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Business Units	Duration	Average Cost	Total Cost
IL - Retention - [ES]	8,910.26	0.01	86.63
Guatemala 180.66 0.15 27.22         United States 7,984.34 0.00 28.06         Costa Rica 175.77 0.04 7.35         Honduras 11.22 0.14 1.55         Panama 109.67 0.10 10.97         Mexico 269.08 0.00 0.81         Colombia 29.01 0.00 0.09         Ecuador 6.24 0.18 1.12         Dominican Republic 1.90 0.08 0.16         Venezuela, RB 44.28 0.06 2.44         El Salvador 65.91 0.09 6.06         Argentina 32.16 0.03 0.80
IL BS	7,022.88	0.01	95.25
Mexico 71.89 0.00 0.22         Costa Rica 146.39 0.05 7.08         Guatemala 383.07 0.13 51.61         United States 6,132.39 0.00 22.61         Ecuador 0.34 0.18 0.06         Panama 91.75 0.10 9.05         Colombia 83.48 0.00 0.25         United Kingdom 43.65 0.01 0.37         Dominican Republic 47.57 0.08 3.90         Poland 0.41 0.15 0.06         Canada 21.92 0.00 0.04
IL ES - FTD - Team Eduardo	14,120.17	0.03	485.32
United States 9,574.67 0.00 34.97         Panama 820.54 0.10 81.84         Guatemala 1,663.50 0.14 232.28         Spain 5.71 0.01 0.05         Mexico 505.81 0.00 1.52         Colombia 26.93 0.00 0.08         Costa Rica 811.84 0.05 40.00         Portugal 81.94 0.09 7.37         Poland 446.75 0.15 64.78         Ecuador 7.87 0.21 1.62         Argentina 122.28 0.12 14.18         Nicaragua 1.54 0.20 0.31         Venezuela, RB 1.22 0.07 0.08         Uruguay 49.56 0.13 6.22
IL - FTD - FR Dep - Team C	16,687.72	0.06	1,066.33
France 11,505.11 0.02 215.38         New Caledonia 317.25 0.21 66.62         Belgium 966.70 0.05 48.71         Reunion 790.71 0.56 441.51         Canada 9.02 0.00 0.02         Martinique 69.93 0.17 11.75         United States 1,718.00 0.00 6.21         Guadeloupe 193.48 0.21 41.22         Congo, Dem. Rep. 383.29 0.37 141.04         Spain 93.22 0.01 0.84         Portugal 98.40 0.09 8.86         Senegal 39.92 0.20 7.98         Germany 39.08 0.01 0.38         Cote d'Ivoire 61.76 0.35 21.85         Cameroon 2.58 0.32 0.83         Angola 33.55 0.33 11.06         Congo, Rep. 0.79 0.37 0.29         Mali 0.32 0.35 0.11         Haiti 82.72 0.20 16.83         Switzerland 75.88 0.09 6.92         Italy 79.31 0.02 1.41         Gabon 33.14 0.32 10.76         Romania 8.62 0.00 0.03         Benin 0.86 0.33 0.28         Comoros 1.35 0.60 0.81         United Kingdom 26.91 0.01 0.23         United Arab Emirates 1.15 0.12 0.14         French Guiana 0.22 0.22 0.05         Mauritius 52.92 0.07 3.94         Luxembourg 1.53 0.17 0.26
IL - Retention - FR Team Regis	8,332.76	0.04	298.14
Belgium 132.43 0.07 8.70         France 1,688.46 0.02 31.54         United States 5,427.09 0.00 18.09         Senegal 131.26 0.22 28.44         Haiti 300.99 0.19 57.33         Guadeloupe 34.35 0.22 7.56         Brazil 35.13 0.01 0.23         Portugal 12.30 0.09 1.11         Mali 3.42 0.35 1.20         Congo, Dem. Rep. 110.81 0.38 41.65         Cameroon 4.65 0.31 1.46         Bahamas, The 27.34 0.20 5.36         Reunion 23.70 0.56 13.25         Switzerland 28.59 0.10 2.72         Dominican Republic 11.70 0.08 0.96         Angola 53.97 0.33 18.00         Spain 12.23 0.01 0.11         French Guiana 9.07 0.22 2.00         Burkina Faso 4.20 0.34 1.43         Cote d'Ivoire 60.76 0.38 22.81         Martinique 14.37 0.17 2.41         Niger 40.39 0.30 12.12         Canada 6.45 0.00 0.01         Italy 16.72 0.02 0.30         Poland 124.24 0.15 18.02         Mauritius 18.16 0.07 1.35
