BACK

Business Units	Duration	Average Cost	Total Cost
BG - FTD - Team Andrew	19,618.53	0.09	1,699.98
Bahamas, The 1,124.81 0.20 220.46         Poland 108.31 0.15 15.71         Bangladesh 4.31 0.01 0.04         Germany 1,256.74 0.01 12.57         Nigeria 10.60 0.09 0.96         Korea, Rep. 73.87 0.02 1.11         South Africa 3,252.68 0.12 385.76         Mauritius 525.98 0.07 39.19         Italy 1,612.69 0.02 29.03         United Kingdom 4,231.89 0.01 35.14         Serbia 279.09 0.33 92.10         Portugal 155.43 0.09 13.99         Cayman Islands 283.48 0.17 48.19         Antigua and Barbuda 1,687.97 0.27 449.21         United States 1,029.44 0.00 4.31         Spain 567.72 0.01 5.08         Belgium 283.63 0.06 17.62         Romania 1,397.15 0.00 5.59         Namibia 78.04 0.03 2.11         France 118.33 0.02 2.13         St. Kitts and Nevis 52.82 0.21 10.99         Ghana 231.19 0.18 41.56         Turks and Caicos Islands 84.14 0.20 16.83         Cyprus 145.55 0.08 10.92         Dominica 3.30 0.21 0.68         Taiwan, China 5.54 0.09 0.51         Canada 0.92 0.00 0.00         Argentina 4.90 0.04 0.18         Australia 8.40 0.04 0.33         Austria 28.69 0.11 3.16         British Virgin Islands 0.11 0.21 0.02         Rwanda 33.09 0.24 7.94         United Arab Emirates 73.91 0.12 9.09         Ireland 13.93 0.05 0.71         India 4.57 0.01 0.06         Malta 244.67 0.50 121.38         Venezuela, RB 0.34 0.06 0.02         Trinidad and Tobago 9.67 0.12 1.20         Greece 40.66 0.06 2.44         St. Vincent and the Grenadines 13.47 0.21 2.80         Netherlands 116.23 0.05 5.81         Guatemala 1.29 0.15 0.19         Croatia 139.08 0.32 44.51         Uzbekistan 15.48 0.08 1.25         Tajikistan 0.30 0.16 0.05         Bahrain 8.34 0.10 0.87         Saudi Arabia 50.42 0.11 5.44         Turkey 8.08 0.21 1.70         Hungary 14.46 0.05 0.72         Oman 10.82 0.13 1.41         Mexico 0.88 0.00 0.00         Switzerland 22.53 0.10 2.14         Sweden 1.84 0.11 0.20         Brazil 1.86 0.01 0.01         Norway 2.31 0.01 0.01         Grenada 8.52 0.18 1.49         Curacao 0.69 0.14 0.10         Qatar 55.65 0.14 7.68         Sint Maarten (Dutch part) 3.04 0.10 0.29         Liberia 43.53 0.31 13.49         Kuwait 28.77 0.03 0.83         Senegal 1.60 0.20 0.32         Morocco 0.76 0.49 0.37
BG - Retention - [IT]	8,239.16	0.02	186.19
Italy 7,579.90 0.02 136.25         Portugal 24.33 0.09 2.19         Nigeria 3.40 0.10 0.35         Germany 34.03 0.01 0.34         Senegal 140.53 0.20 28.11         Spain 15.86 0.01 0.14         Malta 6.12 0.55 3.35         United States 6.97 0.00 0.03         Kenya 1.93 0.15 0.28         Mauritius 18.23 0.07 1.36         Tajikistan 2.81 0.17 0.48         Congo, Dem. Rep. 0.50 0.38 0.19         United Kingdom 1.91 0.01 0.02         India 7.72 0.01 0.10         Egypt, Arab Rep. 7.35 0.11 0.81         Romania 221.26 0.00 0.89         France 72.33 0.02 1.29         Gambia, The 0.72 0.37 0.26         Greece 2.78 0.06 0.17         Cyprus 32.70 0.08 2.45         Bangladesh 1.61 0.01 0.02         Togo 1.73 0.23 0.39         Switzerland 24.16 0.10 2.30         Brazil 3.56 0.01 0.02         Cote d'Ivoire 11.92 0.32 3.83         Benin 0.58 0.33 0.19         Dominican Republic 14.12 0.03 0.37         Belgium 0.12 0.15 0.02
