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Business Units	Duration	Average Cost	Total Cost
IL ES - FTD - Team Paola	29,372.79	0.03	860.15
Mexico 2,461.65 0.00 7.38         United States 21,337.25 0.01 317.98         Uruguay 771.08 0.12 89.48         Panama 205.09 0.10 20.54         Ecuador 1,136.12 0.18 207.94         Guatemala 399.34 0.15 58.37         Peru 75.22 0.00 0.15         Costa Rica 1,479.49 0.05 73.62         Poland 64.43 0.15 9.34         Canada 14.13 0.00 0.03         Venezuela, RB 117.04 0.07 8.15         United Kingdom 0.35 0.01 0.00         Colombia 347.64 0.00 1.04         Spain 637.68 0.01 5.74         Brazil 1.73 0.01 0.01         Chile 3.77 0.01 0.02         El Salvador 22.93 0.19 4.35         Nicaragua 92.89 0.27 25.34         Honduras 185.30 0.14 26.59         Bahamas, The 18.11 0.22 3.97         Portugal 0.16 0.09 0.01         Dominican Republic 0.92 0.08 0.08         France 0.48 0.02 0.01
IL ES - FTD - Team Nicole	23,798.19	0.04	958.11
United States 14,142.74 0.01 211.50         Ecuador 1,861.89 0.18 340.70         Colombia 241.10 0.00 0.72         Guatemala 584.38 0.15 86.90         Mexico 3,068.80 0.00 9.21         Costa Rica 1,191.38 0.05 61.49         Poland 65.60 0.15 9.51         Uruguay 1,134.12 0.11 128.83         El Salvador 125.52 0.10 13.10         Canada 44.50 0.00 0.08         Venezuela, RB 177.94 0.06 11.50         Panama 391.83 0.10 38.93         Spain 483.82 0.01 4.35         Nicaragua 82.35 0.22 18.06         Brazil 4.52 0.01 0.03         French Guiana 35.93 0.22 7.91         Dominican Republic 0.03 0.03 0.00         Honduras 60.05 0.15 8.95         Puerto Rico 0.43 0.00 0.00         Portugal 68.43 0.09 6.16         Peru 31.79 0.00 0.06         Italy 0.64 0.02 0.01         Bahamas, The 0.39 0.22 0.09
IL ES - FTD - Team Eduardo	2,890.42	0.05	147.93
United States 1,387.40 0.01 20.79         Guatemala 174.39 0.14 24.38         Mexico 540.00 0.00 1.62         Panama 95.89 0.10 9.61         Costa Rica 131.59 0.05 6.64         Uruguay 247.04 0.12 29.42         Ecuador 277.48 0.19 52.30         Venezuela, RB 29.26 0.07 2.11         Poland 7.37 0.15 1.07
IL - Retention - [ES]	8,195.65	0.02	160.05
Mexico 491.99 0.00 1.48         United States 7,045.60 0.02 105.80         Costa Rica 286.86 0.06 15.83         Panama 23.64 0.10 2.37         Nicaragua 43.54 0.22 9.67         Honduras 16.09 0.13 2.16         Guatemala 18.64 0.15 2.83         Colombia 59.69 0.00 0.18         Argentina 45.72 0.03 1.14         Uruguay 100.01 0.12 11.94         Ecuador 15.61 0.18 2.81         Portugal 34.11 0.09 3.07         Spain 0.15 0.01 0.00         Venezuela, RB 13.99 0.06 0.77
IL - Retention - FR Step 1	1,663.75	0.06	103.57
France 1,067.50 0.02 20.02         Italy 42.92 0.02 0.77         United States 77.69 0.02 1.17         Mali 55.32 0.35 19.36         Belgium 177.13 0.05 9.45         Canada 12.81 0.00 0.02         Haiti 82.24 0.23 18.92         Togo 0.67 0.23 0.15         Guadeloupe 11.91 0.22 2.62         Central African Republic 31.26 0.43 13.44         Cote d'Ivoire 49.73 0.35 17.16         Spain 54.56 0.01 0.49
IL - FTD - FR Dep - Team C	10,977.02	0.06	606.80
