BACK

Business Units	Duration	Average Cost	Total Cost
BG - FTD - Team Andrew	32,797.97	0.07	2,359.28
Antigua and Barbuda 406.82 0.27 109.03         Germany 3,340.37 0.01 32.38         United Arab Emirates 2,648.74 0.12 325.80         Italy 649.70 0.02 10.61         United Kingdom 11,743.99 0.01 99.72         Romania 1,905.95 0.01 19.06         South Africa 3,830.89 0.17 660.32         Malaysia 27.15 0.05 1.48         Cyprus 84.59 0.08 6.34         Spain 564.93 0.01 5.08         France 38.06 0.02 0.71         Belgium 839.44 0.14 121.68         Mauritius 1,223.10 0.07 91.12         Portugal 1,371.97 0.09 124.81         Ireland 492.93 0.40 196.97         Nigeria 150.69 0.11 16.09         Bahamas, The 1,042.83 0.22 228.80         United States 420.67 0.01 6.30         Cayman Islands 237.65 0.17 40.40         Serbia 220.88 0.33 72.89         Turks and Caicos Islands 349.34 0.20 69.87         Netherlands 45.98 0.05 2.30         Barbados 7.17 0.21 1.47         Mexico 484.99 0.00 1.45         Australia 4.07 0.04 0.16         Slovak Republic 88.85 0.06 4.98         Canada 60.36 0.00 0.11         Poland 137.16 0.15 19.89         Zimbabwe 54.68 0.40 21.80         British Virgin Islands 6.66 0.21 1.36         Saudi Arabia 15.16 0.10 1.54         Bahrain 1.97 0.10 0.21         Dominica 2.44 0.21 0.50         Tajikistan 0.33 0.17 0.06         Norway 10.87 0.01 0.05         Malta 22.36 0.54 12.14         Brazil 20.76 0.01 0.13         Virgin Islands (U.S.) 1.38 0.02 0.02         Costa Rica 0.17 0.05 0.01         Guatemala 1.83 0.15 0.28         Switzerland 5.87 0.09 0.52         Denmark 0.66 0.02 0.01         Ghana 97.94 0.22 21.81         Latvia 0.62 0.30 0.19         Hungary 0.52 0.05 0.03         Bermuda 1.90 0.02 0.04         Lithuania 0.56 0.31 0.17         Estonia 16.42 0.30 4.93         St. Kitts and Nevis 20.37 0.21 4.24         Albania 30.62 0.33 10.10         Trinidad and Tobago 42.30 0.12 5.25         Uruguay 0.21 0.12 0.02         Croatia 0.84 0.32 0.27         Sweden 5.55 0.11 0.61         Rwanda 3.02 0.24 0.72         Greece 1.08 0.06 0.06         Panama 1.16 0.11 0.13         Philippines 2.84 0.17 0.50         Austria 2.57 0.11 0.28         Bulgaria 5.01 0.30 1.50
BG - FTD - Team Antonello	43,442.89	0.02	825.30
Italy 42,126.62 0.02 742.74         Romania 288.38 0.01 2.88         United Kingdom 19.88 0.01 0.17         France 209.48 0.02 3.89         Saudi Arabia 30.60 0.10 3.03         Canada 43.35 0.00 0.08         Greece 18.50 0.06 1.11         Switzerland 109.64 0.05 5.97         Sweden 2.74 0.11 0.30         Malta 6.54 0.49 3.21         Germany 391.64 0.01 3.90         Albania 45.28 0.33 14.94         Belgium 22.97 0.15 3.33         Bulgaria 0.91 0.28 0.26         United Arab Emirates 0.67 0.12 0.08         United States 2.19 0.02 0.03         Morocco 73.71 0.49 36.12         Spain 11.66 0.01 0.10         Mauritius 37.17 0.07 2.77         Ireland 0.97 0.38 0.37
BG - FTD - Team Daniel	48,036.58	0.03	1,627.48
Poland 3,783.94 0.15 548.67         United States 34,575.62 0.01 513.02         Uruguay 1,002.95 0.11 114.51         Spain 4,463.08 0.01 40.17         Italy 103.87 0.02 1.87         Canada 41.88 0.00 0.08         Zambia 0.40 0.39 0.15         Ecuador 711.68 0.19 133.58         Panama 943.75 0.10 95.46         Colombia 181.23 0.00 0.54         Costa Rica 554.04 0.06 34.67         Honduras 184.96 0.14 26.33         Mauritius 76.87 0.07 5.73         Peru 31.20 0.00 0.06         Mexico 497.37 0.00 1.49         Belgium 1.37 0.15 0.20         Puerto Rico 6.25 0.00 0.02         Guatemala 207.59 0.14 29.11         Bahamas, The 43.85 0.22 9.62         Romania 0.76 0.01 0.01         France 