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Business Units	Duration	Average Cost	Total Cost
Customer Support	11,895.57	0.05	561.95
Italy 2,395.90 0.02 42.57         France 652.89 0.02 12.23         United Kingdom 725.90 0.01 6.07         United States 4,581.75 0.01 68.51         Reunion 84.08 0.56 47.00         Switzerland 38.36 0.06 2.24         Cameroon 35.99 0.31 11.21         Belgium 106.52 0.08 8.15         Spain 580.85 0.01 5.23         Germany 200.04 0.01 1.96         Romania 111.44 0.01 1.11         Morocco 27.04 0.49 13.34         Namibia 43.67 0.03 1.09         Cayman Islands 27.35 0.17 4.65         Poland 239.59 0.15 34.74         Cote d'Ivoire 8.23 0.38 3.12         Ireland 8.61 0.05 0.44         Uruguay 54.33 0.10 5.67         Colombia 100.54 0.00 0.30         Ecuador 58.45 0.16 9.55         Australia 39.43 0.04 1.60         Bahamas, The 71.51 0.22 15.68         Guatemala 48.18 0.13 6.31         Venezuela, RB 5.97 0.08 0.47         Iceland 42.38 0.01 0.38         Honduras 45.42 0.14 6.25         Cuba 28.35 0.59 16.73         El Salvador 18.65 0.13 2.37         Mauritius 230.86 0.07 17.20         Burkina Faso 8.71 0.35 3.03         Cyprus 44.98 0.08 3.37         Haiti 13.87 0.23 3.20         Costa Rica 35.95 0.05 1.78         United Arab Emirates 69.90 0.13 8.75         Trinidad and Tobago 3.64 0.12 0.45         Canada 53.35 0.00 0.10         South Africa 309.70 0.17 52.04         Mexico 57.63 0.00 0.17         Angola 52.19 0.33 17.22         Turks and Caicos Islands 1.63 0.20 0.33         Malta 24.75 0.52 12.79         Congo, Dem. Rep. 5.74 0.38 2.15         Ghana 90.96 0.18 16.37         Argentina 15.97 0.12 1.85         Austria 12.87 0.11 1.42         Senegal 106.04 0.20 21.28         Dominican Republic 15.62 0.08 1.26         Rwanda 9.53 0.23 2.14         Serbia 10.33 0.33 3.41         Gabon 19.73 0.45 8.78         Guinea 15.61 0.40 6.25         Nigeria 4.02 0.10 0.42         New Caledonia 2.28 0.21 0.48         Latvia 1.05 0.17 0.18         Martinique 5.88 0.17 0.99         Antigua and Barbuda 67.26 0.27 18.03         Peru 48.15 0.00 0.10         French Guiana 24.37 0.22 5.36         Bangladesh 3.40 0.01 0.03         Sint Maarten (Dutch part) 6.19 0.10 0.59         Korea, Rep. 17.03 0.02 0.26         Zimbabwe 3.97 0.29 1.17         Azerbaijan 5.82 0.24 1.41         Oman 1.87 0.13 0.24         Portugal 28.73 0.09 2.59         Netherlands 1.32 0.05 0.07         Panama 15.70 0.10 1.57         Curacao 1.92 0.14 0.27         India 4.57 0.01 0.06         Kuwait 0.49 0.03 0.01         Madagascar 3.25 0.62 2.00         Brazil 7.66 0.01 0.05         Turkey 16.55 0.19 3.18         Guadeloupe 4.97 0.22 1.09         Saudi Arabia 5.00 0.10 0.49         Mozambique 8.81 0.32 2.85         Norway 7.58 0.01 0.04         Algeria 4.54 0.74 3.36         Albania 2.21 0.33 0.73
IL - Retention - FR Team Regis	1,207.56	0.09	113.42
New Caledonia 1.49 0.21 0.31         France 291.15 0.02 5.45         Switzerland 25.49 0.10 2.42         Germany 50.93 0.01 0.49         United States 476.57 0.02 7.15         Haiti 6.92 0.13 0.87         Congo, Dem. Rep. 133.94 0.36 48.38         Gabon 46.93 0.40 18.58         Mali 9.00 0.35 3.15         United Arab Emirates 48.69 0.12 5.99         Reunion 27.95 0.56 15.62         Belgium 72.95 0.05 3.86         Mauritius 15.54 0.07 1.16
Recruitment	3,311.01	0.06	184.74
France 335.86 0.02 6.19         Spain 100.16 0.01 0.90         United States 1,723.52 0.02 26.06         Guatemala 47.86 0.15 6.95         Congo, Dem. Rep. 6.51 0.36 2.37         Germany 21.07 0.01 0.21         South Africa 61.84 0.18 10.82         Italy 186.44 0.02 3.29         United Kingdom 102.21 0.01 0.87         Colombia 55.66 0.00 0.17         Mauritius 51.28 0.07 3.82         Mexico 26.61 0.00 0.08         Sint Maarten (Dutch part) 8.98 0.10 0.86         Gabon 9.96 0.32 3.19         Switzerland 35.90 0.06 2.02         Ghana 51.23 0.17 8.94         Cuba 20.86 0.59 12.31         Burkina Faso 3.79 0.34 1.29         Poland 54.30 0.15 7.87         Uruguay 7.96 0.06 0.45         Belgium 12.92 0.04 