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Business Units	Duration	Average Cost	Total Cost
BG - FTD - Team Daniel	28,430.09	0.04	1,042.25
United States 18,878.39 0.01 280.88         Honduras 64.87 0.13 8.72         Portugal 155.41 0.12 19.11         Poland 3,240.24 0.14 469.83         Spain 3,728.20 0.01 33.55         Romania 7.21 0.01 0.07         Uruguay 264.17 0.11 29.93         Switzerland 12.40 0.41 5.05         Belgium 27.14 0.15 3.94         Panama 56.51 0.11 6.36         Costa Rica 791.80 0.07 55.57         Mexico 312.22 0.00 0.99         Ecuador 209.10 0.19 39.14         Guatemala 104.59 0.13 13.21         Chile 26.30 0.01 0.16         Mauritius 1.31 0.07 0.10         Colombia 190.13 0.00 0.57         El Salvador 23.79 0.11 2.62         Dominica 0.50 0.21 0.10         Argentina 0.08 0.12 0.01         Qatar 1.11 0.14 0.15         Bolivia 1.00 0.14 0.14         Venezuela, RB 48.13 0.06 2.65         Australia 0.33 0.04 0.01         Nicaragua 5.25 0.20 1.05         Morocco 116.47 0.49 57.10         West Bank and Gaza 1.09 0.21 0.22         Germany 26.45 0.01 0.24         Curacao 24.73 0.14 3.54         Dominican Republic 82.03 0.08 6.73         Peru 8.48 0.00 0.02         Trinidad and Tobago 0.11 0.12 0.01         Canada 8.86 0.00 0.02         Antigua and Barbuda 0.69 0.27 0.18         Brazil 9.28 0.01 0.06         France 0.61 0.02 0.01         Gabon 0.44 0.44 0.20         Italy 0.68 0.02 0.01
BG - FTD - Team Andrew	19,522.47	0.09	1,670.92
United Kingdom 6,176.06 0.01 52.34         United Arab Emirates 1,184.30 0.12 145.67         Belgium 438.10 0.15 63.52         Portugal 1,470.98 0.12 175.57         South Africa 3,385.35 0.17 578.53         Spain 331.39 0.01 2.98         Germany 1,362.08 0.01 13.08         United States 385.99 0.01 5.76         Ireland 152.78 0.40 60.56         Poland 72.08 0.15 10.45         Nigeria 248.54 0.10 25.58         Cyprus 176.18 0.08 13.21         Romania 1,405.50 0.01 14.06         Georgia 1.54 0.23 0.35         Netherlands 64.36 0.19 12.04         Italy 253.48 0.02 4.07         Bahamas, The 637.94 0.22 139.96         Antigua and Barbuda 189.08 0.27 50.61         Turks and Caicos Islands 66.32 0.20 13.26         Cayman Islands 263.91 0.17 44.86         Canada 29.99 0.00 0.05         Malta 29.73 0.49 14.65         Zimbabwe 32.31 0.44 14.05         Mauritius 238.99 0.07 17.80         Brazil 3.48 0.01 0.02         British Virgin Islands 35.76 0.21 7.33         Serbia 85.41 0.33 28.18         Ghana 239.33 0.29 69.08         France 20.33 0.02 0.36         Korea, Rep. 172.49 0.02 2.59         Dominica 39.35 0.21 8.07         Taiwan, China 3.15 0.09 0.28         Ecuador 0.81 0.21 0.17         Bermuda 0.87 0.02 0.02         Curacao 0.86 0.14 0.12         Switzerland 8.01 0.06 0.52         Sint Maarten (Dutch part) 32.29 0.10 3.10         Morocco 0.88 0.49 0.43         Kuwait 0.13 0.03 0.00         New Zealand 2.83 0.03 0.09         Bosnia and Herzegovina 2.92 0.33 0.96         Costa Rica 48.76 0.09 4.45         Brunei Darussalam 29.74 0.18 5.23         Guatemala 29.76 0.11 3.41         Lesotho 115.76 0.45 51.51         Gabon 1.29 0.46 0.59         Norway 0.08 0.01 0.00         Sweden 8.46 0.11 0.93         Saudi Arabia 10.01 0.11 1.08         St. Kitts and Nevis 1.36 0.21 0.28         Bulgaria 1.79 0.36 0.65         St. Vincent and the Grenadines 3.59 0.21 0.75         Albania 22.21 0.33 7.33         Czech Republic 2.36 0.06 0.15         Qatar 1.44 0.14 0.20
