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Business Units	Duration	Average Cost	Total Cost
Customer Support	10,783.28	0.04	465.90
Senegal 79.15 0.20 16.21         Italy 2,002.63 0.02 35.96         France 1,205.15 0.02 22.55         Spain 438.25 0.01 3.94         Mauritius 190.55 0.07 14.20         Cameroon 93.15 0.31 28.81         South Africa 80.35 0.15 12.17         Cyprus 82.06 0.08 6.15         United Kingdom 524.95 0.01 4.46         United States 3,784.31 0.00 11.95         Korea, Rep. 60.59 0.02 0.91         Switzerland 88.96 0.06 5.38         Poland 81.00 0.15 11.75         Congo, Dem. Rep. 39.85 0.38 15.32         United Arab Emirates 82.06 0.13 10.43         Nepal 8.35 0.16 1.34         Romania 89.35 0.00 0.36         Belgium 101.05 0.08 7.73         Colombia 236.93 0.00 0.71         Dominican Republic 22.10 0.08 1.81         Mexico 50.92 0.00 0.15         Oman 24.23 0.13 3.15         Guinea 33.52 0.35 11.56         India 9.09 0.02 0.14         Madagascar 2.51 0.60 1.52         Turkey 10.59 0.06 0.61         Bahamas, The 120.74 0.20 23.66         Ecuador 60.20 0.18 10.80         Canada 48.36 0.00 0.07         Cayman Islands 79.81 0.17 13.57         Burkina Faso 15.47 0.35 5.35         Nigeria 23.67 0.09 2.22         Germany 127.03 0.01 1.27         Ghana 35.12 0.18 6.32         Argentina 13.80 0.12 1.60         Austria 1.81 0.11 0.20         Morocco 17.09 0.49 8.38         Panama 14.70 0.10 1.46         Guatemala 75.69 0.14 10.89         Gabon 46.82 0.32 15.17         Malta 59.02 0.50 29.38         Norway 15.84 0.01 0.08         Serbia 65.81 0.33 21.72         New Caledonia 32.33 0.21 6.79         Guadeloupe 16.87 0.22 3.71         Costa Rica 18.79 0.03 0.53         Kenya 11.74 0.15 1.70         Sint Maarten (Dutch part) 2.98 0.10 0.29         Uruguay 55.99 0.09 5.28         Bangladesh 6.67 0.01 0.07         Sri Lanka 9.98 0.13 1.26         French Guiana 9.45 0.22 2.08         Haiti 9.48 0.13 1.25         Jamaica 12.76 0.19 2.42         Cote d'Ivoire 14.57 0.35 5.03         Antigua and Barbuda 34.17 0.27 9.16         Pakistan 11.60 0.03 0.35         Honduras 71.80 0.14 10.36         Reunion 16.39 0.56 9.16         Niger 5.61 0.30 1.68         Rwanda 10.00 0.27 2.66         Namibia 12.36 0.03 0.31         Saudi Arabia 7.87 0.10 0.82         Iceland 10.82 0.01 0.10         Martinique 5.89 0.17 0.99         Netherlands 5.08 0.05 0.25         Curacao 1.83 0.14 0.26         Peru 17.96 0.00 0.04         Ireland 29.74 0.05 1.50         Sweden 0.65 0.11 0.07         Portugal 13.97 0.09 1.26         Algeria 8.76 0.74 6.48         Taiwan, China 30.19 0.08 2.49         Australia 18.30 0.04 0.73         Armenia 6.18 0.19 1.17         El Salvador 6.98 0.21 1.50         Turks and Caicos Islands 8.10 0.20 1.62         Zimbabwe 1.29 0.29 0.38         Bulgaria 0.61 0.28 0.17         Trinidad and Tobago 0.08 0.12 0.01         Nicaragua 2.82 0.20 0.56
Recruitment	2,610.29	0.03	70.05
France 152.17 0.02 2.79         Uruguay 22.70 0.11 2.53         Poland 83.11 0.15 12.05         United States 1,379.90 0.00 4.53         Honduras 56.56 0.14 8.19         Germany 59.46 0.01 0.59         Reunion 10.82 0.56 6.05         Colombia 37.62 0.00 0.11         Gabon 13.85 0.32 4.43         Italy 299.28 0.02 5.39         Spain 154.36 0.01 1.39         El Salvador 8.31 0.21 1.74         Ecuador 20.63 0.17 3.48         Guinea 6.22 0.35 2.14         Australia 34.50 0.04 1.35         Bangladesh 1.93 0.01 0.02         United Kingdom 54.07 0.01 0.46         Portugal 38.79 0.09 3.49         Mauritius 15.87 0.07 1.18         Antigua and Barbuda 4.15 0.27 1.11         Peru 35.44 0.00 0.07         Canada 75.32 0.00 0.14         Argentina 13.67 0.12 1.59         Senegal 4.85 0.20 0.97         Romania 11.06 0.00 0.04         Congo, Dem. Rep. 6.79 0.38 2.55         Dominican Republic 5.23 0.08 0.43         Burkina Faso 3.62 0.34 1.23
Job Search	383.89	0.07	28.53