1.05 0.02 0.02         Turks and Caicos Islands 5.95 0.20 1.19         Nicaragua 101.83 0.21 21.07         Venezuela, RB 51.38 0.06 2.86         Ireland 9.30 0.41 3.81         Portugal 95.05 0.09 8.56         Dominican Republic 135.99 0.07 9.79         Netherlands 37.10 0.05 1.85         Germany 13.40 0.01 0.13         United Kingdom 27.68 0.01 0.24         Australia 0.44 0.04 0.02         Brazil 0.27 0.01 0.00         Bolivia 41.61 0.14 5.93         Antigua and Barbuda 0.03 0.27 0.01         El Salvador 30.84 0.11 3.39         Trinidad and Tobago 1.35 0.12 0.17         Morocco 2.16 0.49 1.06         Paraguay 0.53 0.04 0.02         Bulgaria 18.65 0.28 5.24         Qatar 49.33 0.14 6.81
BG - FTD - Team Lucas	28,740.54	0.07	2,147.03
Mauritius 845.49 0.07 62.99         Germany 2,669.10 0.01 26.14         Italy 656.94 0.02 11.70         South Africa 4,370.72 0.17 748.90         United Kingdom 8,013.14 0.01 68.11         Cyprus 162.25 0.08 12.17         Belgium 940.93 0.14 136.43         Malaysia 73.33 0.05 4.00         Ireland 338.98 0.40 134.05         Romania 2,790.23 0.01 27.90         Taiwan, China 1.59 0.09 0.15         Netherlands 24.12 0.05 1.21         United Arab Emirates 4,130.30 0.12 508.03         Nigeria 408.14 0.10 42.25         Portugal 977.35 0.09 88.54         Canada 11.38 0.00 0.02         Turks and Caicos Islands 58.90 0.20 11.78         Mexico 55.65 0.00 0.17         Norway 16.29 0.01 0.08         Bahamas, The 294.41 0.22 64.59         Serbia 115.11 0.32 37.30         Spain 777.45 0.01 7.00         Antigua and Barbuda 1.42 0.27 0.38         Ghana 294.05 0.23 68.61         Poland 86.17 0.15 12.49         United States 194.72 0.02 2.94         Namibia 4.42 0.03 0.11         Dominica 0.12 0.21 0.03         Malta 59.08 0.49 29.01         Switzerland 42.07 0.10 4.00         Zambia 25.43 0.36 9.15         Bermuda 49.15 0.02 1.08         Sweden 4.45 0.11 0.49         Costa Rica 0.74 0.04 0.03         Austria 18.71 0.11 2.06         France 76.87 0.02 1.38         Czech Republic 24.94 0.06 1.60         Finland 0.37 0.30 0.11         Venezuela, RB 3.10 0.08 0.24         Albania 3.51 0.33 1.16         Morocco 4.60 0.49 2.25         Zimbabwe 8.90 0.44 3.87         Philippines 0.81 0.17 0.14         Rwanda 0.72 0.23 0.16         Croatia 16.12 0.32 5.16         Hungary 18.30 0.05 0.91         Saudi Arabia 22.13 0.11 2.37         Ecuador 0.41 0.18 0.07         Cameroon 2.15 0.32 0.69         Brazil 0.30 0.01 0.00         Sint Maarten (Dutch part) 3.74 0.10 0.36         Pakistan 15.48 0.03 0.46         Korea, Rep. 17.02 0.02 0.26         St. Kitts and Nevis 7.55 0.21 1.57         Mozambique 1.19 0.32 0.39
BG - FTD - Team Jaime	22,789.93	0.03	583.95
United States 15,029.54 0.01 223.15         Spain 5,056.94 0.01 45.51         Poland 1,076.26 0.15 156.06         Canada 0.58 0.00 0.00         Italy 44.42 0.02 0.80         Uruguay 273.48 0.11 28.98         Dominican Republic 16.78 0.08 1.38         Panama 233.92 0.10 23.63         Ecuador 218.29 0.18 39.66         Chile 25.44 0.01 0.15         Colombia 15.22 0.00 0.05         Costa Rica 161.88 0.07 10.56         Mexico 224.61 0.00 0.67         Nicaragua 42.77 0.21 8.79         Guatemala 138.48 0.13 18.63         Peru 9.36 0.00 0.02         Portugal 1.45 0.09 0.13         El Salvador 30.34 0.21 6.50         Turks and Caicos Islands 2.04 0.20 0.41         Australia 0.30 0.04 0.01         Kazakhstan 5.76 1.09 6.29         Germany 79.34 0.01 0.79         New Zealand 0.36 0.03 0.01         Paraguay 28.01 0.04 1.23         Honduras 29.28 0.13 3.88         Venezuela, RB 16.80 0.06 0.95         Guyana 27.74 0.20 5.55         Bulgaria 0.34 0.36 0.12         Ireland 0.02 0.38 0.01         Netherlands 0.07 0.05 0.00         St. Vincent and the Grenadines 0.12 0.21 0.02