BG - FTD - Team Antonello	29,788.25	0.02	566.97
Italy 29,326.70 0.02 514.49         France 26.02 0.02 0.46         Germany 44.17 0.01 0.44         Switzerland 61.73 0.06 3.76         United States 24.36 0.02 0.37         Brazil 2.27 0.01 0.01         Belgium 2.83 0.15 0.41         Saudi Arabia 0.57 0.12 0.07         United Kingdom 22.82 0.01 0.19         Portugal 0.45 0.09 0.04         Canada 43.23 0.00 0.08         Poland 0.39 0.15 0.06         Ghana 1.76 0.29 0.51         Romania 78.09 0.01 0.78         India 0.79 0.02 0.01         Spain 2.78 0.01 0.03         Slovak Republic 12.66 0.06 0.71         Malta 27.14 0.55 14.86         Greece 8.06 0.06 0.48         Albania 0.72 0.33 0.24         Sri Lanka 30.49 0.12 3.69         Mauritius 21.95 0.07 1.64         Morocco 48.26 0.49 23.65
BG - FTD - Team Lucas	14,791.74	0.10	1,425.28
Germany 1,529.07 0.01 14.94         United Arab Emirates 1,044.22 0.12 128.44         United Kingdom 2,984.33 0.01 25.36         South Africa 4,280.24 0.17 734.28         Romania 922.82 0.01 9.23         Ghana 123.27 0.26 31.55         Spain 472.97 0.01 4.26         Portugal 1,353.69 0.12 167.86         Belgium 137.26 0.15 19.90         Mauritius 411.68 0.07 30.67         Ireland 127.81 0.39 50.29         Nigeria 384.89 0.11 41.40         Morocco 33.50 0.49 16.41         Austria 2.34 0.11 0.26         Serbia 39.88 0.33 13.16         Italy 99.55 0.02 1.78         Bahamas, The 269.29 0.22 59.08         Sint Maarten (Dutch part) 0.07 0.10 0.01         Malta 52.74 0.50 26.39         United States 32.13 0.02 0.48         France 1.94 0.02 0.03         Canada 3.79 0.00 0.01         Hungary 0.81 0.05 0.04         Saudi Arabia 88.24 0.11 9.53         St. Kitts and Nevis 32.35 0.21 6.73         Finland 0.75 0.30 0.22         Poland 2.80 0.15 0.41         Switzerland 31.95 0.45 14.40         British Virgin Islands 2.33 0.21 0.48         Namibia 7.51 0.03 0.19         Japan 29.53 0.03 0.93         Cyprus 49.78 0.08 3.73         Turks and Caicos Islands 1.08 0.20 0.22         Gabon 1.00 0.45 0.46         Greece 36.57 0.06 2.19         Mexico 1.18 0.00 0.00         Antigua and Barbuda 4.06 0.27 1.09         Bermuda 20.50 0.02 0.45         Norway 22.78 0.01 0.11         Dominica 0.32 0.21 0.07         Brazil 0.30 0.01 0.00         Egypt, Arab Rep. 16.14 0.11 1.78         Botswana 27.83 0.15 4.12         Netherlands 3.60 0.19 0.68         Korea, Rep. 101.03 0.02 1.52         Taiwan, China 1.79 0.08 0.14
CIS EN BG - Boris Consultation team	9,803.84	0.10	969.22
