago 20.78 0.14 2.82         Nicaragua 10.53 0.20 2.11         Zimbabwe 17.37 0.35 6.00         Egypt, Arab Rep. 2.05 0.11 0.23         India 59.04 0.02 1.01         Cote d'Ivoire 25.11 0.34 8.60         Antigua and Barbuda 70.62 0.27 18.93         Netherlands 2.79 0.05 0.14         Peru 12.46 0.00 0.02         Kenya 11.71 0.15 1.70         Curacao 3.73 0.14 0.53         Rwanda 8.17 0.23 1.89         Slovak Republic 2.74 0.06 0.15         Bahamas, The 41.49 0.20 8.13         Cayman Islands 57.78 0.17 9.82         Sint Maarten (Dutch part) 12.70 0.10 1.22         Dominica 0.04 0.21 0.01         Madagascar 0.09 0.72 0.07         Nigeria 25.37 0.10 2.56         Iceland 17.45 0.01 0.16         Pakistan 37.38 0.04 1.43         Canada 7.42 0.00 0.01         Namibia 8.42 0.03 0.21         El Salvador 15.08 0.18 2.72         Turkey 15.71 0.17 2.69         Taiwan, China 59.03 0.08 5.01         Saudi Arabia 13.48 0.10 1.33         Kuwait 7.56 0.03 0.22         Mauritania 8.94 0.43 3.84         Gabon 35.75 0.32 11.52         Martinique 14.18 0.17 2.38         Haiti 9.73 0.24 2.34         Sweden 2.39 0.11 0.26         Jamaica 0.08 0.19 0.01         Bolivia 0.70 0.14 0.10         Bahrain 3.36 0.10 0.35         Hungary 7.14 0.05 0.36         Nepal 13.95 0.16 2.24         Uganda 21.63 0.30 6.49         Algeria 0.56 0.74 0.41         Sri Lanka 2.26 0.12 0.27
IL - Retention - FR Step 1	5,847.31	0.01	58.32
Italy 11.99 0.02 0.22         France 436.40 0.02 7.79         United States 5,260.82 0.00 22.62         Congo, Dem. Rep. 14.71 0.38 5.52         Haiti 75.26 0.20 15.14         Canada 23.80 0.00 0.04         Guadeloupe 3.84 0.14 0.52         Belgium 0.29 0.09 0.02         Rwanda 0.46 0.24 0.11         Dominican Republic 0.07 0.08 0.01         Brazil 0.02 0.01 0.00         Portugal 0.01 0.09 0.00         Gabon 8.19 0.33 2.66         Cameroon 11.45 0.32 3.66
IL - Retention - FR Team Regis	2,585.53	0.01	35.22
Spain 20.25 0.01 0.17         France 123.58 0.02 2.21         United States 2,317.29 0.00 9.96         Haiti 2.62 0.18 0.47         Brazil 5.70 0.01 0.04         Belgium 11.18 0.14 1.51         Senegal 28.97 0.20 5.79         Dominican Republic 17.22 0.08 1.41         Bahamas, The 8.76 0.20 1.72         Cameroon 34.01 0.31 10.41         Switzerland 15.94 0.10 1.51
MAD FTD - Team Chris	23,640.52	0.04	905.40
France 11,959.94 0.02 215.15         Spain 175.79 0.01 1.55         Canada 103.44 0.00 0.19         Mauritius 111.91 0.07 8.34         United Arab Emirates 254.61 0.12 31.32         Portugal 373.03 0.09 33.57         Italy 415.24 0.02 7.47         United Kingdom 90.68 0.01 0.77         Belgium 1,817.40 0.09 165.51         Reunion 389.61 0.56 216.45         United States 6,627.85 0.00 28.50         Haiti 236.03 0.19 44.63         Mali 39.75 0.35 13.91         Pakistan 3.91 0.05 0.20         Togo 6.18 0.23 1.39         Sweden 26.36 0.11 2.90         Morocco 23.40 0.30 7.11         New Caledonia 110.04 0.21 23.11         Brazil 13.56 0.01 0.09         Switzerland 98.13 0.08 8.09         Rwanda 89.90 0.23 21.08         Mexico 5.24 0.00 0.02         Cote d'Ivoire 1.66 0.30 0.49         Germany 62.03 0.01 0.62         Luxembourg 10.64 0.17 1.81         French Guiana 5.63 0.22 1.24         Guadeloupe 146.91 0.10 14.31         South Africa 61.97 0.11 7.06         Senegal 96.44 0.20 19.29         Romania 100.23 0.00 0.40         Cameroon 7.77 0.31 2.38         Martinique 89.26 0.17 15.00         Argentina 0.06 0.02 0.00         Dominican Republic 27.71 0.08 2.27         Australia 0.77 0.04 0.03         Cyprus 45.28 0.08 3.40         Venezuela, RB 0.05 0.07 0.00         Slovak Republic 1.44 0.06 0.08         Qatar 0.90 0.14 0.12         Korea, Rep. 0.05 0.02 0.00         Poland 2.03 0.15 0.29         TK 1.90 2.46 4.66         Turks and Caicos Islands 0.00 0.20 0.00         Albania 1.15 0.33 0.38         Namibia 0.12 0.03 0.00         Hungary 4.54 0.05 0.23
