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Business Units	Duration	Average Cost	Total Cost
IL ES - FTD - Team Nicole	22,262.12	0.06	1,269.26
Panama 597.50 0.10 59.33         United States 12,540.71 0.01 187.40         Mexico 1,584.18 0.00 4.75         Uruguay 926.57 0.11 103.30         Venezuela, RB 44.62 0.07 3.24         Peru 26.68 0.00 0.05         Spain 315.92 0.01 2.84         Guatemala 462.24 0.14 64.17         Nicaragua 47.01 0.20 9.52         Colombia 221.24 0.00 0.66         Costa Rica 1,035.82 0.05 51.28         Ecuador 4,003.72 0.18 728.17         El Salvador 53.67 0.10 5.15         Honduras 177.86 0.14 25.16         Poland 106.82 0.15 15.49         Dominican Republic 95.52 0.08 7.83         Chile 0.24 0.01 0.00         Canada 0.59 0.00 0.00         Haiti 5.00 0.12 0.61         Italy 16.20 0.02 0.29
IL ES - FTD - Team Paola	33,142.24	0.03	1,101.71
United States 24,355.66 0.01 363.99         Uruguay 1,405.69 0.11 153.48         Honduras 134.68 0.14 19.16         Spain 803.83 0.01 7.23         Dominican Republic 16.56 0.08 1.36         El Salvador 38.05 0.11 4.26         Costa Rica 1,729.29 0.05 85.30         Ecuador 1,444.31 0.19 268.56         Colombia 274.76 0.00 0.82         Peru 44.31 0.00 0.09         Guatemala 530.29 0.15 77.56         Nicaragua 79.62 0.21 16.71         Mexico 1,276.68 0.00 3.83         Panama 724.42 0.10 72.38         Poland 67.83 0.15 9.84         Canada 5.76 0.00 0.01         Venezuela, RB 126.37 0.05 6.49         Chile 4.24 0.01 0.03         Brazil 2.14 0.01 0.01         Portugal 52.79 0.09 4.75         Italy 4.02 0.02 0.07         Serbia 15.08 0.33 4.98         Argentina 0.94 0.12 0.11         Bolivia 4.94 0.14 0.69
Empty (e.g. Anna Jones with status 2)	2,666.02	0.15	399.22
United Kingdom 591.61 0.01 5.03         Ireland 45.43 0.18 8.10         Germany 34.92 0.01 0.35         Italy 20.20 0.02 0.36         South Africa 74.02 0.18 12.95         Malta 10.56 0.52 5.45         Spain 28.49 0.01 0.26         Mauritius 243.35 0.07 18.17         Antigua and Barbuda 341.71 0.27 91.47         Bahamas, The 910.59 0.22 199.78         United States 2.78 0.02 0.04         Cayman Islands 93.83 0.17 15.95         Dominica 0.84 0.21 0.17         Turks and Caicos Islands 13.69 0.20 2.74         St. Kitts and Nevis 70.35 0.21 14.63         Belgium 4.82 0.11 0.52         Portugal 23.01 0.09 2.07         Romania 3.12 0.01 0.03         Albania 2.08 0.33 0.68         Sint Maarten (Dutch part) 4.39 0.10 0.42         United Arab Emirates 62.43 0.12 7.68         Cyprus 2.96 0.08 0.22         Nigeria 38.05 0.10 3.96         Jamaica 42.80 0.19 8.17
IL - FTD - FR Dep - Team C	9,597.93	0.07	717.34
Reunion 172.81 0.56 96.59         France 6,130.23 0.02 114.94         New Caledonia 119.77 0.21 25.15         French Polynesia 0.44 0.25 0.11         Belgium 747.54 0.07 53.80         Switzerland 214.34 0.08 17.77         Angola 130.32 0.33 43.01         Netherlands 6.74 0.05 0.34         Congo, Dem. Rep. 692.93 0.36 252.85         Germany 2.09 0.01 0.02         Guadeloupe 74.16 0.22 16.31         United States 938.67 0.02 14.08         Congo, Rep. 25.39 0.37 9.40         United Arab Emirates 48.40 0.12 5.95         South Africa 48.56 0.18 8.50         Gabon 55.69 0.32 17.92         Turkey 23.10 0.17 3.81         Rwanda 57.81 0.24 13.87         Haiti 27.32 0.19 5.14         Canada 18.24 0.00 0.03         Uganda 12.88 0.36 4.61         Cameroon 4.32 0.31 1.32         Benin 0.13 0.37 0.05         Burkina Faso 18.99 0.23 4.37         Spain 0.40 0.01 0.00         Qatar 1.24 0.14 0.17         Italy 8.16 0.02 0.15         Albania 0.21 0.33 0.07         Afghanistan 0.26 0.19 0.05         Central African Republic 16.16 0.43 6.95         Brazil 0.63 0.01 0.00