0.45         Senegal 42.42 0.20 8.48         United Arab Emirates 31.26 0.13 4.19         Costa Rica 16.81 0.05 0.89         Ecuador 22.71 0.17 3.94         Rwanda 10.13 0.30 3.07         Dominican Republic 24.69 0.08 2.02         Canada 2.44 0.00 0.00         Romania 32.94 0.01 0.33         Morocco 34.65 0.49 16.98         Honduras 9.66 0.15 1.45         Argentina 10.64 0.12 1.23         Turks and Caicos Islands 4.46 0.20 0.89         Cameroon 5.90 0.31 1.81         Haiti 23.14 0.24 5.54         Serbia 6.41 0.33 2.12         Brazil 9.33 0.01 0.06         Guinea 5.31 0.49 2.61         Peru 0.51 0.00 0.00         Martinique 4.30 0.17 0.72         Algeria 10.30 0.62 6.39         Tunisia 0.46 0.65 0.30         Angola 48.15 0.33 15.89         Curacao 1.29 0.14 0.18         French Guiana 21.75 0.22 4.79         Antigua and Barbuda 6.42 0.27 1.72
IL - Retention - FR Step 1	732.13	0.08	58.18
France 99.32 0.02 1.86         Gabon 85.57 0.34 29.06         United States 371.69 0.01 5.57         Haiti 5.69 0.24 1.37         South Africa 16.09 0.18 2.82         United Arab Emirates 58.41 0.12 7.18         Turks and Caicos Islands 23.25 0.20 4.65         Chad 5.39 0.45 2.42         Brazil 11.09 0.01 0.07         Congo, Dem. Rep. 1.23 0.37 0.45         Senegal 2.06 0.20 0.41         Cameroon 1.44 0.31 0.44         Italy 23.30 0.02 0.42         Belgium 27.62 0.05 1.45
MAD FTD - Team Chris	14,103.50	0.08	1,119.62
United Arab Emirates 2,944.98 0.12 362.23         France 5,682.05 0.02 105.86         Switzerland 230.13 0.07 16.88         Mauritius 89.48 0.07 6.67         Belgium 1,324.67 0.06 73.50         United Kingdom 19.62 0.01 0.17         Italy 310.32 0.02 5.58         Guadeloupe 0.06 0.22 0.01         Reunion 461.85 0.56 258.00         Martinique 4.74 0.17 0.80         Germany 229.31 0.01 2.20         Spain 17.50 0.01 0.16         United States 1,916.38 0.01 28.63         Gabon 681.90 0.34 230.03         South Africa 29.03 0.18 5.08         Portugal 28.14 0.09 2.53         Rwanda 24.32 0.23 5.52         Haiti 3.80 0.12 0.46         New Caledonia 65.09 0.21 13.67         Canada 14.48 0.00 0.03         Oman 11.00 0.13 1.43         Luxembourg 0.25 0.17 0.04         Brazil 13.16 0.01 0.09         Korea, Rep. 1.02 0.02 0.02         Romania 0.12 0.01 0.00         Cameroon 0.11 0.31 0.03
MAD FTD - Team Daniella	7,946.90	0.08	607.79
France 3,066.70 0.02 57.43         Belgium 753.04 0.06 46.29         Rwanda 1.86 0.24 0.45         Gabon 521.13 0.34 176.68         United States 1,426.92 0.01 21.36         Switzerland 165.24 0.09 14.62         Reunion 153.35 0.56 85.66         United Kingdom 4.78 0.01 0.04         Italy 174.32 0.02 3.13         South Africa 23.58 0.18 4.13         Spain 10.57 0.01 0.10         United Arab Emirates 1,182.73 0.12 145.48         Canada 9.43 0.00 0.02         Haiti 13.05 0.21 2.74         Peru 0.02 0.00 0.00         Togo 3.23 0.29 0.92         Cyprus 18.19 0.08 1.36         Brazil 5.21 0.01 0.03         Martinique 14.26 0.17 2.40         Chile 11.80 0.01 0.07         Dominican Republic 146.87 0.08 12.04         Mauritius 102.59 0.07 7.64         Germany 41.24 0.01 0.41         Portugal 1.23 0.09 0.11         Sweden 9.92 0.11 1.09         Cameroon 70.79 0.31 21.66         Turks and Caicos Islands 2.49 0.20 0.50         Mexico 5.51 0.00 0.02         French Guiana 4.49 0.22 0.99         Senegal 0.15 0.20 0.03         Guadeloupe 0.06 0.22 0.01         Luxembourg 1.81 0.17 0.31         New Caledonia 0.34 0.21 0.07
Job Search	466.74	0.03	16.25
United Kingdom 68.37 0.01 0.58         Canada 155.09 0.00 0.28         United States 42.84 0.01 0.54         Dominican Republic 0.76 0.08 0.06         Romania 63.80 0.01 0.64         Cyprus 36.57 0.08 2.74         Mauritius 59.74 0.07 4.45         South Africa 26.50 0.18 4.64         Belgium 2.26 0.09 0.19         Bahamas, The 0.16 0.20 0.03         Norway 0.59 0.01 0.00         Taiwan, China 0.03 0.09 0.00         Poland 0.76 0.15 0.11         Italy 1.92 0.01 0.03         Ghana 4.62 0.18 0.83         Namibia 0.63 0.03 0.02         Malta 2.09 0.53 1.11