BACK

Business Units	Duration	Average Cost	Total Cost
BG - FTD - Team Daniel	52,101.75	0.03	1,408.47
United States 33,564.74 0.00 146.65         Poland 2,722.60 0.15 394.78         Spain 7,033.22 0.01 49.23         Mexico 844.02 0.00 2.53         Italy 139.47 0.02 2.51         Dominican Republic 1,073.78 0.08 83.84         Brazil 96.81 0.01 0.63         Sweden 18.14 0.11 2.00         Malta 0.79 0.49 0.39         Colombia 314.58 0.00 0.94         Australia 111.93 0.04 4.39         Guatemala 3,110.17 0.12 380.44         Uruguay 201.62 0.12 23.56         Germany 143.57 0.01 1.44         Argentina 156.92 0.11 16.85         Mali 33.09 0.35 11.58         Chile 184.67 0.01 1.11         Honduras 376.93 0.14 52.90         Ecuador 406.80 0.19 75.54         Costa Rica 385.09 0.05 19.55         Panama 143.95 0.10 14.17         United Kingdom 27.57 0.01 0.15         Portugal 274.65 0.09 24.72         El Salvador 23.78 0.09 2.23         Turks and Caicos Islands 3.73 0.20 0.75         United Arab Emirates 2.97 0.12 0.37         Paraguay 1.63 0.04 0.07         Belgium 0.10 0.09 0.01         Nicaragua 211.26 0.26 54.40         Romania 103.92 0.00 0.42         Switzerland 2.89 0.09 0.26         Russian Federation 27.42 0.17 4.66         Canada 67.97 0.00 0.12         Bulgaria 0.62 0.30 0.18         Japan 13.24 0.03 0.42         Bahamas, The 89.48 0.20 17.54         Venezuela, RB 92.43 0.06 5.22         Sri Lanka 0.21 0.12 0.03         Bolivia 0.51 0.14 0.07         France 5.84 0.02 0.10         Denmark 15.85 0.02 0.24         Antigua and Barbuda 35.94 0.27 9.63         Hungary 7.84 0.05 0.39         St. Kitts and Nevis 0.46 0.21 0.09         Netherlands 27.01 0.05 1.35         India 1.53 0.01 0.02
BG - FTD - Team Andrew	26,894.57	0.09	2,483.74
Germany 3,690.03 0.01 36.90         South Africa 4,086.14 0.17 680.77         United Kingdom 4,368.16 0.01 25.22         Australia 81.56 0.04 3.21         Belgium 369.18 0.12 44.35         Bulgaria 6.69 0.28 1.88         Spain 795.85 0.01 5.57         Mauritius 743.62 0.07 55.40         Korea, Rep. 310.57 0.02 4.66         Namibia 149.05 0.03 4.70         Italy 1,781.78 0.02 31.96         Serbia 466.14 0.33 153.83         Taiwan, China 20.79 0.09 1.91         Qatar 188.87 0.14 26.06         Cyprus 590.36 0.08 44.28         Singapore 57.90 0.01 0.49         Romania 1,282.47 0.00 5.13         Malta 554.36 0.51 281.53         France 503.62 0.02 8.97         Antigua and Barbuda 791.12 0.27 211.55         United States 771.98 0.00 3.29         Bahamas, The 1,521.03 0.20 298.12         Nigeria 102.53 0.09 9.67         Curacao 13.17 0.14 1.88         Turks and Caicos Islands 350.33 0.20 70.07         Portugal 653.85 0.09 58.85         Kenya 21.18 0.15 3.07         Dominica 154.86 0.21 31.75         Japan 1.62 0.03 0.05         St. Vincent and the Grenadines 134.51 0.21 27.98         Saudi Arabia 22.62 0.10 2.29         Canada 30.52 0.00 0.05         British Virgin Islands 44.42 0.21 9.11         Argentina 1.34 0.07 0.10         Cayman Islands 705.77 0.17 119.98         Sweden 49.57 0.11 5.45         Costa Rica 0.71 0.07 0.05         Poland 201.38 0.15 29.20         Czech Republic 8.90 0.06 0.57         Venezuela, RB 36.00 0.07 2.42         Ireland 94.21 0.05 4.72         Rwanda 31.09 0.24 7.44         Netherlands 109.99 0.05 5.50         Austria 55.78 0.11 6.14         Nepal 20.18 0.16 3.24         Georgia 0.41 0.23 0.10         Switzerland 75.34 0.06 4.54         Guadeloupe 0.34 0.11 0.04         Panama 1.19 0.10 