Mauritius 16.46 0.07 1.23         New Caledonia 253.06 0.21 53.14         Reunion 198.38 0.56 110.89         France 7,635.43 0.02 143.16         Belgium 644.69 0.07 43.54         Guadeloupe 103.27 0.22 22.72         Switzerland 234.77 0.08 17.78         United States 1,154.21 0.02 17.33         Portugal 16.77 0.09 1.51         Spain 61.07 0.01 0.55         Congo, Dem. Rep. 356.05 0.36 129.34         Dominican Republic 16.65 0.08 1.37         Luxembourg 0.78 0.17 0.13         Afghanistan 1.51 0.09 0.14         Rwanda 46.25 0.23 10.73         Angola 19.41 0.33 6.40         Canada 16.21 0.00 0.03         Brazil 0.28 0.01 0.00         Congo, Rep. 20.39 0.37 7.55         Germany 18.00 0.01 0.18         United Kingdom 0.47 0.01 0.00         Martinique 10.99 0.17 1.85         French Polynesia 0.68 0.25 0.17         Comoros 30.71 0.53 16.35         Cote d'Ivoire 27.92 0.36 9.97         Senegal 0.07 0.20 0.01         Italy 1.34 0.02 0.02         South Africa 14.40 0.18 2.52         Romania 10.63 0.00 0.04         United Arab Emirates 61.86 0.12 7.61         Netherlands 0.06 0.05 0.00         Haiti 4.24 0.12 0.52
IL - Retention - FR Team Regis	3,518.76	0.05	177.35
United States 2,285.38 0.02 34.28         France 680.61 0.02 12.76         Reunion 121.96 0.56 68.18         Mauritius 33.99 0.07 2.53         Italy 38.64 0.02 0.70         New Caledonia 22.60 0.21 4.75         Belgium 94.98 0.07 6.46         Congo, Dem. Rep. 33.80 0.37 12.55         Germany 0.95 0.01 0.01         Togo 2.91 0.23 0.66         Haiti 71.62 0.21 14.79         Mali 7.38 0.35 2.58         Cote d'Ivoire 6.25 0.35 2.16         Canada 62.77 0.00 0.11         Turks and Caicos Islands 0.96 0.20 0.19         Angola 40.74 0.33 13.44         Portugal 12.64 0.09 1.14         United Arab Emirates 0.58 0.12 0.07
IL FR + IT DEP	1,046.82	0.09	94.43
Haiti 32.60 0.22 7.09         France 301.97 0.02 5.66         United States 350.27 0.01 4.79         Reunion 35.44 0.56 19.81         Switzerland 0.66 0.10 0.06         Congo, Dem. Rep. 39.58 0.36 14.13         Mauritius 141.67 0.07 10.55         French Guiana 19.39 0.22 4.27         Portugal 9.01 0.09 0.81         Senegal 13.68 0.20 2.74         Spain 19.60 0.01 0.18         Algeria 22.61 0.62 14.02         United Kingdom 15.07 0.01 0.13         Benin 11.70 0.33 3.86         Cote d'Ivoire 1.13 0.35 0.39         Canada 0.64 0.00 0.00         Angola 12.15 0.33 4.01         Guadeloupe 0.57 0.22 0.13         Italy 5.08 0.02 0.09         Central African Republic 0.12 0.43 0.05         Belgium 0.37 0.04 0.01         United Arab Emirates 13.50 0.12 1.66
IL BS	2,016.71	0.03	60.52
United States 1,661.37 0.01 24.23         Colombia 52.38 0.00 0.16         Nicaragua 0.18 0.20 0.04         Uruguay 18.26 0.09 1.59         Costa Rica 0.58 0.04 0.02         Guatemala 128.93 0.15 19.07         Panama 1.65 0.10 0.16         Mexico 62.51 0.00 0.19         Ecuador 80.58 0.18 14.14         Portugal 10.27 0.09 0.92
Empty (e.g. Anna Jones with status 2)	2,917.00	0.14	413.48
South Africa 172.93 0.17 30.05         Germany 179.77 0.01 1.76         United Kingdom 382.71 0.01 3.25         Australia 52.38 0.04 2.04         Spain 59.39 0.01 0.53         Austria 15.80 0.11 1.74         Antigua and Barbuda 520.54 0.27 138.14         Jamaica 1.75 0.19 0.33         Poland 40.93 0.15 5.93         Bahamas, The 771.23 0.22 169.21         Trinidad and Tobago 0.76 0.12 0.09         Turks and Caicos Islands 32.33 0.20 6.47         Cayman Islands 7.95 0.17 1.35         United States 128.77 0.02 1.93         Belgium 71.91 0.05 3.76         Saudi Arabia 0.01 0.10 0.00         Iceland 1.10 0.01 0.01         St. Kitts and Nevis 7.65 0.21 1.59         Mauritius 266.69 0.07 19.87         Romania 32.59 0.00 0.13         Nigeria 40.87 0.10 4.25         Ireland 12.75 0.05 0.64         St. Vincent and the Grenadines 15.57 0.21 3.24         Italy 45.18 0.02 0.81         Malta 19.45 0.50 9.69         Serbia 7.15 0.33 2.36         Cyprus 7.82 0.08 0.59         Brazil 1.91 0.01 0.01         Portugal 1.62 0.09 0.15         Dominica 17.23 0.21 3.54         Canada 0.28 0.00 0.00
Legal	23.85	0.05	1.28
United Kingdom 10.38 0.01 0.09         United States 0.94 0.02 0.01         South Africa 12.54 0.09 1.18