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Business Units	Duration	Average Cost	Total Cost
BG - FTD - Team Andrew	32,316.31	0.08	2,534.38
United Kingdom 11,136.45 0.01 94.66         United Arab Emirates 2,146.76 0.12 264.05         Spain 1,826.56 0.01 16.44         Belgium 712.92 0.14 103.37         Cyprus 150.17 0.07 11.26         Germany 2,652.37 0.01 25.97         Switzerland 11.25 0.12 1.31         Somalia 3.90 0.36 1.41         Ireland 389.74 0.40 156.26         Portugal 62.55 0.09 5.63         South Africa 7,242.36 0.17 1,225.62         Australia 13.29 0.05 0.60         Romania 1,670.13 0.01 16.70         Bahamas, The 989.23 0.22 217.04         Antigua and Barbuda 277.48 0.27 74.33         Turks and Caicos Islands 171.59 0.20 34.32         Poland 132.92 0.15 19.27         Italy 689.62 0.02 12.23         France 28.50 0.02 0.53         Cayman Islands 143.98 0.17 24.48         Brazil 36.55 0.01 0.24         Dominica 4.71 0.21 0.96         Mauritius 487.59 0.07 36.33         Hungary 2.24 0.05 0.11         Costa Rica 0.74 0.04 0.03         Canada 95.65 0.00 0.17         United States 347.97 0.01 5.22         Malta 62.60 0.52 32.37         Cameroon 50.05 0.32 15.97         Serbia 140.66 0.33 46.42         Mexico 2.37 0.00 0.01         Saudi Arabia 106.09 0.11 11.15         Norway 18.97 0.01 0.09         Bermuda 0.73 0.02 0.02         British Virgin Islands 0.63 0.21 0.13         Finland 16.24 0.29 4.71         Bulgaria 0.85 0.36 0.31         Nigeria 119.08 0.10 12.43         Jamaica 31.67 0.19 5.95         Sweden 24.18 0.11 2.66         Uruguay 2.96 0.12 0.35         Taiwan, China 10.31 0.09 0.95         Zimbabwe 25.21 0.38 9.59         Qatar 26.37 0.14 3.64         St. Kitts and Nevis 22.03 0.21 4.58         Singapore 0.76 0.01 0.01         Greece 8.32 0.06 0.50         Ghana 32.74 0.24 7.90         Gabon 2.49 0.33 0.81         Philippines 11.76 0.16 1.93         Guatemala 0.68 0.16 0.11         Sint Maarten (Dutch part) 1.29 0.10 0.12         Ecuador 0.43 0.24 0.10         Denmark 43.92 0.02 0.66         Slovenia 20.74 0.39 8.00         Austria 0.28 0.11 0.03         Netherlands 2.17 0.05 0.11         Pakistan 31.21 0.04 1.11         Albania 1.69 0.33 0.56         Malaysia 33.32 0.05 1.82         Barbados 3.24 0.21 0.66         Lithuania 33.10 0.31 10.10
BG - FTD - Team Daniel	40,118.18	0.04	1,523.12
United States 25,904.80 0.01 385.85         Spain 5,130.17 0.01 46.17         Poland 4,238.13 0.15 614.53         Uruguay 2,153.29 0.11 243.19         Colombia 128.00 0.00 0.38         Argentina 1.54 0.12 0.18         Canada 8.85 0.00 0.02         Panama 685.72 0.10 68.43         Ecuador 467.57 0.18 82.48         Portugal 28.76 0.09 2.59         Guatemala 161.81 0.14 22.20         Venezuela, RB 35.77 0.07 2.60         Italy 93.39 0.02 1.68         Mexico 283.88 0.00 0.85         Australia 116.32 0.04 4.54         Costa Rica 177.18 0.05 9.25         Romania 88.80 0.01 0.89         Peru 41.56 0.00 0.08         El Salvador 77.69 0.11 8.76         Dominican Republic 36.10 0.05 1.80         Ireland 3.59 0.41 1.47         France 1.62 0.02 0.03         Hungary 52.19 0.05 2.61         Honduras 84.78 0.15 12.41         Nicaragua 8.10 0.25 2.05         Germany 35.20 0.01 0.32         Brazil 0.21 0.01 0.00         Puerto Rico 2.87 0.00 0.01         Bulgaria 7.62 0.32 2.40         Mauritius 52.25 0.07 3.89         Belgium 9.04 0.15 1.31         Chile 0.67 0.01 0.00         Belize 0.74 0.19 0.14