0.12         St. Kitts and Nevis 74.66 0.21 15.55         Montenegro 62.23 0.32 19.91         Albania 62.65 0.33 20.67         Bermuda 1.22 0.02 0.03         Pakistan 5.52 0.04 0.20         Reunion 3.10 0.25 0.78         Slovak Republic 3.12 0.06 0.17         Martinique 0.56 0.17 0.09         Croatia 91.44 0.32 29.26         Dominican Republic 79.71 0.08 6.51         Guatemala 8.48 0.12 1.04         Mexico 8.67 0.00 0.03         Ecuador 1.56 0.18 0.28         St. Lucia 3.05 0.21 0.64         United Arab Emirates 139.14 0.12 17.11         Greece 33.69 0.06 2.02         Ghana 77.03 0.18 13.78         Slovenia 0.83 0.39 0.32         Moldova 0.48 0.22 0.10         Uzbekistan 19.25 0.08 1.55         Angola 4.87 0.33 1.61         Azerbaijan 23.25 0.24 5.65         Oman 25.94 0.13 3.37         Sri Lanka 2.26 0.12 0.27         Bahrain 1.46 0.10 0.15         China 29.38 0.13 3.81         Tajikistan 0.18 0.16 0.03         Brazil 0.80 0.01 0.01         Denmark 6.10 0.02 0.09         Trinidad and Tobago 29.90 0.12 3.71         India 26.53 0.01 0.36         Bolivia 1.52 0.14 0.22         Latvia 0.08 0.26 0.02         Bangladesh 12.17 0.01 0.12         Senegal 0.69 0.20 0.14
BG - FTD - Team Elisa	28,982.20	0.02	532.01
Italy 28,418.36 0.02 508.54         France 64.22 0.02 1.14         Switzerland 8.80 0.10 0.84         Germany 110.04 0.01 1.10         Belgium 14.42 0.04 0.62         Venezuela, RB 25.33 0.07 1.71         Argentina 21.86 0.12 2.54         United States 22.39 0.00 0.06         Romania 113.75 0.00 0.45         Albania 4.14 0.33 1.36         Portugal 0.39 0.09 0.04         Bulgaria 0.54 0.30 0.16         Saudi Arabia 1.52 0.11 0.16         Spain 21.13 0.01 0.15         Netherlands 0.06 0.05 0.00         Mauritius 1.39 0.07 0.10         Morocco 5.22 0.49 2.56         Sweden 2.71 0.11 0.30         United Kingdom 80.46 0.01 0.44         Uzbekistan 14.84 0.08 1.19         Turks and Caicos Islands 0.64 0.20 0.13         Canada 31.78 0.00 0.06         Malta 14.49 0.55 7.93         South Africa 3.72 0.11 0.42
BG - Retention - [IT]	10,260.37	0.02	214.69
Italy 9,789.35 0.02 176.10         Mauritius 72.94 0.07 5.43         France 45.06 0.02 0.80         Gambia, The 7.55 0.37 2.76         India 17.52 0.01 0.24         United States 20.15 0.00 0.09         Germany 65.05 0.01 0.65         Ghana 3.33 0.18 0.60         Portugal 93.31 0.09 8.40         Belgium 0.14 0.04 0.01         Albania 17.93 0.33 5.92         Kenya 1.81 0.15 0.26         Egypt, Arab Rep. 12.46 0.11 1.37         Senegal 31.98 0.20 6.40         Mali 1.82 0.35 0.64         Congo, Dem. Rep. 7.73 0.38 2.90         Tajikistan 3.04 0.17 0.52         Togo 1.91 0.23 0.43         United Kingdom 2.02 0.01 0.01         Romania 25.54 0.00 0.10         Canada 9.08 0.00 0.02         Spain 26.26 0.01 0.18         Cote d'Ivoire 2.20 0.30 0.65         Switzerland 0.39 0.10 0.04         Nigeria 1.78 0.10 0.19
BG - FTD - Team Antonello	19,961.20	0.02	410.77
Italy 19,404.53 0.02 348.80         France 71.91 0.02 1.28         Romania 94.56 0.00 0.38         Ireland 23.93 0.05 1.21         Bulgaria 6.31 0.30 1.89         Mauritius 2.19 0.07 0.16         Uruguay 0.49 0.12 0.06         Albania 53.21 0.33 17.56         Germany 112.69 0.01 1.13         Switzerland 17.73 0.05 0.90         Macedonia, FYR 13.43 0.35 4.70         Morocco 2.28 0.49 1.12         United States 21.29 0.00 0.09         Canada 0.40 0.00 0.00         Spain 23.42 0.01 0.16         Brazil 0.02 0.01 0.00         Dominican Republic 0.72 0.08 0.06         Sweden 18.63 0.11 2.05         Togo 21.25 0.29 6.06         Malta 22.97 0.50 11.59         Israel 0.52 0.03 0.01         Belgium 0.38 0.04 0.01         Lithuania 6.28 0.31 1.92         Argentina 0.34 0.12 0.04         Libya 41.71 0.23 9.59