BG - FTD - Team Lucas	33,278.84	0.07	2,360.80
United Kingdom 7,283.76 0.01 59.89         Belgium 1,109.13 0.09 101.32         Cyprus 732.26 0.08 54.92         Germany 1,843.64 0.01 18.44         Rwanda 35.38 0.24 8.39         Italy 1,433.48 0.02 25.68         Portugal 706.92 0.09 63.69         Bahamas, The 651.55 0.20 127.70         Romania 3,951.05 0.00 15.80         South Africa 6,272.64 0.12 751.11         Mauritius 1,570.88 0.07 117.03         Serbia 517.02 0.33 170.62         France 376.34 0.02 6.86         Australia 52.51 0.04 2.05         Poland 127.41 0.15 18.47         Malta 825.52 0.52 427.81         United Arab Emirates 42.48 0.12 5.22         Netherlands 96.10 0.05 4.80         Antigua and Barbuda 517.14 0.27 138.35         Qatar 7.36 0.14 1.02         Cayman Islands 80.80 0.17 13.74         United States 2,310.63 0.00 9.73         Turks and Caicos Islands 43.74 0.20 8.75         Trinidad and Tobago 93.80 0.13 11.76         Canada 38.64 0.00 0.07         Indonesia 41.27 0.03 1.40         Spain 1,285.19 0.01 11.57         Japan 0.76 0.03 0.02         Saudi Arabia 29.57 0.10 2.95         Guatemala 1.54 0.12 0.19         Mexico 24.09 0.00 0.07         Namibia 37.43 0.04 1.67         Bahrain 6.11 0.10 0.64         British Virgin Islands 3.98 0.21 0.82         St. Vincent and the Grenadines 271.24 0.21 56.42         St. Kitts and Nevis 80.10 0.21 16.66         Nigeria 39.29 0.10 4.09         Ghana 62.22 0.20 12.74         Taiwan, China 20.58 0.09 1.89         Croatia 80.66 0.32 25.81         Dominica 20.87 0.21 4.28         Czech Republic 1.15 0.06 0.07         Switzerland 21.99 0.09 2.05         Ireland 68.02 0.05 3.45         Ecuador 0.97 0.18 0.17         Greece 111.71 0.06 6.70         Curacao 14.31 0.14 2.05         Austria 79.52 0.11 8.75         Korea, Rep. 0.02 0.02 0.00         Argentina 1.60 0.04 0.06         Guadeloupe 0.42 0.10 0.04         Barbados 3.78 0.21 0.77         Hungary 133.76 0.05 6.69         Brazil 0.37 0.01 0.00         Norway 3.67 0.01 0.02         Albania 4.09 0.33 1.35         Liberia 59.04 0.31 18.30         Lesotho 12.58 0.33 4.09         Bulgaria 0.14 0.28 0.04         Venezuela, RB 0.82 0.06 0.05         Pakistan 1.15 0.04 0.04         Denmark 20.91 0.02 0.32         Sweden 0.70 0.11 0.08         Uzbekistan 0.67 0.08 0.05         Iceland 0.18 0.01 0.00         Panama 12.20 0.10 1.22
BG - FTD - Team Daniel	44,994.83	0.02	736.55