South Africa 3,259.95 0.17 540.55         Romania 1,619.28 0.01 16.19         United Kingdom 663.89 0.01 5.64         United Arab Emirates 842.64 0.12 103.64         Oman 41.76 0.13 5.43         Germany 602.50 0.01 5.86         Ghana 7.81 0.25 1.95         Italy 96.64 0.02 1.61         France 1.68 0.02 0.03         Portugal 516.49 0.13 66.91         Ireland 28.82 0.39 11.26         Croatia 42.27 0.32 13.53         Mauritius 1,383.22 0.07 103.05         Belgium 51.33 0.15 7.44         Denmark 24.45 0.02 0.37         Nigeria 225.21 0.10 23.57         Spain 76.87 0.01 0.69         Bahamas, The 45.81 0.22 10.05         Turkey 0.17 0.21 0.04         Reunion 17.18 0.56 9.60         Poland 10.12 0.15 1.47         Sweden 0.89 0.11 0.10         Gabon 2.92 0.44 1.30         Cyprus 26.67 0.08 2.00         Norway 7.49 0.01 0.04         Korea, Rep. 47.74 0.02 0.72         Qatar 3.64 0.14 0.50         Hungary 12.16 0.05 0.61         Morocco 0.83 0.49 0.41         United States 9.28 0.02 0.14         Canada 4.59 0.00 0.01         Antigua and Barbuda 8.16 0.27 2.19         Cayman Islands 40.77 0.17 6.93         Malta 3.28 0.49 1.61         Greece 0.53 0.06 0.03         Serbia 65.57 0.33 21.64         New Zealand 0.30 0.03 0.01         Moldova 0.69 0.20 0.13         Rwanda 0.07 0.24 0.02         Netherlands 9.89 0.19 1.88         Bulgaria 0.30 0.30 0.09
BG - Retention - [IT]	8,009.19	0.02	182.33
Mauritius 9.74 0.07 0.73         Italy 6,200.90 0.02 109.14         Germany 63.78 0.02 1.09         United States 1,129.68 0.02 16.95         France 20.60 0.02 0.37         Mali 3.04 0.35 1.06         Poland 41.62 0.15 6.03         Honduras 3.91 0.14 0.55         Switzerland 0.26 0.05 0.01         Spain 111.09 0.01 1.00         Belgium 5.40 0.15 0.78         Congo, Dem. Rep. 30.64 0.45 13.79         Canada 129.68 0.00 0.23         Cyprus 7.88 0.08 0.59         Togo 1.28 0.23 0.29         Morocco 11.28 0.49 5.53         Romania 116.94 0.01 1.17         Costa Rica 84.16 0.06 4.95         Senegal 8.33 0.40 3.34         Guinea 2.24 0.35 0.77         Albania 2.52 0.33 0.83         Malta 23.92 0.55 13.10         Austria 0.30 0.11 0.03
BG - Retention - [EN]	8,540.56	0.10	868.84
South Africa 1,271.51 0.17 221.85         United Kingdom 1,882.86 0.01 15.95         Romania 619.03 0.01 6.19         Cyprus 63.53 0.08 4.76         Ghana 555.26 0.27 150.93         Belgium 164.65 0.15 23.87         Ireland 168.18 0.40 67.95         Germany 751.10 0.01 7.45         Nigeria 162.89 0.10 16.69         Italy 309.85 0.02 5.29         Cayman Islands 8.37 0.17 1.42         Namibia 115.76 0.03 2.89         Bahamas, The 169.93 0.22 37.28         Antigua and Barbuda 43.91 0.26 11.30         Portugal 596.55 0.14 82.16         Mexico 71.23 0.00 0.22         Spain 140.53 0.01 1.26         United Arab Emirates 316.80 0.12 38.97         Mauritius 312.44 0.07 23.28         Croatia 0.50 0.32 0.16         Poland 44.98 0.15 6.52         United States 144.21 0.02 2.16         Anguilla 0.05 0.19 0.01         Iceland 2.80 0.01 0.03         Kenya 0.29 0.15 0.04         Netherlands 2.16 0.06 0.14         Korea, Rep. 97.96 0.02 1.47         Zimbabwe 53.79 0.44 23.40         Philippines 28.02 0.16 4.41         Turks and Caicos Islands 38.66 0.20 7.73         Lesotho 98.76 0.45 43.95         St. Vincent and the Grenadines 6.51 0.21 1.35         Japan 2.44 0.03 0.08         France 6.86 0.02 0.12         Malta 13.61 0.55 7.45         Serbia 62.14 0.33 20.51         Dominica 0.62 0.21 0.13         Morocco 8.48 0.59 4.97         Canada 12.43 0.00 0.02         Turkey 14.30 0.19 2.75         India 6.59 0.02 0.12         Greece 2.92 0.06 0.18         Australia 0.05 0.04 0.00         Sweden 14.50 0.11 1.60         Botswana 91.99 0.15 13.61         Congo, Dem. Rep. 8.23 0.45 3.70         Cameroon 5.49 0.32 1.76         Taiwan, China 1.01 0.09 0.09         Trinidad and Tobago 2.90 0.12 0.36         Norway 40.96 0.01 0.20         Hungary 1.98 0.05 0.10