BG - FTD - Team Lucas	33,699.27	0.08	2,563.49
Mauritius 1,591.15 0.07 118.54         South Africa 5,088.24 0.17 856.05         Germany 4,909.73 0.01 49.10         Serbia 964.78 0.33 316.91         Italy 1,720.22 0.02 30.66         United Kingdom 6,707.91 0.01 38.27         Taiwan, China 23.89 0.09 2.20         Sweden 5.93 0.11 0.65         Romania 3,354.80 0.00 13.42         Israel 0.86 0.03 0.03         Australia 37.68 0.04 1.67         Spain 887.89 0.01 6.22         Namibia 3.41 0.03 0.09         Guatemala 4.92 0.12 0.59         France 530.37 0.02 9.45         Cyprus 420.88 0.08 31.57         Poland 137.74 0.15 19.97         Norway 16.46 0.01 0.08         Malta 491.75 0.53 262.58         Morocco 0.03 0.49 0.02         United States 1,464.39 0.00 6.24         Ireland 23.81 0.05 1.18         Ghana 85.67 0.18 15.22         Antigua and Barbuda 392.67 0.27 104.90         Cayman Islands 812.16 0.17 138.07         Bahamas, The 1,066.96 0.20 209.12         Turks and Caicos Islands 203.41 0.20 40.68         Denmark 0.08 0.02 0.00         Slovak Republic 2.67 0.06 0.15         Portugal 827.06 0.09 74.44         Dominica 75.20 0.21 15.42         St. Vincent and the Grenadines 30.39 0.21 6.32         New Zealand 3.08 0.03 0.10         Switzerland 7.67 0.06 0.50         Belgium 420.87 0.05 22.33         Singapore 15.74 0.01 0.13         Greece 44.61 0.06 2.68         Albania 0.98 0.33 0.32         Canada 101.08 0.00 0.18         Netherlands 116.62 0.05 5.83         St. Kitts and Nevis 48.03 0.21 9.99         British Virgin Islands 4.48 0.21 0.92         Bosnia and Herzegovina 5.26 0.33 1.74         Ecuador 2.16 0.18 0.39         Costa Rica 7.79 0.07 0.51         Nigeria 39.79 0.11 4.39         United Arab Emirates 353.29 0.12 43.45         Austria 12.75 0.11 1.40         Croatia 156.67 0.32 50.13         Uzbekistan 6.91 0.08 0.56         Brazil 1.13 0.01 0.01         Malaysia 0.98 0.01 0.01         Qatar 11.09 0.14 1.53         Saudi Arabia 112.73 0.10 11.82         Botswana 1.17 0.20 0.23         Korea, Rep. 120.43 0.02 1.81         Bahrain 33.13 0.10 3.45         Oman 5.53 0.13 0.72         Panama 1.80 0.10 0.18         Fiji 0.24 0.22 0.05         St. Lucia 31.08 0.21 6.46         Sint Maarten (Dutch part) 2.03 0.10 0.20         Mexico 0.77 0.00 0.00         Dominican Republic 6.05 0.07 0.43         Finland 9.45 0.30 2.84         Trinidad and Tobago 7.41 0.12 0.92         Argentina 0.47 0.12 0.05         China 6.77 0.13 0.88         Kenya 41.23 0.15 5.98         Lithuania 3.83 0.31 1.17         Japan 0.60 0.03 0.02         Kuwait 5.36 0.03 0.16         Rwanda 38.10 0.23 8.57         India 27.02 0.02 0.66
CIS EN BG - Boris Consultation team	10,561.62	0.12	1,262.27
South Africa 3,352.03 0.17 557.71         Serbia 322.57 0.32 103.92         Korea, Rep. 99.40 0.02 1.49         United States 231.73 0.00 0.97         United Kingdom 489.28 0.01 2.77         Kenya 107.11 0.15 15.53         Namibia 91.47 0.04 4.02         Germany 1,225.31 0.01 12.25         Mauritius 625.83 0.07 46.62         Switzerland 6.89 0.09 0.65         Bahamas, The 312.38 0.20 61.23         Romania 463.78 0.00 1.86         Italy 376.46 0.02 6.67         Spain 171.26 0.01 1.20         Rwanda 0.20 0.23 0.04         Ireland 4.90 