BG - FTD - Team Antonello	45,532.98	0.02	876.59
Italy 44,859.86 0.02 798.65         Portugal 0.71 0.09 0.06         Germany 18.76 0.01 0.17         Belgium 16.75 0.15 2.43         Brazil 1.05 0.01 0.01         France 139.22 0.02 2.61         Luxembourg 19.39 0.17 3.30         Canada 12.14 0.00 0.02         Sweden 0.21 0.11 0.02         United States 20.93 0.02 0.31         Spain 42.26 0.01 0.38         Bulgaria 2.26 0.34 0.76         United Kingdom 3.50 0.01 0.03         Albania 85.39 0.33 28.18         Romania 138.21 0.01 1.38         Lithuania 0.21 0.31 0.07         Czech Republic 0.15 0.06 0.01         Hungary 0.19 0.05 0.01         Ireland 4.51 0.41 1.85         Switzerland 44.48 0.09 4.18         Nigeria 0.33 0.12 0.04         Morocco 8.84 0.49 4.33         Togo 71.02 0.25 18.02         Saudi Arabia 1.24 0.11 0.13         Serbia 21.97 0.33 7.25         Poland 1.24 0.15 0.18         Sri Lanka 6.41 0.12 0.76         United Arab Emirates 11.77 0.12 1.45
BG - Retention - [IT]	12,473.71	0.02	287.22
Italy 9,688.20 0.02 172.37         Poland 270.87 0.15 39.28         United States 1,806.06 0.01 27.08         Spain 274.32 0.01 2.47         Togo 31.91 0.28 8.98         Mexico 0.22 0.00 0.00         Uruguay 56.09 0.13 7.04         Switzerland 10.95 0.10 1.04         Romania 85.11 0.01 0.85         Puerto Rico 18.29 0.00 0.05         Portugal 8.58 0.09 0.77         Senegal 1.76 0.20 0.35         Mali 11.86 0.35 4.15         Germany 20.02 0.01 0.20         Cyprus 13.56 0.08 1.02         India 4.07 0.01 0.05         France 31.60 0.02 0.59         El Salvador 25.39 0.11 2.79         Guinea 2.45 0.35 0.85         Panama 5.66 0.10 0.57         Albania 29.42 0.33 9.71         Belgium 27.20 0.15 3.94         Cameroon 1.02 0.30 0.31         Nicaragua 0.04 0.20 0.01         Ethiopia 3.47 0.20 0.69         Costa Rica 45.57 0.05 2.05
BG - Retention - [EN]	10,831.05	0.08	907.03
Saudi Arabia 88.03 0.11 9.51         Romania 705.40 0.01 7.05         Italy 168.81 0.02 2.93         United Kingdom 3,616.15 0.01 30.74         Ghana 60.93 0.27 16.20         South Africa 1,804.99 0.17 302.14         Germany 921.80 0.01 9.06         Mauritius 451.48 0.07 33.63         Belgium 162.48 0.15 23.56         Spain 364.07 0.01 3.28         Cyprus 6.44 0.08 0.48         Bahamas, The 337.43 0.22 74.03         Namibia 9.29 0.03 0.23         Malta 83.72 0.53 44.08         Cayman Islands 15.06 0.17 2.56         United States 285.19 0.02 4.28         Ireland 265.67 0.39 103.94         Antigua and Barbuda 194.93 0.27 52.24         Cameroon 128.00 0.32 40.73         Korea, Rep. 2.42 0.02 0.04         Lithuania 0.05 0.31 0.02         Portugal 132.58 0.09 11.93         United Arab Emirates 574.97 0.12 70.72         Jamaica 0.40 0.19 0.08         Turks and Caicos Islands 28.02 0.20 5.60         Poland 32.91 0.15 4.77         Bulgaria 0.78 0.36 0.28         Hungary 4.46 0.05 0.22         Netherlands 22.14 0.05 1.11         Serbia 4.11 0.33 1.36         Angola 67.98 0.33 22.43         Dominica 26.50 0.21 5.43         Nigeria 56.71 0.11 6.17         St. Vincent and the Grenadines 6.69 0.21 1.39         Sint Maarten (Dutch part) 18.66 0.10 1.79         Kenya 1.60 0.15 0.23         Philippines 30.09 0.18 5.31         Switzerland 44.62 0.10 4.24         Canada 77.30 0.00 0.14         Denmark 15.81 0.02 0.24         Oman 3.29 0.13 0.43         Croatia 3.10 0.32 0.99         St. Kitts and Nevis 6.01 0.24 1.43