IL ES - FTD - Team Paola	29,945.35	0.02	572.42
United States 24,553.90 0.00 84.96         Panama 924.85 0.10 92.42         Costa Rica 980.46 0.05 47.19         Portugal 83.28 0.09 7.50         Spain 155.69 0.01 1.40         Mexico 694.67 0.00 2.08         Guatemala 1,741.33 0.14 246.97         Canada 20.11 0.00 0.04         Chile 2.77 0.01 0.02         Brazil 1.29 0.01 0.01         Ecuador 76.17 0.17 12.98         Venezuela, RB 202.79 0.06 12.25         Colombia 58.19 0.00 0.17         Poland 413.47 0.15 59.95         El Salvador 16.79 0.12 1.97         Nicaragua 5.99 0.20 1.20         Dominican Republic 10.77 0.08 0.88         Honduras 2.84 0.15 0.43
IL FR + IT DEP	325.46	0.06	19.90
Reunion 17.02 0.56 9.52         Belgium 40.25 0.04 1.44         France 194.37 0.02 3.64         Spain 3.54 0.01 0.03         Guadeloupe 1.02 0.22 0.22         Haiti 0.47 0.24 0.11         United States 53.35 0.00 0.21         Cameroon 15.43 0.31 4.72
IL ES - FTD - Team Nicole	25,752.41	0.03	696.60
United States 18,399.85 0.00 65.03         Guatemala 1,926.45 0.14 266.68         Costa Rica 993.10 0.05 50.56         Panama 1,843.71 0.10 184.20         Colombia 136.60 0.00 0.41         Mexico 1,486.56 0.00 4.46         Poland 420.79 0.15 61.01         Uruguay 0.53 0.05 0.02         Portugal 81.00 0.09 7.29         Ecuador 61.32 0.18 10.74         Honduras 96.93 0.15 14.53         Puerto Rico 5.99 0.00 0.01         El Salvador 135.60 0.10 13.69         Nicaragua 60.81 0.21 12.73         Venezuela, RB 21.56 0.03 0.70         Spain 56.09 0.01 0.50         Dominican Republic 0.08 0.08 0.01         Peru 1.01 0.00 0.00         Canada 1.11 0.00 0.00         Brazil 0.35 0.01 0.00         Belgium 0.19 0.09 0.02         South Africa 22.76 0.18 3.98
IL - Retention - FR Step 1	2,240.71	0.04	90.38
France 1,048.51 0.02 19.65         Romania 27.05 0.00 0.11         United States 647.90 0.00 2.64         Italy 179.46 0.02 3.00         Haiti 63.84 0.15 9.59         Reunion 46.30 0.56 25.88         Mali 13.57 0.35 4.75         Senegal 5.71 0.20 1.14         Togo 50.97 0.23 11.47         Guadeloupe 6.47 0.22 1.42         Poland 68.33 0.15 9.91         Germany 81.05 0.01 0.81         Canada 1.54 0.00 0.00
Empty (e.g. Anna Jones with status 2)	3,708.40	0.14	519.84
United Kingdom 907.48 0.01 7.71         Cameroon 3.57 0.32 1.14         Antigua and Barbuda 1,057.40 0.27 282.85         Bahamas, The 631.92 0.20 126.82         Cayman Islands 119.16 0.17 20.26         Turks and Caicos Islands 114.06 0.20 22.81         United States 144.27 0.00 0.49         Germany 202.90 0.01 1.97         Colombia 12.03 0.00 0.04         Dominica 43.64 0.21 8.95         Jamaica 26.22 0.19 4.98         St. Vincent and the Grenadines 0.36 0.21 0.07         Belgium 100.73 0.05 4.62         South Africa 64.50 0.15 9.87         Mauritius 68.41 0.07 5.10         Spain 57.99 0.01 0.52         Italy 1.09 0.02 0.02         Romania 59.86 0.00 0.24         Malta 34.92 0.49 17.27         Cyprus 4.31 0.08 0.32         France 5.82 0.02 0.11         Portugal 4.61 0.09 0.42         Ireland 31.48 0.05 1.59         Canada 3.60 0.00 0.01         St. Kitts and Nevis 8.08 0.21 1.68
Legal	4.67	0.01	0.03
Canada 1.86 0.00 0.00         Germany 2.81 0.01 0.03