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Business Units	Duration	Average Cost	Total Cost
MAD FTD - Team Chris	1,771.93	0.09	157.34
United States 141.27 0.01 2.12         Belgium 236.63 0.15 34.31         France 809.87 0.02 15.18         United Arab Emirates 261.85 0.12 32.21         South Africa 3.38 0.18 0.59         Reunion 58.38 0.56 32.63         Gabon 28.86 0.32 9.26         Cameroon 73.07 0.31 22.36         Canada 4.31 0.00 0.01         Dominican Republic 0.06 0.08 0.00         Brazil 0.24 0.01 0.00         Germany 48.63 0.01 0.49         Cyprus 8.74 0.08 0.66         Switzerland 3.22 0.05 0.16         Rwanda 4.17 0.24 0.98         United Kingdom 1.22 0.01 0.01         Portugal 3.15 0.09 0.28         Guadeloupe 0.06 0.22 0.01         Italy 9.78 0.02 0.18         Mauritius 69.00 0.07 5.14         Spain 2.63 0.01 0.02         French Guiana 3.11 0.22 0.68         Luxembourg 0.30 0.17 0.05
IL - Retention - FR Step 1	208.65	0.06	12.40
France 55.55 0.02 1.04         United States 100.99 0.02 1.51         Gabon 13.39 0.32 4.28         Haiti 3.77 0.12 0.47         Cameroon 15.45 0.31 4.73         Spain 18.30 0.01 0.16         Luxembourg 1.21 0.17 0.21
Customer Support	991.06	0.03	34.00
United Kingdom 3.51 0.01 0.03         Germany 34.33 0.01 0.34         Italy 141.84 0.02 2.51         South Africa 49.54 0.18 8.81         Angola 1.06 0.33 0.35         France 61.37 0.02 1.12         United States 514.98 0.02 7.76         Spain 44.04 0.01 0.40         Uruguay 12.31 0.12 1.51         Colombia 11.81 0.00 0.04         Ecuador 13.67 0.18 2.43         Mexico 19.08 0.00 0.06         New Caledonia 7.72 0.21 1.62         Mauritius 15.43 0.07 1.15         Belgium 0.83 0.15 0.12         Gabon 1.51 0.32 0.48         Haiti 1.90 0.24 0.46         Canada 9.61 0.00 0.02         Honduras 5.99 0.14 0.84         Namibia 13.85 0.03 0.35         Guatemala 11.01 0.14 1.60         Congo, Dem. Rep. 0.23 0.45 0.10         Dominican Republic 0.43 0.08 0.03         Poland 1.06 0.15 0.15         Cayman Islands 0.07 0.17 0.01         Ghana 1.99 0.21 0.42         United Arab Emirates 3.36 0.12 0.41         Senegal 1.47 0.20 0.29         El Salvador 1.92 0.12 0.22         Cyprus 5.14 0.08 0.39
IL - Retention - FR Team Regis	285.46	0.03	7.92
United States 145.24 0.02 2.18         France 95.36 0.02 1.79         Mauritius 10.59 0.07 0.79         United Kingdom 11.50 0.01 0.10         Belgium 8.94 0.15 1.30         United Arab Emirates 13.20 0.12 1.62         Haiti 0.65 0.23 0.15
Recruitment	466.18	0.04	20.71
Romania 4.94 0.01 0.05         United States 244.21 0.02 3.66         United Kingdom 14.30 0.01 0.12         Spain 37.21 0.01 0.33         France 32.99 0.02 0.59         Italy 30.74 0.02 0.55         Poland 3.22 0.15 0.47         Norway 0.26 0.01 0.00         Antigua and Barbuda 0.06 0.27 0.02         Costa Rica 6.05 0.04 0.25         Belgium 7.83 0.15 1.13         Cameroon 7.53 0.31 2.36         Switzerland 2.82 0.10 0.27         Haiti 4.35 0.19 0.83         Guinea 6.01 0.35 2.07         Canada 0.13 0.00 0.00         South Africa 7.76 0.18 1.36         Jamaica 7.53 0.19 1.44         New Caledonia 6.30 0.21 1.32         Colombia 15.38 0.00 0.05         Mauritius 10.76 0.07 0.80         Congo, Dem. Rep. 1.13 0.45 0.51         Bahamas, The 4.18 0.22 0.92         Gabon 2.30 0.32 0.74         Dominican Republic 3.74 0.08 0.31         Uruguay 4.47 0.13 0.56
MAD FTD - Team Daniella	368.25	0.13	47.62
France 151.84 0.02 2.85         United Arab Emirates 95.47 0.12 11.74         United States 31.13 0.01 0.46         Belgium 23.12 0.15 3.35         Gabon 1.73 0.32 0.56         Cyprus 0.74 0.08 0.06         Portugal 0.11 0.09 0.01         Morocco 44.79 0.50 22.36         Germany 0.22 0.01 0.00         Reunion 6.29 0.47 2.96         Brazil 0.08 0.01 0.00         Cote d'Ivoire 11.92 0.27 3.17         Haiti 0.83 0.12 0.10