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Business Units	Duration	Average Cost	Total Cost
Recruitment	3,507.71	0.06	196.97
Italy 419.43 0.02 7.46         Cote d'Ivoire 11.77 0.33 3.86         France 147.60 0.02 2.63         United States 1,729.70 0.01 25.72         Haiti 32.71 0.18 5.78         Denmark 8.67 0.02 0.13         Poland 76.76 0.15 11.13         Congo, Dem. Rep. 22.01 0.45 9.90         Romania 26.45 0.01 0.26         India 22.06 0.01 0.30         United Kingdom 102.07 0.01 0.86         Cuba 6.23 0.59 3.68         Nicaragua 10.32 0.20 2.07         Antigua and Barbuda 4.71 0.27 1.26         Mauritius 122.00 0.07 9.09         Colombia 55.27 0.00 0.17         Spain 91.60 0.01 0.82         Belgium 15.12 0.15 2.19         United Arab Emirates 37.57 0.12 4.62         Angola 26.12 0.33 8.62         Germany 20.28 0.01 0.20         Canada 50.88 0.00 0.09         Peru 8.71 0.00 0.02         Ecuador 20.65 0.15 3.18         Bahamas, The 41.46 0.20 8.46         Bangladesh 10.11 0.01 0.10         South Africa 89.70 0.18 15.70         Namibia 42.81 0.03 1.07         Morocco 23.40 0.49 11.46         Cyprus 12.57 0.08 0.94         Guatemala 10.04 0.15 1.51         Mali 9.16 0.35 3.21         Norway 8.55 0.01 0.04         Malta 15.27 0.50 7.62         Cameroon 9.05 0.31 2.77         El Salvador 5.54 0.21 1.19         Dominican Republic 0.19 0.08 0.02         Serbia 4.21 0.33 1.39         Ireland 3.48 0.38 1.33         French Guiana 13.36 0.22 2.94         Uruguay 8.52 0.08 0.71         Senegal 32.11 0.42 13.49         Burkina Faso 4.88 0.34 1.66         Mexico 11.52 0.00 0.03         Martinique 8.15 0.21 1.69         Jamaica 5.14 0.19 0.98         Ghana 9.34 0.30 2.80         Cayman Islands 6.53 0.17 1.11         Niger 3.42 0.30 1.03         Argentina 0.89 0.12 0.10         Honduras 8.39 0.15 1.26         Australia 0.05 0.04 0.00         Curacao 2.86 0.14 0.41         Gabon 1.69 0.46 0.77         St. Vincent and the Grenadines 28.77 0.21 5.99         Kenya 6.59 0.15 0.96         Portugal 1.28 0.15 0.19
Customer Support	12,772.37	0.05	668.19
Belgium 120.52 0.15 17.48         France 783.10 0.02 13.95         South Africa 515.75 0.17 89.91         Zambia 52.87 0.39 20.36         United Kingdom 562.16 0.01 4.73         Cote d'Ivoire 52.26 0.39 20.22         Italy 2,284.43 0.02 39.30         Senegal 49.98 0.24 12.16         Rwanda 4.32 0.30 1.31         Spain 376.14 0.01 3.39         Congo, Dem. Rep. 35.76 0.45 16.09         United States 5,197.51 0.01 77.47         Mauritius 130.11 0.07 9.69         Cameroon 80.88 0.31 25.06         Canada 158.56 0.00 0.29         Algeria 4.65 0.74 3.44         Haiti 62.18 0.14 9.00         Ecuador 130.99 0.19 24.51         Poland 239.41 0.15 34.71         Uruguay 44.62 0.11 5.12         Guatemala 81.73 0.13 10.53         Gabon 64.15 0.45 28.56         Mexico 138.56 0.00 0.56         Colombia 192.09 0.00 0.58         Serbia 30.88 0.33 10.19         Argentina 5.71 0.12 0.66         Switzerland 44.67 0.06 2.50         Romania 47.57 0.01 0.48         Morocco 9.21 0.49 4.51         Cyprus 82.03 0.08 6.15         Honduras 60.32 0.14 8.37         Peru 21.35 0.00 0.04         Cayman Islands 12.89 0.17 2.19         Australia 11.85 0.05 0.54         Germany 256.18 0.01 2.50         Latvia 0.30 0.17 0.05         Ireland 45.01 0.38 17.30         Bangladesh 21.70 0.01 0.22         Mali 15.81 0.35 5.53         El Salvador 23.52 0.13 3.03         Namibia 28.09 0.03 0.70         Costa Rica 9.45 0.05 0.46         Korea, Rep. 14.56 0.02 0.22         Malta 35.51 0.50 17.88         Ghana 87.71 0.29 25.27         United Arab Emirates 116.02 0.12 14.40         Albania 33.27 0.33 10.98         Bahamas, The 53.93 0.22 11.83         Taiwan, China 62.91 0.08 4.97         Armenia 3.11 0.19 0.59         Dominican Republic 22.00 0.08 