IL - Retention - FR Team Regis	4,680.60	0.05	228.72
France 1,556.10 0.02 29.18         United Arab Emirates 309.90 0.12 38.12         United States 1,973.42 0.02 29.60         Belgium 63.35 0.06 3.96         Italy 71.03 0.02 1.28         Haiti 1.22 0.18 0.22         New Caledonia 10.42 0.21 2.19         Portugal 20.26 0.09 1.82         Germany 0.12 0.01 0.00         Canada 219.91 0.00 0.40         Congo, Dem. Rep. 167.80 0.36 60.80         Cote d'Ivoire 1.81 0.35 0.63         Angola 7.40 0.33 2.44         Switzerland 148.60 0.10 14.12         Gabon 47.91 0.33 15.57         Cameroon 67.46 0.31 20.64         Reunion 13.88 0.56 7.76
IL - Retention - FR Step 1	385.97	0.11	43.66
France 243.54 0.02 4.47         Reunion 3.36 0.56 1.88         Cote d'Ivoire 43.41 0.35 14.98         United States 26.07 0.02 0.39         Georgia 0.18 0.23 0.04         Belgium 15.96 0.04 0.56         Spain 5.27 0.01 0.05         Central African Republic 48.17 0.44 21.29
IL FR + IT DEP	1,363.68	0.08	106.19
France 557.54 0.02 10.45         United States 231.94 0.01 3.37         Belgium 72.11 0.08 5.82         United Kingdom 36.64 0.01 0.31         Congo, Dem. Rep. 16.54 0.36 5.90         Gabon 58.86 0.36 21.37         New Caledonia 13.04 0.21 2.74         Mauritius 56.65 0.07 4.22         Senegal 20.46 0.20 4.09         South Africa 49.85 0.18 8.72         Reunion 11.45 0.53 6.11         Spain 65.93 0.01 0.59         Angola 11.27 0.33 3.72         Haiti 15.19 0.14 2.09         Rwanda 0.50 0.24 0.12         Guadeloupe 9.98 0.22 2.20         Algeria 9.63 0.62 5.97         United Arab Emirates 66.23 0.12 8.15         Italy 14.92 0.02 0.25         Germany 16.02 0.01 0.16         Cote d'Ivoire 26.43 0.35 9.12         French Guiana 0.06 0.22 0.01         Switzerland 1.06 0.10 0.10         Central African Republic 1.39 0.43 0.60
IL BS	1,898.33	0.02	44.50
United States 1,634.23 0.01 24.20         Guatemala 34.14 0.15 5.17         Mexico 95.24 0.00 0.29         United Kingdom 1.57 0.01 0.01         Uruguay 25.44 0.09 2.29         Panama 0.10 0.10 0.01         Costa Rica 3.30 0.05 0.15         Ecuador 34.06 0.17 5.84         Italy 8.98 0.02 0.16         Honduras 0.17 0.15 0.03         United Arab Emirates 37.48 0.12 4.61         Nicaragua 0.10 0.20 0.02         Spain 6.33 0.01 0.06         El Salvador 15.19 0.11 1.67         Peru 2.00 0.00 0.00
IL - Retention - [ES]	8,648.05	0.02	179.10
Colombia 407.62 0.00 1.22         United States 7,608.89 0.02 114.58         Costa Rica 81.30 0.05 3.91         Mexico 82.66 0.00 0.25         Panama 33.48 0.10 3.35         Spain 79.37 0.01 0.71         Honduras 2.03 0.13 0.27         Ecuador 243.20 0.18 43.16         Peru 9.80 0.00 0.02         Guatemala 44.15 0.15 6.71         Dominican Republic 5.92 0.03 0.16         Uruguay 34.14 0.12 3.99         Portugal 5.00 0.09 0.45         Argentina 9.15 0.03 0.23         Venezuela, RB 1.35 0.06 0.07
Legal	38.13	0.07	2.50
Dominican Republic 30.15 0.08 2.47         United States 1.10 0.02 0.02         Canada 6.88 0.00 0.01
IL Branch	9.01	0.17	1.53
South Africa 8.71 0.18 1.52         United States 0.31 0.02 0.00