United States 30,240.94 0.00 129.67         Canada 14.29 0.00 0.03         Spain 9,725.31 0.01 86.09         Poland 1,073.60 0.15 155.67         Sweden 0.23 0.11 0.03         Guatemala 1,461.60 0.13 194.93         Venezuela, RB 30.65 0.03 0.91         Australia 5.15 0.04 0.20         Portugal 170.46 0.09 15.34         United Kingdom 16.15 0.01 0.13         Italy 192.36 0.02 3.46         Ecuador 71.38 0.17 12.37         Uruguay 136.71 0.11 14.57         Dominican Republic 184.60 0.07 13.18         Mexico 355.08 0.00 1.07         Argentina 181.71 0.11 20.75         Antigua and Barbuda 67.12 0.27 17.99         Costa Rica 300.20 0.06 17.15         Netherlands 1.64 0.05 0.08         Panama 21.40 0.10 2.14         Colombia 341.48 0.00 1.02         Switzerland 1.11 0.06 0.06         France 5.31 0.02 0.10         Belgium 15.83 0.15 2.30         Nicaragua 77.31 0.26 20.23         Romania 67.00 0.00 0.27         Peru 32.45 0.00 0.06         Honduras 69.69 0.14 9.94         Bulgaria 3.57 0.29 1.02         Germany 0.44 0.01 0.00         Qatar 24.42 0.14 3.37         Bahamas, The 10.17 0.20 1.99         United Arab Emirates 0.15 0.12 0.02         Cayman Islands 0.34 0.17 0.06         El Salvador 66.41 0.10 6.72         Trinidad and Tobago 26.96 0.12 3.34         Russian Federation 1.60 0.17 0.27
BG - FTD - Team Elisa	23,884.44	0.02	452.67
Italy 23,211.47 0.02 417.22         United States 1.37 0.00 0.01         United Kingdom 24.90 0.01 0.21         Bulgaria 3.08 0.28 0.86         Moldova 7.45 0.22 1.62         Germany 48.53 0.01 0.49         Romania 227.66 0.00 0.91         Turks and Caicos Islands 1.50 0.20 0.30         France 82.61 0.02 1.47         Serbia 0.68 0.33 0.22         Saudi Arabia 2.51 0.11 0.27         Belgium 51.72 0.10 5.43         Albania 59.42 0.33 19.61         Brazil 0.87 0.01 0.01         Georgia 0.50 0.23 0.12         Argentina 4.18 0.02 0.10         Spain 1.62 0.01 0.01         Mauritius 0.78 0.07 0.06         Switzerland 3.93 0.09 0.36         Norway 138.42 0.01 0.69         Ecuador 0.74 0.11 0.08         Morocco 4.70 0.49 2.30         Ireland 3.53 0.05 0.18         Greece 2.28 0.06 0.14
BG - Retention - [EN]	14,487.22	0.07	1,078.57
South Africa 1,662.72 0.12 193.88         Poland 211.97 0.15 30.74         Mauritius 394.78 0.07 29.41         Germany 1,232.44 0.01 12.32         United Kingdom 3,285.23 0.01 27.21         Romania 579.38 0.00 2.32         Belgium 683.27 0.09 59.85         Ghana 96.00 0.18 17.09         Italy 1,210.52 0.02 21.71         Nigeria 74.97 0.10 7.40         Serbia 415.72 0.33 137.19         Spain 882.26 0.01 7.92         Cyprus 199.95 0.08 15.00         Malta 154.09 0.50 76.54         Namibia 90.24 0.04 3.55         Antigua and Barbuda 316.95 0.27 84.94         United States 1,055.94 0.00 4.05         Bahamas, The 619.83 0.20 122.15         Portugal 159.21 0.09 14.34         United Arab Emirates 61.71 0.12 7.59         Saudi Arabia 9.04 0.10 0.89         St. Vincent and the Grenadines 14.03 0.21 2.92         Kenya 29.32 0.15 4.25         Turks and Caicos Islands 219.35 0.20 43.87         Cayman Islands 101.93 0.17 17.33         Netherlands 5.27 0.05 0.26         Dominica 102.70 0.21 21.05         Sweden 1.79 0.11 0.20         British Virgin Islands 20.10 0.21 4.12         Turkey 4.11 0.19 0.79         St. Kitts and Nevis 76.27 0.21 15.86         Trinidad and Tobago 8.28 0.12 1.03         Canada 50.72 0.00 0.09         