0.05 0.25         Sweden 6.01 0.11 0.66         Botswana 13.97 0.21 2.92         Poland 54.28 0.15 7.87         Antigua and Barbuda 219.21 0.27 58.75         Netherlands 28.24 0.05 1.41         France 376.73 0.02 6.71         United Arab Emirates 231.59 0.12 28.49         Cyprus 215.98 0.08 16.20         Cayman Islands 139.86 0.17 23.78         Malta 285.22 0.52 148.26         Portugal 320.90 0.09 28.88         Trinidad and Tobago 5.45 0.12 0.68         Austria 0.11 0.11 0.01         Albania 1.08 0.33 0.35         Malaysia 2.35 0.01 0.02         Belgium 109.44 0.07 7.64         China 5.64 0.13 0.73         Ghana 104.11 0.18 18.64         Guyana 5.59 0.17 0.92         Dominica 7.03 0.21 1.44         Bosnia and Herzegovina 12.84 0.33 4.24         Brazil 1.87 0.01 0.01         Czech Republic 14.73 0.06 0.94         Croatia 23.55 0.32 7.54         Guatemala 7.41 0.14 1.04         Qatar 65.55 0.14 9.05         St. Vincent and the Grenadines 45.88 0.21 9.54         Bahrain 10.59 0.10 1.10         Ecuador 0.09 0.18 0.02         Australia 2.59 0.04 0.10         Venezuela, RB 13.31 0.05 0.62         Mexico 30.20 0.00 0.09         Taiwan, China 10.40 0.09 0.95         Turkmenistan 3.23 0.16 0.52         Kuwait 1.55 0.03 0.05         Turks and Caicos Islands 168.12 0.20 33.62         Georgia 5.90 0.23 1.36         Bermuda 7.64 0.02 0.17         Uzbekistan 2.01 0.08 0.16         Greece 14.26 0.06 0.86         Slovak Republic 4.90 0.06 0.27         Fiji 27.70 0.22 6.09         Oman 5.90 0.13 0.77         Montenegro 5.66 0.32 1.81         Nigeria 10.69 0.09 0.96         Morocco 1.29 0.49 0.63         Turkey 25.18 0.22 5.42         Argentina 2.45 0.04 0.10         Costa Rica 10.57 0.04 0.43         Saudi Arabia 0.09 0.10 0.01         Moldova 0.17 0.22 0.04         St. Kitts and Nevis 9.33 0.21 1.94         British Virgin Islands 1.30 0.21 0.27         Canada 1.17 0.00 0.00         Bulgaria 0.12 0.30 0.04
BG - Retention - [EN]	15,441.11	0.09	1,365.36
Ghana 85.46 0.19 16.04         United Kingdom 2,916.32 0.01 16.06         Namibia 341.37 0.03 9.75         South Africa 2,300.41 0.17 382.85         Romania 670.46 0.00 2.68         Germany 1,607.94 0.01 16.08         France 48.98 0.02 0.87         Belgium 188.60 0.04 8.02         Italy 985.14 0.02 17.73         Cayman Islands 450.55 0.17 76.59         Cyprus 193.76 0.08 14.53         Malta 309.55 0.51 156.68         Serbia 384.86 0.33 127.00         Trinidad and Tobago 20.85 0.12 2.59         United Arab Emirates 211.88 0.12 26.06         United States 1,149.00 0.00 4.87         Spain 429.77 0.01 3.01         St. Vincent and the Grenadines 23.95 0.21 4.98         Mauritius 595.51 0.07 44.37         Antigua and Barbuda 524.23 0.27 140.46         Norway 12.13 0.01 0.06         Bahamas, The 508.63 0.20 99.69         Nigeria 128.08 0.10 12.65         Korea, Rep. 75.94 0.02 1.14         Kenya 112.69 0.15 16.34         Saudi Arabia 104.51 0.10 10.30         Switzerland 5.53 0.10 0.53         Poland 85.23 0.15 12.36         Canada 18.14 0.00 0.03         Turkey 13.51 0.19 2.60         Turks and Caicos Islands 113.31 0.20 22.66         Netherlands 24.83 0.05 1.24         Ireland 12.34 0.05 0.63         Denmark 17.19 0.02 0.26         Pakistan 64.22 0.05 3.34         Portugal 243.56 0.09 21.92         Bulgaria 0.79 0.30 0.24         Dominica 46.60 0.21 9.55         Uganda 6.87 0.30 2.03         Taiwan, China 7.07 0.09 0.62         Gambia, The 1.80 0.37 0.66         Sint Maarten (Dutch part) 13.90 0.10 1.33         Mexico 3.31 0.00 0.01         China 46.16 0.13 5.99         Japan 13.33 0.03 0.42         Azerbaijan 79.17 0.24 19.24         British Virgin Islands 89.93 0.21 18.44         Costa Rica 69.55 0.07 4.59         Madagascar 3.88 0.59 2.30         St. Kitts and Nevis 24.37 0.21 5.07         Croatia 55.96 0.32 17.91