MAD FTD - Team Daniella	10,926.39	0.04	486.98
France 4,033.44 0.02 72.49         Reunion 348.94 0.56 195.06         Belgium 49.84 0.06 2.88         Italy 82.31 0.02 1.48         Singapore 4.23 0.01 0.04         Mauritius 50.59 0.07 3.77         Mali 73.72 0.35 25.80         United States 5,348.47 0.00 23.07         Morocco 68.10 0.49 33.59         Canada 74.36 0.00 0.13         Spain 34.44 0.01 0.26         Portugal 87.40 0.09 7.87         United Arab Emirates 46.98 0.12 5.78         Mexico 10.95 0.00 0.03         Switzerland 9.80 0.09 0.90         Germany 50.59 0.01 0.51         Romania 45.18 0.00 0.18         Bahamas, The 12.82 0.20 2.51         United Kingdom 36.38 0.01 0.31         Trinidad and Tobago 1.64 0.12 0.20         Guatemala 0.49 0.12 0.06         Cameroon 93.66 0.31 28.67         Senegal 8.09 0.23 1.88         Gabon 13.22 0.33 4.30         Cote d'Ivoire 56.57 0.30 17.24         Togo 104.18 0.23 23.44         Turks and Caicos Islands 10.31 0.20 2.06         New Caledonia 15.21 0.21 3.18         South Africa 0.77 0.11 0.09         New Zealand 0.13 0.03 0.00         Guadeloupe 10.69 0.13 1.42         Dominican Republic 64.96 0.08 5.33         Martinique 12.28 0.17 2.06         Namibia 4.11 0.03 0.10         Russian Federation 0.21 0.17 0.04         Angola 61.35 0.33 20.24
Recruitment	4,217.83	0.04	177.10
Senegal 4.90 0.20 0.98         United States 1,863.23 0.00 7.99         France 478.05 0.02 8.58         Italy 416.83 0.02 7.50         Sweden 0.21 0.11 0.02         Poland 39.00 0.15 5.66         United Kingdom 378.46 0.01 3.21         Germany 62.93 0.01 0.63         Mauritius 57.54 0.07 4.29         Cuba 19.16 0.59 11.31         Cyprus 47.51 0.08 3.56         Spain 89.99 0.01 0.81         Uruguay 36.81 0.11 3.91         Canada 0.64 0.00 0.00         Guatemala 12.29 0.12 1.53         South Africa 46.09 0.13 5.92         Norway 5.61 0.01 0.03         Martinique 47.84 0.17 8.04         Colombia 65.00 0.00 0.19         Honduras 30.76 0.14 4.27         Ecuador 3.37 0.17 0.56         Belgium 14.97 0.05 0.75         Ghana 71.11 0.18 12.80         Dominican Republic 8.83 0.08 0.72         Costa Rica 7.20 0.04 0.30         Gabon 5.00 0.32 1.60         Bahamas, The 0.85 0.20 0.17         Cote d'Ivoire 3.95 0.35 1.36         United Arab Emirates 19.58 0.12 2.41         Haiti 29.03 0.12 3.54         Taiwan, China 72.65 0.08 5.76         El Salvador 16.73 0.11 1.84         Mexico 5.49 0.00 0.02         Switzerland 45.07 0.06 2.52         Turkey 46.54 0.02 1.07         Guinea 19.55 0.49 9.61         Argentina 1.18 0.12 0.14         Panama 3.07 0.10 0.31         Portugal 24.61 0.09 2.22         Algeria 19.28 0.74 14.27         Tunisia 33.86 0.65 22.01         New Caledonia 24.91 0.21 5.23         Burkina Faso 19.29 0.35 6.75         Kenya 18.87 0.15 2.74
Job Search	501.14	0.10	49.05
Antigua and Barbuda 22.48 0.27 6.02         Italy 28.27 0.02 0.51         South Africa 61.30 0.14 8.51         United Kingdom 63.94 0.01 0.54         Cyprus 133.82 0.08 10.04         France 3.46 0.02 0.06         Cameroon 9.44 0.31 2.93         Mexico 13.68 0.00 0.04         Ghana 18.34 0.18 3.30         United States 37.30 0.00 0.16         Pakistan 2.92 0.03 0.09         Mauritius 22.35 0.07 1.67         Morocco 0.45 0.60 0.27         Malta 12.50 0.55 6.84         Taiwan, China 31.44 0.09 2.76         Turkey 12.33 0.19 2.37         Bahamas, The 13.76 0.20 2.70         Dominican Republic 2.52 0.08 0.21         Colombia 10.67 0.00 0.03         Spain 0.20 0.01 0.00