Korea, Rep. 92.77 0.02 1.39         Switzerland 8.45 0.10 0.80         Japan 3.84 0.03 0.12         Costa Rica 9.49 0.07 0.69         Zimbabwe 10.29 0.44 4.48         Taiwan, China 15.42 0.09 1.36         Dominican Republic 0.81 0.08 0.07         Croatia 52.06 0.32 16.66         Azerbaijan 23.94 0.24 5.82         Zambia 31.71 0.36 11.42         Uganda 9.36 0.24 2.28         Sint Maarten (Dutch part) 17.05 0.10 1.64         Ireland 30.02 0.05 1.52         Tanzania 0.33 0.20 0.07         Denmark 2.82 0.02 0.04         Pakistan 3.14 0.04 0.13         Australia 1.67 0.04 0.06         Jamaica 5.64 0.19 1.08         Liberia 110.40 0.31 34.22         France 2.53 0.02 0.05         Madagascar 6.91 0.62 4.27         Rwanda 8.68 0.24 2.08         Hungary 9.82 0.05 0.49
BG - Retention - [ES]	14,112.10	0.01	206.17
Italy 1,678.73 0.02 30.21         Poland 547.64 0.15 79.41         United States 9,862.95 0.00 42.41         Spain 1,291.90 0.01 11.27         Honduras 33.28 0.14 4.70         Guatemala 118.36 0.13 15.93         France 8.07 0.02 0.14         Mexico 80.01 0.00 0.24         United Kingdom 2.77 0.01 0.02         Germany 46.58 0.01 0.47         Ecuador 9.19 0.18 1.64         Dominica 0.11 0.21 0.02         Argentina 9.73 0.12 1.13         Uruguay 15.78 0.13 1.98         Australia 8.77 0.04 0.34         Austria 4.02 0.11 0.44         Colombia 142.51 0.00 0.43         Malta 14.24 0.55 7.80         Dominican Republic 25.44 0.08 2.09         Albania 5.05 0.33 1.67         Romania 187.25 0.00 0.75         Costa Rica 0.14 0.05 0.01         Brazil 14.54 0.01 0.09         Cuba 5.03 0.59 2.97
CIS EN BG - Boris Consultation team	9,771.93	0.10	984.65
South Africa 4,946.67 0.12 579.35         Turks and Caicos Islands 84.59 0.20 16.92         Australia 0.47 0.04 0.02         Germany 201.62 0.01 2.02         France 16.11 0.02 0.29         United Kingdom 605.11 0.01 5.09         Japan 0.16 0.03 0.01         Italy 624.54 0.02 11.24         Romania 777.45 0.00 3.11         United States 170.04 0.00 0.73         Cyprus 275.12 0.08 20.63         Belgium 63.25 0.09 5.44         Mauritius 687.96 0.07 51.25         Namibia 46.31 0.03 1.43         Malta 202.54 0.51 103.63         Portugal 62.59 0.09 5.63         St. Kitts and Nevis 21.90 0.21 4.56         Bahamas, The 194.59 0.20 38.14         Antigua and Barbuda 133.16 0.27 35.69         Cayman Islands 61.13 0.17 10.39         Dominica 1.65 0.21 0.34         Spain 142.26 0.01 1.28         Canada 2.43 0.00 0.00         Fiji 26.80 0.22 5.90         Guatemala 14.15 0.09 1.32         Albania 18.06 0.33 5.96         Taiwan, China 2.02 0.08 0.16         Saudi Arabia 13.44 0.11 1.43         United Arab Emirates 53.70 0.12 6.61         Serbia 132.10 0.33 43.59         Pakistan 1.46 0.04 0.05         Poland 9.19 0.15 1.33         Costa Rica 5.98 0.06 0.36         Lithuania 0.23 0.31 0.07         Iran, Islamic Rep. 0.45 0.17 0.07         Netherlands 12.59 0.05 0.63         Finland 0.94 0.30 0.28         Slovak Republic 10.92 0.06 0.61         St. Vincent and the