BG - Retention - [ES]	9,974.71	0.03	321.36
United States 7,951.58 0.01 119.23         Spain 635.51 0.01 5.72         Italy 44.42 0.02 0.80         Colombia 62.29 0.00 0.19         Poland 944.08 0.14 136.85         Costa Rica 43.83 0.06 2.44         Guatemala 0.22 0.15 0.03         Ecuador 21.69 0.17 3.60         Honduras 83.85 0.13 11.12         Australia 15.22 0.04 0.60         Portugal 84.14 0.11 9.33         Germany 0.04 0.01 0.00         Belgium 0.16 0.15 0.02         El Salvador 15.66 0.21 3.36         Uruguay 0.29 0.12 0.03         Gambia, The 7.81 0.37 2.85         Canada 6.19 0.00 0.01         Mexico 7.91 0.00 0.02         Malta 12.58 0.55 6.89         Morocco 37.28 0.49 18.27
BG - FTD - Team Jaime	14,165.51	0.03	355.96
Spain 3,479.96 0.01 31.32         United States 8,771.83 0.01 129.23         Poland 634.84 0.15 92.05         Uruguay 123.65 0.11 13.96         Venezuela, RB 35.49 0.07 2.41         Mexico 305.52 0.00 0.97         Guatemala 132.38 0.14 17.91         Costa Rica 422.22 0.08 32.94         Panama 0.92 0.12 0.11         St. Vincent and the Grenadines 0.51 0.21 0.11         Ecuador 67.98 0.18 12.19         Portugal 30.48 0.13 3.98         Nicaragua 18.64 0.28 5.26         Australia 30.01 0.04 1.17         Canada 22.03 0.00 0.04         Puerto Rico 18.44 0.00 0.05         Colombia 9.40 0.00 0.03         Netherlands 0.22 0.05 0.01         Peru 4.03 0.00 0.01         Belgium 1.54 0.15 0.22         Kazakhstan 2.92 1.09 3.19         El Salvador 23.25 0.11 2.63         Grenada 1.60 0.18 0.28         Bulgaria 1.08 0.36 0.39         Bahamas, The 22.58 0.22 4.95         Honduras 3.94 0.14 0.55         Dominican Republic 0.05 0.08 0.00
BG FTD ALL	1,509.78	0.03	40.49
South Africa 40.58 0.18 7.10         Germany 39.54 0.01 0.38         United Arab Emirates 22.78 0.12 2.80         United Kingdom 193.00 0.01 1.54         United States 976.19 0.01 14.29         Peru 0.42 0.00 0.00         Spain 77.46 0.01 0.70         Ireland 2.25 0.41 0.92         Romania 2.79 0.01 0.03         Uruguay 1.59 0.12 0.19         Venezuela, RB 0.20 0.08 0.02         Canada 7.12 0.00 0.01         Ecuador 1.09 0.18 0.20         Mexico 53.73 0.00 0.16         Costa Rica 19.65 0.05 1.07         Mauritius 6.88 0.07 0.51         Italy 14.52 0.02 0.26         Poland 5.74 0.15 0.83         Malaysia 0.12 0.01 0.00         Portugal 26.64 0.15 3.86         Belgium 0.23 0.15 0.03         Ghana 4.17 0.30 1.25         Serbia 13.12 0.33 4.33
BG Branch	14.80	0.02	0.27
United Kingdom 12.52 0.01 0.11         United States 0.15 0.02 0.00         Cyprus 1.79 0.08 0.13         Nigeria 0.34 0.09 0.03
BG - Retention - All	36.39	0.01	0.54
United States 35.15 0.02 0.53         United Kingdom 1.24 0.01 0.01