BG - Retention - [IT]	10,581.70	0.02	247.77
Italy 8,535.95 0.02 150.63         Poland 201.60 0.15 29.23         Spain 140.51 0.01 1.26         United States 1,095.52 0.02 16.43         Germany 145.52 0.01 1.64         Uruguay 4.32 0.12 0.51         Belgium 90.46 0.15 13.12         Honduras 67.85 0.14 9.50         Mauritius 38.23 0.07 2.85         Togo 1.75 0.23 0.39         El Salvador 17.84 0.11 1.96         Romania 78.31 0.01 0.78         Canada 9.81 0.00 0.02         France 21.87 0.02 0.41         Cyprus 8.04 0.08 0.60         Senegal 35.57 0.20 7.11         Bangladesh 5.89 0.01 0.06         Albania 9.88 0.33 3.26         Cote d'Ivoire 4.17 0.35 1.44         Switzerland 26.64 0.05 1.32         United Kingdom 29.79 0.01 0.25         Austria 0.17 0.11 0.02         Mali 4.03 0.35 1.41         Congo, Dem. Rep. 7.87 0.45 3.54         Guatemala 0.14 0.11 0.02
CIS EN BG - Boris Consultation team	13,266.36	0.09	1,220.89
South Africa 3,393.51 0.17 564.29         United Arab Emirates 1,790.63 0.12 220.25         United Kingdom 855.69 0.01 7.27         Romania 1,559.11 0.01 15.59         Mauritius 2,498.07 0.07 186.11         Belgium 189.11 0.15 27.42         Germany 564.10 0.01 5.50         Spain 52.45 0.01 0.47         France 30.75 0.02 0.57         Canada 3.53 0.00 0.01         Qatar 23.30 0.14 3.22         Portugal 307.98 0.09 27.97         Bahamas, The 96.41 0.22 21.15         Netherlands 16.25 0.05 0.81         St. Vincent and the Grenadines 22.23 0.21 4.62         Antigua and Barbuda 24.19 0.27 6.48         United States 44.81 0.02 0.67         Ecuador 0.02 0.17 0.00         Uruguay 0.03 0.12 0.00         Nigeria 97.34 0.11 10.53         Mexico 1,148.47 0.00 3.45         Turks and Caicos Islands 16.47 0.20 3.29         Ireland 103.92 0.39 40.47         Saudi Arabia 8.47 0.11 0.91         Poland 22.86 0.15 3.31         Cayman Islands 1.92 0.17 0.33         Serbia 16.80 0.33 5.54         Italy 78.99 0.02 1.28         Malta 27.69 0.54 14.84         Cyprus 49.88 0.08 3.74         Dominica 6.47 0.21 1.33         Sint Maarten (Dutch part) 0.23 0.10 0.02         Australia 16.28 0.04 0.64         Singapore 14.61 0.01 0.18         Albania 12.07 0.33 3.98         Korea, Rep. 10.76 0.02 0.16         Slovenia 1.38 0.39 0.53         Bulgaria 2.19 0.36 0.80         Trinidad and Tobago 10.64 0.12 1.32         Oman 11.09 0.13 1.44         Turkey 0.71 0.17 0.12         British Virgin Islands 27.68 0.21 5.67         Gabon 16.98 0.34 5.79         Ghana 33.20 0.21 6.95         St. Kitts and Nevis 14.98 0.21 3.12         Guyana 8.99 0.17 1.48         Greece 0.00 0.06 0.00         Zimbabwe 1.74 0.44 0.75         Switzerland 11.70 0.10 1.11         Rwanda 8.40 0.24 2.02         Cameroon 5.45 0.32 1.74         Venezuela, RB 0.62 0.02 0.01         Kenya 0.40 0.15 0.06         Croatia 4.84 0.32 1.55
BG - Retention - [EN]	13,523.08	0.07	980.49
Mauritius 579.68 0.07 43.19         Romania 709.01 0.01 7.09         South Africa 1,573.84 0.17 271.08         Ireland 86.15 0.40 34.16         Ghana 368.14 0.25 91.51         Belgium 508.83 0.14 73.77         United Kingdom 4,717.91 0.01 39.82         Germany 1,046.23 0.01 10.38         Spain 729.15 0.01 6.56         United Arab Emirates 658.83 0.12 81.04         Australia 0.17 0.04 0.01         Malta 77.41 0.52 40.60         Montenegro 1.34 0.35 0.47         United States 236.47 0.01 3.54         Cyprus 62.75 0.08 4.71         Italy 434.01 0.02 6.85         Antigua and Barbuda 117.23 0.27 31.42         Serbia 52.12 0.33 17.20         Bahamas, The 392.59 