Grenadines 0.60 0.21 0.12         Austria 0.63 0.11 0.07         Panama 0.35 0.10 0.04         Korea, Rep. 6.39 0.02 0.10         Trinidad and Tobago 0.09 0.12 0.01         Kenya 5.95 0.15 0.86         Norway 26.50 0.01 0.13         Ireland 5.52 0.05 0.28         Switzerland 1.03 0.05 0.05         Martinique 13.29 0.17 2.23         Ghana 0.89 0.18 0.16         Nigeria 29.18 0.11 3.13         Moldova 24.43 0.22 5.33         Uzbekistan 0.69 0.08 0.06         British Virgin Islands 1.44 0.21 0.29         Turkey 17.96 0.27 4.76         Jamaica 7.61 0.19 1.45         Denmark 0.22 0.02 0.00         Mexico 5.45 0.00 0.02
BG - FTD - Team Antonello	18,426.44	0.02	372.09
Italy 18,008.82 0.02 323.80         Germany 2.46 0.01 0.02         Albania 58.73 0.33 19.38         United Kingdom 12.49 0.01 0.11         Spain 10.06 0.01 0.09         France 11.78 0.02 0.21         Romania 153.98 0.00 0.62         Turks and Caicos Islands 44.85 0.20 8.97         Saudi Arabia 6.82 0.10 0.67         Nigeria 6.71 0.12 0.81         Egypt, Arab Rep. 9.17 0.11 1.01         Thailand 0.45 0.05 0.02         Haiti 21.18 0.12 2.58         Brazil 13.90 0.01 0.09         Iran, Islamic Rep. 2.37 0.17 0.40         Mauritius 0.25 0.07 0.02         Serbia 0.22 0.33 0.07         Greece 1.85 0.06 0.11         Mexico 0.75 0.00 0.00         Belgium 0.93 0.11 0.10         Australia 2.66 0.04 0.10         Georgia 12.02 0.23 2.77         United Arab Emirates 0.61 0.12 0.08         Kenya 3.55 0.15 0.52         Morocco 9.12 0.49 4.47         Ecuador 30.69 0.17 5.06
BG FTD ALL	1,188.42	0.06	77.06
South Africa 123.09 0.12 15.27         Italy 302.89 0.02 5.45         United Kingdom 231.92 0.01 1.93         United States 158.46 0.00 0.67         Mauritius 38.42 0.07 2.86         Dominica 3.54 0.21 0.73         Cayman Islands 1.37 0.17 0.23         Guatemala 28.67 0.15 4.36         Spain 9.45 0.01 0.09         Belgium 23.50 0.04 0.98         Germany 36.96 0.01 0.37         Romania 35.12 0.00 0.14         Bahamas, The 4.21 0.20 0.83         Malta 50.05 0.55 27.40         Portugal 0.68 0.09 0.06         Serbia 14.05 0.33 4.64         France 0.13 0.02 0.00         Antigua and Barbuda 7.81 0.27 2.09         Poland 12.56 0.15 1.82         Namibia 34.04 0.03 0.85         Canada 8.80 0.00 0.02         Netherlands 1.40 0.05 0.07         Bulgaria 0.09 0.30 0.03         Albania 6.91 0.33 2.28         Ireland 34.80 0.05 1.74         Sweden 19.32 0.11 2.13         Ghana 0.18 0.18 0.03
BG - Retention - All	186.06	0.02	3.43
United States 102.29 0.00 0.42         Italy 23.34 0.02 0.42         Canada 6.59 0.00 0.01         Dominica 3.40 0.21 0.70         Germany 0.25 0.01 0.00         United Arab Emirates 4.31 0.12 0.53         South Africa 3.79 0.11 0.43         Romania 17.94 0.00 0.07         Belgium 24.12 0.04 0.84         United Kingdom 0.03 0.01 0.00
BG Branch	63.70	0.12	7.41
United States 1.99 0.00 0.01         United Kingdom 34.29 0.01 0.29         Italy 0.21 0.02 0.00         Antigua and Barbuda 25.99 0.27 6.96         South Africa 1.23 0.11 0.14