France 68.34 0.02 1.28         Italy 17.08 0.02 0.31         United States 117.07 0.00 0.36         Senegal 23.69 0.20 4.74         United Kingdom 50.31 0.01 0.43         Switzerland 2.17 0.10 0.21         Burkina Faso 4.56 0.35 1.60         French Guiana 2.43 0.22 0.54         Serbia 1.46 0.33 0.48         Saudi Arabia 7.96 0.10 0.78         Mauritius 1.65 0.07 0.12         Reunion 18.08 0.56 10.10         Ghana 21.30 0.18 3.83         Guadeloupe 4.92 0.22 1.08         Martinique 0.09 0.17 0.02         Cameroon 1.17 0.31 0.36         Poland 8.41 0.15 1.22         Korea, Rep. 13.03 0.02 0.20         Canada 4.44 0.00 0.01         Turkey 2.42 0.19 0.47         Dominican Republic 0.44 0.08 0.04         Germany 10.74 0.01 0.11         Uruguay 2.17 0.13 0.27
IL - Retention - FR Team Regis	562.13	0.03	18.19
Comoros 3.26 0.53 1.74         United States 492.19 0.00 1.58         France 10.19 0.02 0.19         Haiti 24.58 0.24 5.90         Spain 0.77 0.01 0.01         Belgium 2.06 0.09 0.18         Niger 27.90 0.30 8.37         Bahamas, The 1.17 0.20 0.23
MAD FTD - Team Chris	13,099.35	0.04	510.79
France 5,347.07 0.02 99.79         Belgium 772.36 0.07 52.54         Cyprus 97.89 0.08 7.34         French Guiana 38.90 0.22 8.56         United Arab Emirates 90.40 0.12 11.12         Reunion 269.99 0.53 141.83         Spain 143.39 0.01 1.29         Guadeloupe 129.21 0.22 28.43         South Africa 40.64 0.17 6.99         Italy 338.82 0.02 6.09         Portugal 61.65 0.09 5.62         Mauritius 299.62 0.07 22.32         Brazil 13.12 0.01 0.09         United States 4,717.49 0.00 14.93         Canada 5.67 0.00 0.01         Bahamas, The 0.16 0.20 0.03         Switzerland 10.40 0.09 0.96         Germany 28.89 0.01 0.29         Martinique 5.66 0.17 0.95         Angola 123.00 0.33 40.59         Dominican Republic 27.36 0.08 2.24         New Caledonia 13.21 0.21 2.77         Haiti 122.99 0.19 23.29         Korea, Rep. 95.29 0.02 1.43         Saudi Arabia 77.61 0.11 8.38         Cote d'Ivoire 42.78 0.30 12.62         Mexico 0.59 0.00 0.00         Togo 18.50 0.23 4.16         United Kingdom 105.17 0.01 0.89         Romania 34.74 0.00 0.14         Serbia 0.36 0.33 0.12         Puerto Rico 1.52 0.00 0.00         Singapore 0.65 0.01 0.01         Sweden 4.09 0.11 0.45         Poland 2.11 0.15 0.31         Oman 3.64 0.13 0.47         Japan 0.04 0.03 0.00         Argentina 0.03 0.12 0.00         Namibia 0.49 0.03 0.01         Turks and Caicos Islands 0.03 0.20 0.01         Gabon 3.82 0.32 1.24         Ecuador 0.07 0.18 0.01         Senegal 3.74 0.20 0.75         Cameroon 3.59 0.31 1.10         Rwanda 2.52 0.24 0.60         Luxembourg 0.08 0.17 0.01
MAD FTD - Team Daniella	6,864.67	0.06	401.30
France 2,523.20 0.02 47.10         Pakistan 0.88 0.04 0.04         Senegal 36.96 0.20 7.39         Guam 8.59 0.01 0.12         Belgium 182.83 0.06 10.69         United Kingdom 4.18 0.01 0.04         Switzerland 1.83 0.09 0.16         Reunion 324.18 0.56 181.22         United States 2,813.32 0.00 9.28         Haiti 204.42 0.22 45.01         Spain 55.23 0.01 0.50         Cyprus 13.10 0.08 0.98         Guadeloupe 20.83 0.22 4.58         Portugal 49.80 0.09 4.48         Gabon 15.77 0.32 5.05         Angola 2.58 0.33 0.85         Italy 127.69 0.02 2.30         Cote d'Ivoire 20.34 0.35 7.02         Germany 41.95 0.01 0.42         Mauritius 19.55 0.07 1.46         Brazil 0.48 0.01 0.00         Morocco 0.36 0.49 0.18         Dominican Republic 41.88 0.07 2.95         Saudi Arabia 0.70 0.11 0.08         United Arab Emirates 46.66 0.12 5.74         Cameroon 27.01 0.31 8.26         Nigeria 0.80 0.10 0.08         Argentina 0.63 0.12 0.07         Canada 20.03 0.00 0.04         Austria 0.25 0.11 0.03         Korea, Rep. 28.15 0.02 0.42         South Africa 1.10 0.18 0.19         Niger 75.84 0.30 22.42         Costa Rica 0.88 0.07 0.06         French Guiana 1.30 0.22 0.29         Romania 0.62 0.00 0.00         Turks and Caicos Islands 1.87 0.20 0.37         Luxembourg 0.96 0.17 0.16         Togo 78.09 0.23 17.57         Bahamas, The 67.17 0.20 13.16         Ecuador 0.35 0.18 0.06         Martinique 0.21 0.17 0.04         New Caledonia 2.10 0.21 0.44
IL - Retention - FR Step 1	1,970.36	0.04	83.58
United States 1,589.18 0.00 4.98         Dominican Republic 12.92 0.08 1.06         Cameroon 72.13 0.31 22.07         Gabon 23.27 0.33 7.56         Canada 24.19 0.00 0.04         France 21.15 0.02 0.40         Haiti 121.02 0.23 28.32         South Africa 69.31 0.18 12.13         French Guiana 13.18 0.22 2.90         Aruba 24.00 0.17 4.10