BG - Retention - [ES]	17,392.28	0.02	290.11
Italy 2,166.56 0.02 39.00         Australia 52.94 0.04 2.07         Poland 654.99 0.15 94.97         Spain 2,065.06 0.01 14.46         United States 11,335.07 0.00 48.46         Germany 320.13 0.01 3.20         Guatemala 284.62 0.11 32.48         Dominican Republic 161.94 0.08 13.28         Switzerland 1.59 0.10 0.15         United Arab Emirates 2.31 0.12 0.28         Honduras 104.01 0.14 15.01         United Kingdom 50.57 0.01 0.28         Colombia 21.03 0.00 0.06         Ecuador 4.23 0.18 0.76         Malta 8.97 0.55 4.91         France 16.29 0.02 0.29         Portugal 9.82 0.09 0.88         Bolivia 3.27 0.14 0.47         Mexico 11.38 0.00 0.03         Austria 0.34 0.11 0.04         Turks and Caicos Islands 50.23 0.20 10.05         Dominica 12.80 0.21 2.62         El Salvador 0.05 0.09 0.00         Argentina 43.47 0.12 5.04         Uruguay 10.41 0.13 1.31         Ireland 0.24 0.01 0.00
BG FTD ALL	2,107.62	0.09	183.29
Italy 622.93 0.02 11.21         United States 305.24 0.00 1.19         Dominican Republic 0.59 0.08 0.05         Australia 3.46 0.04 0.14         South Africa 80.90 0.17 13.90         United Kingdom 204.43 0.01 1.12         Cyprus 1.28 0.08 0.10         Nigeria 7.02 0.09 0.63         Germany 105.84 0.01 1.06         Portugal 3.68 0.09 0.33         Mauritius 44.33 0.07 3.30         Bulgaria 0.11 0.28 0.03         Spain 49.63 0.01 0.35         Antigua and Barbuda 55.08 0.27 14.76         Croatia 71.27 0.32 22.81         Bahamas, The 58.25 0.20 11.42         St. Kitts and Nevis 0.28 0.21 0.06         France 114.04 0.02 2.03         Korea, Rep. 1.27 0.02 0.02         Colombia 0.04 0.00 0.00         British Virgin Islands 44.46 0.21 9.12         Namibia 17.55 0.03 0.44         Serbia 9.36 0.33 3.09         Poland 53.32 0.15 7.73         Cayman Islands 52.27 0.17 8.89         Rwanda 7.36 0.24 1.77         Mexico 1.98 0.00 0.01         Malta 120.76 0.49 59.34         Anguilla 9.05 0.19 1.68         Canada 14.93 0.00 0.03         Guatemala 23.65 0.11 2.58         Dominica 0.04 0.21 0.01         Zimbabwe 5.34 0.44 2.32         Ghana 3.60 0.17 0.59         Ireland 0.36 0.05 0.02         Belgium 13.94 0.09 1.18
BG Branch	195.42	0.05	9.14
United Kingdom 4.96 0.01 0.03         Guatemala 20.10 0.09 1.87         United States 74.31 0.00 0.32         France 0.03 0.02 0.00         Romania 6.66 0.00 0.03         Nigeria 0.46 0.12 0.05         Germany 0.29 0.01 0.00         Antigua and Barbuda 0.08 0.27 0.02         China 43.05 0.13 5.59         Mauritius 8.39 0.07 0.63         Spain 7.99 0.01 0.06         South Africa 0.09 0.18 0.02         Italy 28.87 0.02 0.52         United Arab Emirates 0.12 0.12 0.01
BG - Retention - All	386.16	0.08	29.38
Germany 10.28 0.01 0.10         Mauritius 3.82 0.07 0.28         United States 149.36 0.00 0.64         Denmark 0.02 0.02 0.00         Turks and Caicos Islands 22.05 0.20 4.41         Dominica 89.49 0.21 18.34         Canada 1.55 0.00 0.00         Italy 74.52 0.02 1.34         United Kingdom 0.08 0.01 0.00         Nigeria 33.81 0.12 4.09         Antigua and Barbuda 0.29 0.27 0.08         Poland 0.05 0.15 0.01         Portugal 0.84 0.09 0.08