BG - FTD - Team Jaime	28,213.89	0.03	927.46
Poland 1,542.20 0.15 223.62         Spain 6,358.23 0.01 57.22         United States 16,451.56 0.01 244.78         Uruguay 1,626.06 0.11 185.16         Germany 46.31 0.01 0.46         Guatemala 252.76 0.13 32.86         Dominican Republic 96.31 0.08 7.90         Mexico 252.34 0.00 0.76         Panama 341.50 0.10 34.12         Ecuador 416.75 0.18 73.98         Colombia 190.35 0.00 0.57         Honduras 91.32 0.14 13.02         Nicaragua 75.89 0.23 17.65         Switzerland 1.55 0.05 0.08         Costa Rica 162.37 0.05 7.98         Italy 23.57 0.02 0.42         New Zealand 0.04 0.03 0.00         Australia 63.72 0.04 2.51         Turks and Caicos Islands 6.19 0.20 1.24         Netherlands 0.16 0.05 0.01         Venezuela, RB 133.60 0.06 8.44         Peru 38.24 0.00 0.08         Argentina 14.76 0.12 1.71         Portugal 0.14 0.09 0.01         Bulgaria 0.74 0.30 0.22         Canada 13.49 0.00 0.02         El Salvador 2.41 0.11 0.27         Kazakhstan 11.33 1.09 12.37
BG - Retention - [ES]	12,001.17	0.03	336.49
Spain 1,136.47 0.01 10.23         United States 9,352.24 0.01 139.72         Poland 942.80 0.15 136.71         Australia 13.86 0.04 0.58         Uruguay 164.09 0.12 19.24         Ecuador 87.95 0.18 15.61         Colombia 110.77 0.00 0.33         Honduras 11.91 0.14 1.67         Guatemala 17.99 0.15 2.68         Germany 90.41 0.01 0.90         Malta 10.44 0.55 5.72         Mexico 15.47 0.00 0.05         Venezuela, RB 39.93 0.07 2.73         Portugal 0.76 0.09 0.07         Costa Rica 6.09 0.05 0.27
BG - FTD - Team Lucas	21,732.96	0.09	1,935.14
United Arab Emirates 3,073.57 0.12 378.05         Belgium 668.01 0.15 96.86         United Kingdom 4,256.78 0.01 36.18         South Africa 6,230.49 0.16 1,023.27         United States 158.17 0.02 2.38         Germany 2,206.33 0.01 21.64         Spain 779.99 0.01 7.02         Italy 486.44 0.02 8.68         Romania 1,720.04 0.01 17.20         Ireland 37.84 0.39 14.62         Serbia 102.12 0.33 33.70         Turks and Caicos Islands 98.84 0.20 19.77         Malta 60.76 0.52 31.55         France 21.80 0.02 0.41         Bahamas, The 270.46 0.22 59.34         Antigua and Barbuda 101.58 0.27 27.22         Sweden 0.98 0.11 0.11         Mauritius 299.38 0.07 22.30         Saudi Arabia 42.35 0.10 4.24         Cyprus 171.01 0.08 12.83         Canada 73.58 0.00 0.13         Cayman Islands 15.61 0.17 2.65         Netherlands 77.76 0.05 3.89         Portugal 225.02 0.09 20.25         Switzerland 6.18 0.10 0.59         St. Kitts and Nevis 25.94 0.21 5.40         Brazil 0.12 0.01 0.00         Poland 119.60 0.15 17.34         Nigeria 13.81 0.10 1.40         Namibia 56.25 0.03 1.41         Uruguay 0.16 0.12 0.02         Slovenia 15.10 0.39 5.82         Georgia 2.09 0.23 0.48         Qatar 34.67 0.14 4.78         Ghana 77.12 0.23 17.55         Taiwan, China 1.60 0.09 0.15         British Virgin Islands 42.99 0.21 8.81         Mexico 13.78 0.00 0.04         Curacao 23.03 0.14 3.29         Australia 2.88 0.04 0.11         Croatia 24.26 0.32 7.76         Rwanda 1.30 0.24 0.31         Dominica 17.40 0.21 3.57         Czech Republic 19.76 0.06 1.26         Austria 18.18 0.11 2.00         Singapore 1.18 0.01 0.01         Norway 2.46 0.01 0.01         Malaysia 6.89 0.05 0.38         Lithuania 27.24 0.31 8.31         Albania 0.07 0.33 0.02
CIS EN BG - Boris Consultation team	15,703.46	0.11	1,790.09