0.22 86.13         Portugal 333.09 0.09 29.98         Philippines 53.92 0.18 9.52         Canada 74.52 0.00 0.13         Namibia 103.92 0.04 3.91         Dominica 2.38 0.21 0.49         Turks and Caicos Islands 87.02 0.20 17.40         Turkey 3.87 0.19 0.74         Israel 15.33 0.03 0.41         Cameroon 35.50 0.32 11.33         Bulgaria 0.36 0.36 0.13         Cayman Islands 37.52 0.17 6.38         Nigeria 84.13 0.10 8.40         Costa Rica 0.91 0.07 0.06         Switzerland 42.83 0.10 4.07         India 23.50 0.01 0.32         Norway 4.99 0.01 0.02         Taiwan, China 8.63 0.09 0.79         Hungary 0.16 0.05 0.01         Qatar 19.40 0.14 2.68         Kenya 28.02 0.15 4.06         Poland 9.55 0.15 1.38         Saudi Arabia 4.80 0.11 0.52         Gambia, The 34.54 0.37 12.62         France 16.00 0.02 0.29         Netherlands 5.06 0.05 0.25         Albania 0.98 0.33 0.32         Guyana 0.80 0.17 0.13         Korea, Rep. 51.92 0.02 0.78         Mexico 12.42 0.00 0.04         Trinidad and Tobago 9.26 0.12 1.15         Finland 22.52 0.30 6.75         Sweden 0.50 0.11 0.05         Anguilla 7.79 0.19 1.45         Slovak Republic 10.68 0.06 0.60         St. Vincent and the Grenadines 0.21 0.21 0.04         Denmark 13.45 0.02 0.20         Angola 10.76 0.33 3.55
BG Branch	96.19	0.03	2.70
Romania 0.09 0.01 0.00         Italy 14.60 0.02 0.25         Germany 6.65 0.01 0.06         United States 41.88 0.02 0.63         United Kingdom 23.34 0.01 0.20         Canada 0.15 0.00 0.00         Ireland 0.07 0.38 0.03         South Africa 1.06 0.16 0.16         Spain 5.21 0.15 0.77         United Arab Emirates 0.26 0.12 0.03         Uruguay 1.13 0.13 0.14         Poland 0.27 0.15 0.04         Malta 0.08 0.55 0.04         Ghana 0.43 0.36 0.15         Turks and Caicos Islands 0.97 0.20 0.19
BG FTD ALL	1,546.98	0.03	42.89
South Africa 14.07 0.17 2.45         United Kingdom 72.74 0.01 0.62         Mauritius 14.64 0.07 1.09         United States 931.68 0.01 13.97         Ecuador 7.20 0.18 1.30         Spain 77.90 0.01 0.70         Panama 5.51 0.10 0.55         Uruguay 1.54 0.12 0.18         Poland 60.30 0.15 8.74         Italy 86.17 0.02 1.42         Nicaragua 5.59 0.22 1.24         Australia 0.15 0.04 0.01         Germany 74.99 0.01 0.69         Belgium 0.28 0.15 0.04         Romania 15.16 0.01 0.15         France 2.05 0.02 0.04         United Arab Emirates 24.50 0.12 3.01         Zimbabwe 12.18 0.42 5.11         Costa Rica 0.84 0.05 0.04         Canada 0.07 0.00 0.00         Colombia 6.89 0.00 0.02         Chile 74.16 0.01 0.44         Peru 52.36 0.00 0.10         Philippines 6.02 0.16 0.96
BG - Retention - [ES]	15,408.25	0.03	385.59
Spain 1,432.96 0.01 12.90         Poland 855.30 0.15 124.02         United States 12,568.85 0.01 186.78         Colombia 77.04 0.00 0.23         Uruguay 75.36 0.13 9.46         Bulgaria 0.59 0.36 0.22         Ecuador 56.41 0.17 9.48         Costa Rica 116.71 0.05 6.01         Guatemala 26.51 0.13 3.36         El Salvador 79.42 0.19 14.75         Germany 0.56 0.01 0.01         Australia 18.54 0.04 0.74         Dominican Republic 5.48 0.08 0.45         Mexico 18.32 0.00 0.05         Portugal 33.33 0.09 3.00         Honduras 3.28 0.14 0.46         United Kingdom 1.39 0.01 0.01         Malta 24.52 0.55 13.42         Canada 0.12 0.00 0.00         Turks and Caicos Islands 0.05 0.20 0.01         Italy 13.52 0.02 0.24
BG - Retention - All	211.84	0.04	8.13
Italy 0.32 0.02 0.01         Poland 21.21 0.15 3.08         United States 169.83 0.02 2.55         Egypt, Arab Rep. 16.50 0.11 1.81         Canada 0.07 0.00 0.00         Cayman Islands 0.08 0.17 0.01         South Africa 3.83 0.18 0.67