1.80         French Guiana 8.77 0.22 1.93         Turkey 7.07 0.18 1.28         Reunion 8.57 0.56 4.79         Madagascar 2.70 0.62 1.67         Kenya 9.25 0.15 1.34         India 5.31 0.02 0.10         Portugal 29.06 0.14 3.94         Denmark 3.28 0.02 0.05         Iceland 5.36 0.01 0.05         Kuwait 38.57 0.03 1.12         Nicaragua 18.79 0.22 4.15         Turks and Caicos Islands 2.83 0.20 0.57         Netherlands 1.69 0.05 0.08         Antigua and Barbuda 6.38 0.27 1.71         Sint Maarten (Dutch part) 1.29 0.10 0.12         Brazil 1.93 0.01 0.01         Guinea 3.66 0.43 1.56         Panama 14.42 0.11 1.62         Curacao 1.87 0.14 0.27         Cuba 11.09 0.59 6.54         New Caledonia 19.49 0.21 4.09         Angola 1.98 0.32 0.63         Guadeloupe 0.11 0.22 0.02         Nigeria 23.18 0.10 2.36         Burkina Faso 7.36 0.35 2.56         Nepal 12.43 0.16 1.99         Azerbaijan 7.20 0.24 1.75         Israel 0.49 0.25 0.12
IL - Retention - FR Team Regis	1,047.78	0.06	57.65
France 299.51 0.02 5.33         Belgium 147.62 0.15 21.40         United States 399.40 0.02 5.99         Germany 89.18 0.01 0.89         French Polynesia 19.13 0.25 4.78         United Arab Emirates 11.84 0.12 1.46         Mauritius 3.98 0.07 0.30         Canada 8.34 0.00 0.02         Portugal 14.30 0.11 1.60         Croatia 33.53 0.32 10.73         Haiti 5.14 0.23 1.18         Togo 9.17 0.23 2.06         Cameroon 3.28 0.31 1.00         Cote d'Ivoire 3.37 0.27 0.90
MAD FTD - Team Chris	22,075.65	0.07	1,456.45
France 9,262.21 0.02 164.96         Spain 2,428.34 0.01 21.85         Belgium 2,142.73 0.14 310.58         Germany 1,749.13 0.01 17.03         Togo 107.44 0.23 24.60         United Arab Emirates 2,400.10 0.12 295.21         Senegal 189.97 0.36 68.24         Cote d'Ivoire 133.55 0.32 42.66         Morocco 65.73 0.52 34.34         Cyprus 138.80 0.08 10.41         Luxembourg 3.98 0.17 0.68         Chile 2.55 0.01 0.02         United Kingdom 17.08 0.01 0.15         South Africa 4.15 0.11 0.47         United States 1,624.49 0.01 24.37         French Guiana 38.61 0.22 8.50         Brazil 10.93 0.01 0.07         Canada 65.16 0.00 0.12         Reunion 155.90 0.46 72.19         Mali 19.85 0.35 6.95         Italy 148.10 0.02 2.63         Congo, Dem. Rep. 195.41 0.43 84.65         Gabon 133.44 0.45 59.61         Sweden 15.70 0.11 1.73         Guadeloupe 10.66 0.22 2.34         Nigeria 0.57 0.09 0.05         Switzerland 4.86 0.05 0.25         Portugal 97.48 0.11 11.21         Mauritius 182.35 0.07 13.59         Cameroon 141.52 0.31 43.36         Croatia 93.17 0.32 29.81         Malaysia 0.76 0.05 0.04         New Caledonia 9.16 0.21 1.92         Qatar 39.44 0.14 5.44         Martinique 0.37 0.20 0.07         Poland 6.12 0.15 0.89         Korea, Rep. 1.60 0.02 0.02         Romania 21.46 0.01 0.21         Guinea 87.66 0.35 30.24         Madagascar 1.48 0.61 0.90         Dominican Republic 88.42 0.05 4.00         Niger 89.98 0.30 26.99         Burundi 8.82 0.39 3.41         Ireland 0.62 0.38 0.23         Austria 0.74 0.14 0.11         Haiti 25.45 0.19 4.85         Rwanda 101.91 0.23 22.97         Turkey 0.86 0.17 0.14         Saudi Arabia 3.89 0.10 0.38         Serbia 2.96 0.33 0.98
IL - Retention - FR Step 1	1,130.57	0.05	53.73
France 125.55 0.02 2.24         Belgium 150.06 0.15 21.76         United States 640.32 0.02 9.60         Canada 0.34 0.00 0.00         Haiti 50.22 0.12 6.13         Italy 63.71 0.02 1.15         United Arab Emirates 37.04 0.12 4.56         Kuwait 30.60 0.03 0.89         Congo, Dem. Rep. 16.14 0.45 7.26         Spain 7.47 0.01 0.07         Germany 9.13 0.01 0.08
Job Search	142.80	0.11	15.03
South Africa 45.22 0.18 7.91         Italy 21.09 0.02 0.38         United Kingdom 28.53 0.01 0.24         United States 35.82 0.02 0.54         Malta 12.14 0.49 5.96