Romania 776.97 0.01 7.77         Belgium 163.00 0.15 23.64         South Africa 6,173.43 0.16 1,016.56         Malta 83.25 0.51 42.56         United Kingdom 1,237.45 0.01 10.52         Mauritius 1,932.20 0.07 143.95         Germany 839.71 0.01 8.15         United Arab Emirates 2,207.60 0.12 271.53         United States 149.03 0.02 2.24         Portugal 22.77 0.10 2.35         Ireland 44.43 0.39 17.50         Italy 257.37 0.02 4.45         Cyprus 167.01 0.08 12.53         Nigeria 33.55 0.10 3.33         Spain 587.49 0.01 5.29         Qatar 1.27 0.14 0.17         Serbia 145.85 0.33 48.13         France 9.01 0.02 0.17         Ghana 62.79 0.28 17.75         Saudi Arabia 41.29 0.11 4.57         Turks and Caicos Islands 156.91 0.20 31.38         Bahrain 1.55 0.10 0.16         Norway 21.69 0.01 0.11         Bahamas, The 306.88 0.22 67.33         Poland 56.24 0.15 8.15         Denmark 23.80 0.02 0.36         Greece 15.63 0.06 0.94         Cameroon 39.86 0.32 12.76         Cayman Islands 1.10 0.17 0.19         Uruguay 7.65 0.12 0.95         Mexico 1.49 0.00 0.00         Lithuania 0.71 0.31 0.22         Canada 5.72 0.00 0.01         Rwanda 2.48 0.24 0.59         Brazil 1.11 0.01 0.01         Dominica 0.94 0.21 0.19         Argentina 0.93 0.12 0.11         Luxembourg 12.39 0.17 2.11         Panama 0.82 0.10 0.08         Georgia 7.45 0.23 1.71         Antigua and Barbuda 1.47 0.27 0.39         St. Kitts and Nevis 8.77 0.21 1.82         Sweden 9.08 0.11 1.00         Taiwan, China 1.13 0.09 0.10         Hungary 9.23 0.05 0.46         Czech Republic 20.46 0.06 1.31         Croatia 7.03 0.32 2.25         Netherlands 1.57 0.05 0.08         Albania 14.73 0.33 4.86         Guatemala 0.85 0.15 0.13         Zimbabwe 15.33 0.44 6.67         Sint Maarten (Dutch part) 1.32 0.10 0.13         Namibia 11.08 0.03 0.28         St. Vincent and the Grenadines 0.08 0.21 0.02         Ecuador 0.54 0.17 0.09
BG Branch	218.70	0.02	5.08
United States 98.92 0.01 1.48         Italy 48.96 0.02 0.88         South Africa 0.55 0.18 0.10         Cyprus 0.37 0.08 0.03         Panama 0.82 0.10 0.08         France 40.97 0.02 0.77         Germany 0.71 0.01 0.01         Thailand 5.26 0.05 0.28         Spain 1.96 0.01 0.02         Romania 2.84 0.01 0.03         Ecuador 5.69 0.21 1.19         United Kingdom 11.03 0.01 0.09         Bahamas, The 0.45 0.22 0.10         United Arab Emirates 0.08 0.12 0.01         Belgium 0.09 0.15 0.01
BG FTD ALL	2,480.43	0.06	140.66
United States 1,129.62 0.01 16.23         South Africa 309.79 0.17 51.46         Spain 131.14 0.01 1.18         Uruguay 100.87 0.12 12.61         Germany 131.87 0.01 1.32         United Kingdom 126.58 0.01 1.08         Italy 129.99 0.02 2.34         Canada 11.83 0.00 0.02         Cyprus 24.89 0.08 1.87         Panama 119.48 0.10 11.97         Mauritius 13.58 0.07 1.01         Poland 164.01 0.15 23.78         United Arab Emirates 24.65 0.12 3.03         Serbia 0.32 0.33 0.11         Belgium 2.31 0.15 0.34         Romania 1.06 0.01 0.01         Ecuador 19.04 0.20 3.81         Philippines 1.22 0.18 0.22         Taiwan, China 0.11 0.09 0.01         Bahamas, The 36.25 0.22 7.95         Ireland 0.04 0.38 0.02         Cayman Islands 1.78 0.17 0.30
BG - Retention - All	94.04	0.05	4.55
United States 60.72 0.02 0.91         Italy 0.21 0.01 0.00         United Kingdom 0.03 0.01 0.00         Egypt, Arab Rep. 33.03 0.11 3.63         United Arab Emirates 0.04 0.12 0.01